100
NPS
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American Halal Company
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About American Halal Company's Brand
American Halal Company, Inc. produces and sells organic halal foods. Its products include chickpeas, wraps, frozen entrees, and chicken Among its major competitors, American Halal Company is ranked in 1st place for NPS while Baskin Robbins is 2nd, and Happy Family is 3rd.
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
2.2/5
Pricing
4.5/5
Customer Service
American Halal Company Ranking
- #1 / 4 of its competitors
American Halal Company NPS
American Halal Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether American Halal Company's customers would recommend using the product based on a scale of -100 to 100.
American Halal Company Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
American Halal Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
Oct 2024 100 | Oct 2024 | 100 |
How Other Brands Compare
American Halal Company is ranked first for NPS among its competitors. Baskin Robbins and Happy Family come in second and third, with Peeled Snacks coming in at #4.
American Halal Company |  Baskin Robbins |  Happy Family |  Peeled Snacks | |
| Global Ranking | #- | #87 | #- | #- |
| NPS | 100 | 28 | -100 | - |
| Valuation Updated every 24 hours for public companies | - | $8.78B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
American Halal Company NPS vs. Competitors
Compared to its competitors, American Halal Company's NPS is rated right above Baskin Robbins.
| COMPANY | NPS Score | |
|---|---|---|
| American Halal Company | 100 |
| Baskin Robbins | 28 |
| Happy Family | -100 |
American Halal Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of American Halal Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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American Halal Company Customer Loyalty vs. Competitors
Compared to its competitors, American Halal Company's Customer Loyalty score is rated right above Baskin Robbins.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| American Halal Company | 100% |
| Baskin Robbins | 77% |
| Happy Family | N/A |
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American Halal Company Product Quality
4.5/5
American Halal Company has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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American Halal Company Product Information
American Halal Company’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://saffronroadfood.com
- Company Size
- 11-50 Employees
Industry
Tech
Consumer Services
American Halal Company Product Quality vs. Competitors
Compared to its competitors, American Halal Company's Product Quality score is rated right above Baskin Robbins.
| COMPANY | Product Quality Score | |
|---|---|---|
| American Halal Company | 4.5/5 |
| Baskin Robbins | 4.1/5 |
| Happy Family | 4/5 |
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American Halal Company Pricing
American Halal Company ROI & Value For Money
2.2/5
American Halal Company has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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American Halal Company Pricing vs. Competitors
Compared to its competitors, American Halal Company's ROI score is rated right above Happy Family, and is preceded by Baskin Robbins.
| COMPANY | Pricing Score | |
|---|---|---|
| Baskin Robbins | 3.6/5 |
| American Halal Company | 2.2/5 |
| Happy Family | 1.5/5 |
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American Halal Company Customer Satisfaction (CSAT)
American Halal Company Customer Satisfaction (CSAT) Score
100 / 100
American Halal Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
American Halal Company Customer Satisfaction vs. Competitors
Compared to its competitors, American Halal Company's Customer Satisfaction score is rated right above Happy Family.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| American Halal Company | 100% |
| Happy Family | 100% |
| Baskin Robbins | 80% |
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American Halal Company Customer Service
4.5/5
American Halal Company has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About American Halal Company's Customer Service
Address
1177 Summer Street, Third Floor, Stamford, CT
Website
http://saffronroadfood.com
Phone Number
2039611954
American Halal Company Customer Service vs. Competitors
Compared to its competitors, American Halal Company's Customer Service score is rated right above Baskin Robbins.
| COMPANY | Customer Service Score | |
|---|---|---|
| American Halal Company | 4.5/5 |
| Baskin Robbins | 3.8/5 |
| Happy Family | 1.5/5 |
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Consumer vs. Employees
American Halal Company scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of American Halal Company would recommend the brand to a friend. ENPS measures how likely American Halal Company employees would recommend working at American Halal Company to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
