43
NPS
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Xilinx
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About Xilinx's Brand
Xilinx is the leading provider of All Programmable FPGAs, SoCs, MPSoCs and 3D ICs. Among its major competitors, Xilinx is ranked in 3rd place for NPS while Lattice Semiconductor is 1st, and ALTERA CORPORATION is 2nd.Their current market cap is $30.45B
Brand at a Glance
77%
Customer Loyalty
3.8/5
Product Quality
3.9/5
Pricing
4/5
Customer Service
Xilinx Ranking
- #1 / 4 of its competitors
Xilinx NPS
Xilinx's Net Promoter Score (NPS) is a 43 with 60% Promoters, 23% Passives, and 17% Detractors. Net Promoter Score tracks whether Xilinx's customers would recommend using the product based on a scale of -100 to 100.
Xilinx Overall NPS
| 60% | Promoters |
|---|---|
| 23% | Passives |
| 17% | Detractors |
Xilinx NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 62 | Aug 2022 | 62 |
Sep 2022 63 | Sep 2022 | 63 |
Oct 2022 61 | Oct 2022 | 61 |
Nov 2022 56 | Nov 2022 | 56 |
Dec 2022 55 | Dec 2022 | 55 |
Apr 2023 50 | Apr 2023 | 50 |
Jun 2023 45 | Jun 2023 | 45 |
Oct 2023 40 | Oct 2023 | 40 |
May 2024 39 | May 2024 | 39 |
Jun 2024 40 | Jun 2024 | 40 |
Jun 2025 42 | Jun 2025 | 42 |
Oct 2025 43 | Oct 2025 | 43 |
How Other Brands Compare
Xilinx is ranked first for NPS among its competitors. Texas Instruments and Analog Devices come in second and third, with Intel Corporation coming in at #4. Among those competitors, it is the lowest valued company behind Intel Corporation.
Xilinx |  Intel Corporation |  Texas Instruments |  Analog Devices | |
| Global Ranking | #- | #110 | #326 | #- |
| NPS | 43 | 27 | 38 | 36 |
| Valuation Updated every 24 hours for public companies | $30.45B | $256.01B | $164.12B | $59.16B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Xilinx NPS by Gender
Male customers rated Xilinx's NPS 8 points higher than Female customers.
Male
28
Xilinx's NPS was rated 28 by Male customers on Comparably.
57%
Promoters
14%
Passives
29%
Detractors
Female
20
Xilinx's NPS was rated 20 by Female customers on Comparably.
40%
Promoters
40%
Passives
20%
Detractors
Xilinx NPS by Ethnicity
Xilinx's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -25 | Caucasian | -25 |
Asian or Pacific Islander 40 | Asian or Pacific Islander | 40 |
Xilinx NPS by Usage
Xilinx's NPS was rated the highest by customers who have used Xilinx's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 75 | 5 to 10 Years | 75 |
Over 10 Years -67 | Over 10 Years | -67 |
Xilinx NPS vs. Competitors
Compared to its competitors, Xilinx's NPS is rated right above Texas Instruments, and is preceded by ALTERA CORPORATION.
| COMPANY | NPS Score | |
|---|---|---|
 | Lattice Semiconductor | 100 |
 | ALTERA CORPORATION | 60 |
| Xilinx | 43 |
| Texas Instruments | 38 |
| Analog Devices | 36 |
| Intel Corporation | 27 |
 | Microchip Technology | -7 |
 | Semtech | -20 |
Xilinx Customer Reviews
Out of the 3 Xilinx customer reviews 3 were positive and 0 were constructive. Xilinx customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Xilinx Customer Loyalty
77%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of Xilinx users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Xilinx Customer Loyalty Score by Gender
Male customers rated Xilinx's Customer Loyalty score 15% higher than Female customers.
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Male
61%
Yes
Female
46%
Yes
Xilinx Customer Loyalty Score by Ethnicity
Xilinx's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Xilinx.
