-25
NPS
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Aegis Software
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About Aegis Software's Brand
@aegis is an eco-system of experts from different domains coming together to form a team and solve challenging industry problems. Among its major competitors, Aegis Software is ranked in 4th place for NPS while Red Hat is 1st, and Codenvy is 2nd.
Brand at a Glance
55%
Customer Loyalty
3/5
Product Quality
3.6/5
Pricing
3.7/5
Customer Service
Aegis Software Ranking
- #4 / 4 of its competitors
Aegis Software NPS
Aegis Software's Net Promoter Score (NPS) is a -25 with 25% Promoters, 25% Passives, and 50% Detractors. Net Promoter Score tracks whether Aegis Software's customers would recommend using the product based on a scale of -100 to 100.
Aegis Software Overall NPS
| 25% | Promoters |
|---|---|
| 25% | Passives |
| 50% | Detractors |
Aegis Software NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 0 | Aug 2020 | 0 |
Nov 2020 -33 | Nov 2020 | -33 |
Sep 2024 -25 | Sep 2024 | -25 |
How Other Brands Compare
Aegis Software is ranked #4 for NPS among its competitors. Red Hat and Codenvy come in first and second, with Chef Software coming in at third.
Aegis Software |  Red Hat |  Chef Software |  Codenvy | |
| Global Ranking | #- | #258 | #- | #- |
| NPS | -25 | 38 | 26 | 36 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | - | $400.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aegis Software NPS vs. Competitors
Compared to its competitors, Aegis Software's NPS is rated right below Chef Software.
| COMPANY | NPS Score | |
|---|---|---|
| Red Hat | 38 |
| Codenvy | 36 |
| Chef Software | 26 |
| Aegis Software | -25 |
Aegis Software Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Aegis Software users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Aegis Software Customer Loyalty vs. Competitors
Compared to its competitors, Aegis Software's Customer Loyalty score is rated right above Codenvy, and is preceded by Red Hat.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Red Hat | 79% |
| Aegis Software | 55% |
| Codenvy | N/A |
| Chef Software | N/A |
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Aegis Software Product Quality
3/5
Aegis Software has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
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Aegis Software Product Information
Aegis Software serves markets in the United States, Asia, China, Europe, Japan, Canada, United Kingdom, Latin America, Germany, and Mexico. Aegis Software supports Web devices and offers products for medium and large sized businesses.
Aegis Software’s product quality score is a 3 out of 5 as rated by its users and customers.
- Website
- https://www.aiscorp.com
- Company Size
- 51-200 Employees
Languages Supported
English
Chinese (Traditional)
French
German
Spanish
Chinese (Simplified)
Russian
Product Type
Manufacturing & Engineering Software
Manufacturing Execution Software
Production Scheduling Software
Aegis Software Product Quality vs. Competitors
Compared to its competitors, Aegis Software's Product Quality score is rated right below Red Hat.
| COMPANY | Product Quality Score | |
|---|---|---|
| Codenvy | 4.2/5 |
| Chef Software | 4.1/5 |
| Red Hat | 4/5 |
| Aegis Software | 3/5 |
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Aegis Software Pricing
Aegis Software ROI & Value For Money
3.6/5
Aegis Software has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Aegis Software Pricing Plans
Aegis Software has a pricing structure that accommodates medium and large businesses.
Who Uses Aegis Software?
Medium Businesses
Large Enterprises
Aegis Software Pricing vs. Competitors
Compared to its competitors, Aegis Software's ROI score is rated right below Codenvy.
| COMPANY | Pricing Score | |
|---|---|---|
| Red Hat | 4/5 |
| Chef Software | 3.9/5 |
| Codenvy | 3.8/5 |
| Aegis Software | 3.6/5 |
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Aegis Software Customer Satisfaction (CSAT)
Aegis Software Customer Satisfaction (CSAT) Score
100 / 100
Aegis Software has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Aegis Software Customer Satisfaction vs. Competitors
Compared to its competitors, Aegis Software's Customer Satisfaction score is rated right above Red Hat.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Aegis Software | 100% |
| Red Hat | 76% |
| Codenvy | 0% |
| Chef Software | 0% |
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Aegis Software Customer Service
3.7/5
Aegis Software has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Aegis Software's Customer Service
Address
5 Walnut Grove Drive, Suite 320, Horsham, PA
Website
https://www.aiscorp.com
Phone Number
2157733572
Aegis Software Customer Service vs. Competitors
Compared to its competitors, Aegis Software's Customer Service score is rated right below Chef Software.
| COMPANY | Customer Service Score | |
|---|---|---|
| Red Hat | 4/5 |
| Codenvy | 3.7/5 |
| Chef Software | 3.7/5 |
| Aegis Software | 3.7/5 |
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Aegis Software as an Employer
4.4/5
Aegis Software has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Aegis Software scored a -25 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of Aegis Software would recommend the brand to a friend. ENPS measures how likely Aegis Software employees would recommend working at Aegis Software to a friend.
Net Promoter Score
-25
NPS Score
| 25% | Promoters |
|---|---|
| 25% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
49
eNPS Score
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
