AGCO Corporation NPS & Customer Reviews

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AGCO Corporation

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AGCO Corporation

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About AGCO Corporation's Brand

We are a global leader in the design, manufacture and distribution of agricultural solutions who works to make today's farms more productive and profitable. Among its major competitors, AGCO Corporation is ranked in 2nd place for NPS while Caterpillar Inc. is 1st, and John Deere is 3rd.Their current market cap is $10.94B

Brand at a Glance

78%

Customer Loyalty

4/5

Product Quality

4.1/5

Pricing

4/5

Customer Service

AGCO Corporation Ranking

^#2 / 4 of its competitors

AGCO Corporation NPS

AGCO Corporation's Net Promoter Score (NPS) is a 27 with 57% Promoters, 13% Passives, and 30% Detractors. Net Promoter Score tracks whether AGCO Corporation's customers would recommend using the product based on a scale of -100 to 100.

AGCO Corporation Overall NPS

NPS

57%	Promoters
13%	Passives
30%	Detractors

AGCO Corporation NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2024 46	Feb 2024	46
Apr 2024 49	Apr 2024	49
Jul 2024 52	Jul 2024	52
Aug 2024 52	Aug 2024	52
Sep 2024 55	Sep 2024	55
Dec 2024 58	Dec 2024	58
Mar 2025 52	Mar 2025	52
Apr 2025 53	Apr 2025	53
May 2025 48	May 2025	48
Sep 2025 36	Sep 2025	36
Oct 2025 30	Oct 2025	30
Dec 2025 26	Dec 2025	26

How Other Brands Compare

AGCO Corporation is ranked second for NPS among its competitors. Caterpillar Inc. and John Deere come in first and third, with Cognex coming in at #4. Among those competitors, it is the third most valued company behind Caterpillar Inc..

	AGCO Corporation	Caterpillar Inc.	John Deere	Cognex
Global Ranking	#-	#171	#187	#-
NPS	27	38	26	14
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	$10.94B	$126.91B	$116.64B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

AGCO Corporation NPS by Gender

AGCO Corporation's NPS was rated 40 by Male customers on Comparably.

Male

AGCO Corporation's NPS was rated 40 by Male customers on Comparably.

60%

Promoters

20%

Passives

20%

Detractors

Female

N/A

AGCO Corporation's NPS is not yet rated by Female customers.

Promoters

Passives

Detractors

AGCO Corporation NPS by Age

AGCO Corporation's NPS was rated 34 points by customers ages 46-50 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

46-50

67%

33%

AGCO Corporation NPS by Usage

AGCO Corporation's NPS was rated 25 points by customers who have used AGCO Corporation's products/services for 2 to 5 Years.

-100

-50

100

Summary	Usage	Score
2 to 5 Years 25	2 to 5 Years	25

AGCO Corporation NPS vs. Competitors

Compared to its competitors, AGCO Corporation's NPS is rated right above John Deere, and is preceded by Caterpillar Inc..

COMPANY		NPS Score
	Caterpillar Inc.	38
	AGCO Corporation	27
	John Deere	26
	Cognex	14
	Zoomlion Heavy Industry Science&Technology Company	N/A

AGCO Corporation Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of AGCO Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78%

22%

AGCO Corporation Customer Loyalty Score by Gender

AGCO Corporation's Customer Loyalty score was rated 100 by Male customers on Comparably.

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Male

100%

Yes

Female

N/A

Yes

AGCO Corporation Customer Loyalty Score by Age

AGCO Corporation's Customer Loyalty score was rated 100% by customers ages 46-50 on Comparably.

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20%

40%

60%

80%

100%

Summary	Age	Score
46-50 100%	46-50	100%

AGCO Corporation Customer Loyalty Score by Usage

AGCO Corporation's Customer Loyalty score was rated 100% by customers who have used AGCO Corporation's products/services for 2 to 5 Years.

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2 to 5 Years	100%

AGCO Corporation Customer Loyalty vs. Competitors

Compared to its competitors, AGCO Corporation's Customer Loyalty score is rated right above Cognex, and is preceded by Caterpillar Inc..

COMPANY		Customer Loyalty Score
	John Deere	82%
	Caterpillar Inc.	78%
	AGCO Corporation	78%
	Cognex	72%
	Zoomlion Heavy Industry Science&Technology Company	N/A

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AGCO Corporation Product Quality

4/5

AGCO Corporation has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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AGCO Corporation Product Information

AGCO Corporation’s product quality score is a 4 out of 5 as rated by its users and customers.

Website: http://agcocorp.com

Company Size: 10,000+ Employees

Industry

Manufacturing

Quick Insights into AGCO Corporation Product Quality

AGCO Corporation's Product Quality score was rated highest by customers ages 46-50.

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Ranked AGCO Corporation Product Quality the Highest

46-50	5
Male	3.9
2 to 5 Years	3.6

AGCO Corporation Product Quality Score by Gender

AGCO Corporation's Product Quality score was rated 3.9 by Male customers on Comparably.

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Male

3.9/5

Female

N/A

AGCO Corporation Product Quality Score by Age

AGCO Corporation's Product Quality score was rated 5 stars by customers ages 46-50 on Comparably.

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Summary	Age	Score
46-50 5	46-50	5

AGCO Corporation Product Quality Score by Usage

AGCO Corporation's Product Quality score was rated 3.6 stars by customers who have used AGCO Corporation's products/services for 2 to 5 Years.