10
out of 100
Caucasian
82
out of 100
Asian or Pacific Islander
Xilinx Customer Loyalty Score by Usage
Xilinx's Customer Loyalty score was rated the highest by customers who have used Xilinx's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Xilinx Customer Loyalty Score by Industry
Xilinx's Customer Loyalty score was rated 40% by Tech industry customers.
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Xilinx Customer Loyalty vs. Competitors
Compared to its competitors, Xilinx's Customer Loyalty score is rated right above ALTERA CORPORATION, and is preceded by Intel Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Lattice Semiconductor | 100% |
| Analog Devices | 90% |
| Semtech | 83% |
| Texas Instruments | 80% |
| Intel Corporation | 78% |
| Xilinx | 77% |
| ALTERA CORPORATION | 76% |
| Microchip Technology | 68% |
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Xilinx Product Quality
3.8/5
Xilinx has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Xilinx Product Information
Xilinx’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Xilinx's product the highest.
- Website
- http://www.xilinx.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Quick Insights into Xilinx Product Quality
Xilinx's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by Caucasian customers.
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Ranked Xilinx Product Quality the Highest
Ranked Xilinx Product Quality the Lowest
Xilinx Product Quality Score by Gender
Male customers rated Xilinx's Product Quality score 0.3 stars higher than Female customers.
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Male
3.7/5
Female
3.4/5
Xilinx Product Quality Score by Ethnicity
Xilinx's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Xilinx Product Quality Score by Usage
Xilinx's Product Quality score was rated the highest by customers who have used Xilinx's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Xilinx Product Quality Score by Industry
Xilinx's Product Quality score was rated 3.5 stars by Tech industry customers.
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Xilinx Product Quality vs. Competitors
Compared to its competitors, Xilinx's Product Quality score is rated right above Microchip Technology, and is preceded by Intel Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Lattice Semiconductor | 5/5 |
| Texas Instruments | 4.1/5 |
| Analog Devices | 4.1/5 |
| ALTERA CORPORATION | 4/5 |
| Intel Corporation | 4/5 |
| Xilinx | 3.8/5 |
| Microchip Technology | 3.4/5 |
| Semtech | 3.2/5 |
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Xilinx Pricing
Xilinx ROI & Value For Money
3.9/5
Xilinx has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Xilinx Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Xilinx ROI
Xilinx's ROI score was rated highest by customers who have used Xilinx's products/services for 5 to 10 Years, and rated lowest by Caucasian customers.
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Ranked Xilinx ROI the Highest
Ranked Xilinx ROI the Lowest
Xilinx ROI Score by Gender
Xilinx's ROI score was rated 3.5 by both Female and Male customers on Comparably.
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Male
3.5/5
Female
3.5/5
Xilinx ROI Score by Ethnicity
Xilinx's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Xilinx ROI Score by Usage
Xilinx's ROI score was rated the highest by customers who have used Xilinx's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Xilinx ROI Score by Industry
Xilinx's ROI score was rated 3.5 stars by Tech industry customers.
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Xilinx Pricing vs. Competitors
Compared to its competitors, Xilinx's ROI score is rated right above Intel Corporation, and is preceded by Analog Devices.
| COMPANY | Pricing Score | |
|---|---|---|
| Lattice Semiconductor | 5/5 |
| ALTERA CORPORATION | 4.1/5 |
| Texas Instruments | 4.1/5 |
| Analog Devices | 4.1/5 |
| Xilinx | 3.9/5 |
| Intel Corporation | 3.9/5 |
| Microchip Technology | 3.2/5 |
| Semtech | 3.1/5 |
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Xilinx Customer Satisfaction (CSAT)
Xilinx Customer Satisfaction (CSAT) Score
66 / 100
Xilinx has an overall Customer Satisfaction score of 66 rated by its users and customers.
