ALTERA CORPORATION NPS & Customer Reviews | Comparably
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ALTERA CORPORATION
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About ALTERA CORPORATION's Brand

Programmable logic devices provider Among its major competitors, ALTERA CORPORATION is ranked in 1st place for NPS while Xilinx is 2nd, and Intel Corporation is 3rd.

Brand at a Glance

76%
Customer Loyalty
4/5
Product Quality
4.1/5
Pricing
3.8/5
Customer Service

ALTERA CORPORATION Ranking

ALTERA CORPORATION NPS

ALTERA CORPORATION's Net Promoter Score (NPS) is a 60 with 80% Promoters, 0% Passives, and 20% Detractors. Net Promoter Score tracks whether ALTERA CORPORATION's customers would recommend using the product based on a scale of -100 to 100.

ALTERA CORPORATION Overall NPS

60
NPS
80%Promoters
0%Passives
20%Detractors
ALTERA CORPORATION Overall NPS

ALTERA CORPORATION NPS Trend

-100
-50
0
50
100
Nov 2020
100
Nov 2020100
Dec 2021
100
Dec 2021100
Jul 2022
33
Jul 202233
Oct 2022
50
Oct 202250
May 2023
60
May 202360
Aug 2023
71
Aug 202371
Jul 2024
50
Jul 202450
Jun 2025
60
Jun 202560

How Other Brands Compare

ALTERA CORPORATION is ranked first for NPS among its competitors. Xilinx and Intel Corporation come in second and third, with Taitron Components coming in at #4.

ALTERA CORPORATION's Logo
ALTERA CORPORATION
Intel Corporation's Logo
Intel Corporation
Xilinx's Logo
Xilinx
Taitron Components' Logo
Taitron Components
Global Ranking#-#110#-#-
NPS602743-
Valuation Updated every 24 hours for public companies-$256.01B$30.45B$23.03M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

ALTERA CORPORATION NPS vs. Competitors

Compared to its competitors, ALTERA CORPORATION's NPS is rated right above Xilinx.

ALTERA CORPORATION Customer Reviews

What do you value most about this brand?
excellence and fine customer servcie

ALTERA CORPORATION Customer Loyalty

76%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

76% of ALTERA CORPORATION users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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76
76%
24
24%
ALTERA CORPORATION Customer Loyalty

ALTERA CORPORATION Customer Loyalty vs. Competitors

Compared to its competitors, ALTERA CORPORATION's Customer Loyalty score is rated right above Cubicle Ninjas, and is preceded by Xilinx.

COMPANYCustomer Loyalty Score
Intel Corporation78%
Xilinx77%
ALTERA CORPORATION76%
Cubicle NinjasN/A
MobiveilN/A

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Intel Corporation's Logo
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ALTERA CORPORATION Product Quality

4/5

ALTERA CORPORATION has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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ALTERA CORPORATION Product Information

ALTERA CORPORATION’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
http://www.altera.com
Company Size
1,001-5,000 Employees

Industry

Tech
Enterprise
Hardware and Devices
SaaS

ALTERA CORPORATION Product Quality vs. Competitors

Compared to its competitors, ALTERA CORPORATION's Product Quality score is rated right above Intel Corporation.

COMPANYProduct Quality Score
ALTERA CORPORATION4/5
Intel Corporation4/5
Xilinx3.8/5
Cubicle NinjasN/A
MobiveilN/A

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ALTERA CORPORATION Pricing

ALTERA CORPORATION ROI & Value For Money

4.1/5

ALTERA CORPORATION has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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ALTERA CORPORATION Pricing vs. Competitors

Compared to its competitors, ALTERA CORPORATION's ROI score is rated right above Xilinx.

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ALTERA CORPORATION Customer Satisfaction (CSAT)

ALTERA CORPORATION Customer Satisfaction (CSAT) Score

80 / 100

ALTERA CORPORATION has an overall Customer Satisfaction score of 80 rated by its users and customers.

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Very Satisfied80%
Satisfied0%
Neither Satisfied nor Dissatisfied20%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
80%
Satisfied
0%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

ALTERA CORPORATION Customer Satisfaction vs. Competitors

Compared to its competitors, ALTERA CORPORATION's Customer Satisfaction score is rated right above Xilinx, and is preceded by Intel Corporation.

COMPANYCustomer Satisfaction (CSAT) Score
Intel Corporation81%
ALTERA CORPORATION80%
Xilinx65%
Cubicle Ninjas0%
Mobiveil0%

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ALTERA CORPORATION Customer Service

3.8/5

ALTERA CORPORATION has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.

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About ALTERA CORPORATION's Customer Service

Address

101 Innovation Drive, California, San Jose, CA


Website

http://www.altera.com

ALTERA CORPORATION Customer Service vs. Competitors

Compared to its competitors, ALTERA CORPORATION's Customer Service score is rated right above Cubicle Ninjas, and is preceded by Intel Corporation.

COMPANYCustomer Service Score
Xilinx4/5
Intel Corporation3.9/5
ALTERA CORPORATION3.8/5
Cubicle NinjasN/A
MobiveilN/A

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ALTERA CORPORATION as an Employer

3.0/5

ALTERA CORPORATION has a 3.0/5 stars for its overall company culture rated by their employees

  ALTERA CORPORATION CEO
bottom
40%
CEO of ALTERA CORPORATION

In the Bottom 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

ALTERA CORPORATION scored a 60 for Net Promoter Score and a -22 for Employee Net Promoter Score. NPS gauges how likely a customer of ALTERA CORPORATION would recommend the brand to a friend. ENPS measures how likely ALTERA CORPORATION employees would recommend working at ALTERA CORPORATION to a friend.

Net Promoter Score

60
NPS Score
80%Promoters
0%Passive
20%Detractors

Employee Net Promoter Score

-22
eNPS Score
22%Promoters
34%Passive
44%Detractors

Global Ranking Snapshot

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