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2 to 5 Years	3.6

AGCO Corporation Product Quality vs. Competitors

Compared to its competitors, AGCO Corporation's Product Quality score is rated right above Caterpillar Inc., and is preceded by Cognex.

COMPANY		Product Quality Score
	Cognex	4.1/5
	AGCO Corporation	4/5
	Caterpillar Inc.	3.9/5
	John Deere	3.9/5
	Zoomlion Heavy Industry Science&Technology Company	N/A

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AGCO Corporation Pricing

AGCO Corporation ROI & Value For Money

4.1/5

AGCO Corporation has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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Quick Insights into AGCO Corporation ROI

AGCO Corporation's ROI score was rated highest by customers ages 46-50.

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Ranked AGCO Corporation ROI the Highest

46-50	4.8
Male	3.8
2 to 5 Years	3.5

AGCO Corporation ROI Score by Gender

AGCO Corporation's ROI score was rated 3.8 by Male customers on Comparably.

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Male

3.8/5

Female

N/A

AGCO Corporation ROI Score by Age

AGCO Corporation's ROI score was rated 4.8 stars by customers ages 46-50 on Comparably.

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Summary	Age	Score
46-50 4.8	46-50	4.8

AGCO Corporation ROI Score by Usage

AGCO Corporation's ROI score was rated 3.5 stars by customers who have used AGCO Corporation's products/services for 2 to 5 Years.

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2 to 5 Years	3.5

AGCO Corporation Pricing vs. Competitors

Compared to its competitors, AGCO Corporation's ROI score is rated right above Caterpillar Inc..

COMPANY		Pricing Score
	AGCO Corporation	4.1/5
	Caterpillar Inc.	4/5
	Cognex	3.8/5
	John Deere	3.8/5
	Zoomlion Heavy Industry Science&Technology Company	N/A

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AGCO Corporation Customer Satisfaction (CSAT)

AGCO Corporation Customer Satisfaction (CSAT) Score

91 / 100

AGCO Corporation has an overall Customer Satisfaction score of 91 rated by its users and customers.

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Very Satisfied	62%
Satisfied	29%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

62%

Satisfied

29%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into AGCO Corporation Customer Satisfaction

AGCO Corporation's Customer Satisfaction score was rated highest by customers ages 46-50.

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Ranked AGCO Corporation Customer Satisfaction the Highest

46-50	100%
Male	100%

AGCO Corporation Customer Satisfaction Score by Gender

AGCO Corporation's Customer Satisfaction score was rated 100 by Male customers on Comparably.

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100 / 100

Male

	Very Satisfied	67%
	Satisfied	33%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	0%

AGCO Corporation Customer Satisfaction Score by Age

AGCO Corporation's Customer Satisfaction score was rated 100 points by customers ages 46-50 on Comparably.

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100

Breakdown

Age

Score

46-50

100%

AGCO Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, AGCO Corporation's Customer Satisfaction score is rated right above John Deere.

COMPANY		Customer Satisfaction (CSAT) Score
	AGCO Corporation	91%
	John Deere	74%
	Caterpillar Inc.	72%
	Cognex	65%
	Zoomlion Heavy Industry Science&Technology Company	0%

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AGCO Corporation Customer Service

4/5

AGCO Corporation has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About AGCO Corporation's Customer Service

Address

4205 River Green Parkway , Duluth, GA 30096

Website

http://agcocorp.com

Phone Number

+1-770-813-9200

AGCO Corporation's Social Links

Quick Insights into AGCO Corporation Customer Service

AGCO Corporation's Customer Service score was rated highest by customers ages 46-50.

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Ranked AGCO Corporation Customer Service the Highest

46-50	4.8
Male	3.8
2 to 5 Years	3.5

AGCO Corporation Customer Service Score by Gender

AGCO Corporation's Customer Service score was rated 3.8 by Male customers on Comparably.

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Male

3.8/5

Female

N/A

AGCO Corporation Customer Service Score by Age

AGCO Corporation's Customer Service score was rated 4.8 stars by customers ages 46-50 on Comparably.

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100

Summary	Age	Customer Service Score
46-50 4.8	46-50	4.8

AGCO Corporation Customer Service Score by Usage

AGCO Corporation's Customer Service score was rated 3.5 stars by customers who have used AGCO Corporation's products/services for 2 to 5 Years.

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2 to 5 Years	3.5

AGCO Corporation Customer Service vs. Competitors

Compared to its competitors, AGCO Corporation's Customer Service score is rated right above Cognex, and is preceded by Caterpillar Inc..

COMPANY		Customer Service Score
	Caterpillar Inc.	4/5
	AGCO Corporation	4/5
	Cognex	4/5
	John Deere	3.8/5
	Zoomlion Heavy Industry Science&Technology Company	N/A

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AGCO Corporation as an Employer

3.7/5

AGCO Corporation has a 3.7/5 stars for its overall company culture rated by their employees

top

30%

CEO of AGCO Corporation

Martin Richenhagen

In the Top 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

AGCO Corporation scored a 27 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of AGCO Corporation would recommend the brand to a friend. ENPS measures how likely AGCO Corporation employees would recommend working at AGCO Corporation to a friend.

Net Promoter Score

NPS Score

57%	Promoters
13%	Passive
30%	Detractors

Employee Net Promoter Score

eNPS Score

37%	Promoters
26%	Passive
37%	Detractors

Global Ranking Snapshot

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4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail