100
NPS
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AMAG Pharmaceuticals
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About AMAG Pharmaceuticals' Brand
AMAG Pharmaceuticals, Inc. is a biopharmaceutical company, which utilizes the technology for the development and commercialization of a Among its major competitors, AMAG Pharmaceuticals is ranked in 1st place for NPS while Bristol Myers Squibb is 2nd, and GlaxoSmithKline is 3rd.Their current market cap is $477.47M
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
AMAG Pharmaceuticals Ranking
- #1 / 4 of its competitors
AMAG Pharmaceuticals NPS
AMAG Pharmaceuticals's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether AMAG Pharmaceuticals's customers would recommend using the product based on a scale of -100 to 100.
AMAG Pharmaceuticals Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
AMAG Pharmaceuticals NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 100 | Jul 2024 | 100 |
How Other Brands Compare
AMAG Pharmaceuticals is ranked first for NPS among its competitors. Bristol Myers Squibb and GlaxoSmithKline come in second and third, with Rigel Pharmaceuticals coming in at #4. Among those competitors, it is the third most valued company behind Bristol Myers Squibb.
AMAG Pharmaceuticals |  Bristol Myers Squibb |  GlaxoSmithKline |  Rigel Pharmaceuticals | |
| Global Ranking | #- | #205 | #- | #- |
| NPS | 100 | 27 | 23 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $477.47M | $140.58B | $90.11B | $272.66M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AMAG Pharmaceuticals NPS vs. Competitors
Compared to its competitors, AMAG Pharmaceuticals's NPS is rated right above Bristol Myers Squibb.
| COMPANY | NPS Score | |
|---|---|---|
| AMAG Pharmaceuticals | 100 |
| Bristol Myers Squibb | 27 |
| GlaxoSmithKline | 23 |
 | Daiichi Sankyo | 0 |
| Rigel Pharmaceuticals | N/A |
AMAG Pharmaceuticals Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of AMAG Pharmaceuticals users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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AMAG Pharmaceuticals Customer Loyalty vs. Competitors
Compared to its competitors, AMAG Pharmaceuticals's Customer Loyalty score is rated right above GlaxoSmithKline.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| AMAG Pharmaceuticals | 100% |
| GlaxoSmithKline | 83% |
| Bristol Myers Squibb | 79% |
| Daiichi Sankyo | 55% |
| Rigel Pharmaceuticals | N/A |
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AMAG Pharmaceuticals Product Quality
5/5
AMAG Pharmaceuticals has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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AMAG Pharmaceuticals Product Information
AMAG Pharmaceuticals’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.amagpharma.com
- Company Size
- 201-500 Employees
Industry
Tech
Biotech and Pharmaceuticals
Healthcare
AMAG Pharmaceuticals Product Quality vs. Competitors
Compared to its competitors, AMAG Pharmaceuticals's Product Quality score is rated right above GlaxoSmithKline.
| COMPANY | Product Quality Score | |
|---|---|---|
| AMAG Pharmaceuticals | 5/5 |
| GlaxoSmithKline | 4/5 |
| Bristol Myers Squibb | 3.9/5 |
| Daiichi Sankyo | 3.3/5 |
| Rigel Pharmaceuticals | N/A |
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AMAG Pharmaceuticals Pricing
AMAG Pharmaceuticals ROI & Value For Money
5/5
AMAG Pharmaceuticals has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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AMAG Pharmaceuticals Pricing vs. Competitors
Compared to its competitors, AMAG Pharmaceuticals's ROI score is rated right above GlaxoSmithKline.
| COMPANY | Pricing Score | |
|---|---|---|
| AMAG Pharmaceuticals | 5/5 |
| GlaxoSmithKline | 3.9/5 |
| Bristol Myers Squibb | 3.7/5 |
| Daiichi Sankyo | 3.2/5 |
| Rigel Pharmaceuticals | N/A |
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AMAG Pharmaceuticals Customer Satisfaction (CSAT)
AMAG Pharmaceuticals Customer Satisfaction (CSAT) Score
100 / 100
AMAG Pharmaceuticals has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
AMAG Pharmaceuticals Customer Satisfaction vs. Competitors
Compared to its competitors, AMAG Pharmaceuticals's Customer Satisfaction score is rated right above GlaxoSmithKline.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| AMAG Pharmaceuticals | 100% |
| GlaxoSmithKline | 80% |
| Bristol Myers Squibb | 78% |
| Daiichi Sankyo | 50% |
| Rigel Pharmaceuticals | 0% |
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AMAG Pharmaceuticals Customer Service
5/5
AMAG Pharmaceuticals has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About AMAG Pharmaceuticals's Customer Service
Address
100 Hayden Ave, Lexington, MA
Website
http://www.amagpharma.com
Phone Number
6179022368
AMAG Pharmaceuticals Customer Service vs. Competitors
Compared to its competitors, AMAG Pharmaceuticals's Customer Service score is rated right above GlaxoSmithKline.
| COMPANY | Customer Service Score | |
|---|---|---|
| AMAG Pharmaceuticals | 5/5 |
| GlaxoSmithKline | 3.9/5 |
| Bristol Myers Squibb | 3.8/5 |
| Daiichi Sankyo | 3.2/5 |
| Rigel Pharmaceuticals | N/A |
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AMAG Pharmaceuticals as an Employer
4.2/5
AMAG Pharmaceuticals has a 4.2/5 stars for its overall company culture rated by their employees
bottom
25%
CEO of AMAG Pharmaceuticals
In the Bottom 25% of Similar Sized Companies on Comparably.
Consumer vs. Employees
AMAG Pharmaceuticals scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of AMAG Pharmaceuticals would recommend the brand to a friend. ENPS measures how likely AMAG Pharmaceuticals employees would recommend working at AMAG Pharmaceuticals to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
