100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Aircastle
Marketing or Exec? Claim Your Free Account
About Aircastle's Brand
A global company that acquires and leases high-utility commercial jet aircraft to customers throughout the world. Among its major competitors, Aircastle is ranked in 1st place for NPS while United Rentals is 2nd, and Spirit Airlines is 3rd.Their current market cap is $2.40B
Aircastle Ranking
- #1 / 4 of its competitors
Aircastle NPS
Aircastle's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Aircastle's customers would recommend using the product based on a scale of -100 to 100.
Aircastle Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Aircastle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 100 | May 2023 | 100 |
Dec 2023 100 | Dec 2023 | 100 |
How Other Brands Compare
Aircastle is ranked first for NPS among its competitors. United Rentals and AerCap come in second and third, with Air Lease Corporation coming in at #4. Among those competitors, it is the lowest valued company behind United Rentals.
Aircastle |  United Rentals |  AerCap |  Air Lease Corporation | |
| Global Ranking | #- | #483 | #- | #- |
| NPS | 100 | 29 | - | - |
| Valuation Updated every 24 hours for public companies | $2.40B | $28.19B | $13.64B | $5.12B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aircastle NPS vs. Competitors
Compared to its competitors, Aircastle's NPS is rated right above United Rentals.
| COMPANY | NPS Score | |
|---|---|---|
| Aircastle | 100 |
| United Rentals | 29 |
| AerCap | N/A |
| Air Lease Corporation | N/A |
 | Spirit Airlines | -54 |
Aircastle Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Aircastle Customer Satisfaction vs. Competitors
Compared to its competitors, Aircastle's Customer Satisfaction score is rated right above AerCap, and is preceded by Spirit Airlines.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| United Rentals | 75% |
| Spirit Airlines | 22% |
| Aircastle | 0% |
| AerCap | 0% |
| Air Lease Corporation | 0% |
Unlock Aircastle Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Aircastle Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Aircastle scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Aircastle would recommend the brand to a friend. ENPS measures how likely Aircastle employees would recommend working at Aircastle to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