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Very Satisfied
53%
Satisfied
13%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
4%
Very Dissatisfied
17%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Xilinx Customer Satisfaction
Xilinx's Customer Satisfaction score was rated highest by customers who have used Xilinx's products/services for 5 to 10 Years, and rated lowest by Caucasian customers.
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Ranked Xilinx Customer Satisfaction the Highest
Ranked Xilinx Customer Satisfaction the Lowest
Xilinx Customer Satisfaction Score by Gender
Male customers rated Xilinx's Customer Satisfaction score 8 points higher than Female customers.
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58 / 100
MaleVery Satisfied | 44% | |
|---|---|---|
Satisfied | 14% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 14% | |
Very Dissatisfied | 14% |
50 / 100
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 50% | |
Neither Satisfied nor Dissatisfied | 25% | |
Dissatisfied | 0% | |
Very Dissatisfied | 25% |
Xilinx Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Xilinx's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
50%
CSAT according to Asian or Pacific Islander
Xilinx's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.
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80 / 100
Very Satisfied
40%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
0%
Xilinx Customer Satisfaction Score by Usage
Xilinx's Customer Satisfaction score was rated the highest by customers who have used Xilinx's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Xilinx Customer Satisfaction Score by Industry
Xilinx's Customer Satisfaction score was rated 33 points by Tech industry customers.
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"label": "Tech",
"groupId": 104,
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"stars": 0,
"csatScore": 33,
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"scoreClassName": "max",
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}Xilinx Customer Satisfaction vs. Competitors
Compared to its competitors, Xilinx's Customer Satisfaction score is rated right below Microchip Technology.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Lattice Semiconductor | 100% |
| Intel Corporation | 81% |
| ALTERA CORPORATION | 80% |
| Analog Devices | 78% |
| Texas Instruments | 76% |
| Semtech | 75% |
| Microchip Technology | 66% |
| Xilinx | 65% |
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Xilinx Customer Service
4/5
Xilinx has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Xilinx's Customer Service
Address
2100 Logic Drive, San Jose, CA 95124-3400
Website
http://www.xilinx.com
Phone Number
408-559-7778
Xilinx's Social Links
Quick Insights into Xilinx Customer Service
Xilinx's Customer Service score was rated highest by customers who have used Xilinx's products/services for 5 to 10 Years, and rated lowest by customers who have used Xilinx's products/services for Over 10 Years.
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Ranked Xilinx Customer Service the Highest
Ranked Xilinx Customer Service the Lowest
Xilinx Customer Service Score by Gender
Female customers rated Xilinx's Customer Service score 0.1 stars higher than Male customers.
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Male
3.4/5
Female
3.5/5
Xilinx Customer Service Score by Ethnicity
Xilinx's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Xilinx.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Xilinx Customer Service Score by Usage
Xilinx's Customer Service score was rated the highest by customers who have used Xilinx's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Xilinx Customer Service Score by Industry
Xilinx's Customer Service score was rated 3.5 stars by Tech industry customers.
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Xilinx Customer Service vs. Competitors
Compared to its competitors, Xilinx's Customer Service score is rated right above Intel Corporation, and is preceded by Texas Instruments.
| COMPANY | Customer Service Score | |
|---|---|---|
| Lattice Semiconductor | 5/5 |
| Analog Devices | 4.2/5 |
| Texas Instruments | 4/5 |
| Xilinx | 4/5 |
| Intel Corporation | 3.9/5 |
| ALTERA CORPORATION | 3.8/5 |
| Microchip Technology | 3.4/5 |
| Semtech | 3.3/5 |
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Xilinx as an Employer
3.4/5
Xilinx has a 3.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Xilinx scored a 43 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Xilinx would recommend the brand to a friend. ENPS measures how likely Xilinx employees would recommend working at Xilinx to a friend.
Net Promoter Score
43
NPS Score
| 60% | Promoters |
|---|---|
| 23% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
16
eNPS Score
| 45% | Promoters |
|---|---|
| 26% | Passive |
| 29% | Detractors |
