-83
NPS
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American Homes 4 Rent
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About American Homes 4 Rent's Brand
American Homes 4 Rent (NYSE:AMH) is a rapidly growing company that owns, develops and operates single-family rental homes. From its corporate headquarters in Calabasas, CA and its operational headquarters in Las Vegas, NV, the company owns and manages a portfolio of more than 54,000 homes in 40 markets across 22 states. AMH will continue to disrupt the single-family real estate industry by redefining housing and is looking for qualified candidates to join our outstanding team. Among its major competitors, American Homes 4 Rent is ranked in 2nd place for NPS while Zillow is 1st, and Invitation Homes is 3rd. Overall, American Homes 4 Rent has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $10.54B
Brand at a Glance
70%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
American Homes 4 Rent Ranking
- #2 / 3 of its competitors
American Homes 4 Rent NPS
American Homes 4 Rent's Net Promoter Score (NPS) is a -83 with 7% Promoters, 3% Passives, and 90% Detractors. Net Promoter Score tracks whether American Homes 4 Rent's customers would recommend using the product based on a scale of -100 to 100.
American Homes 4 Rent Overall NPS
| 7% | Promoters |
|---|---|
| 3% | Passives |
| 90% | Detractors |
American Homes 4 Rent NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 -86 | Oct 2024 | -86 |
Dec 2024 -86 | Dec 2024 | -86 |
Feb 2025 -84 | Feb 2025 | -84 |
Apr 2025 -84 | Apr 2025 | -84 |
May 2025 -84 | May 2025 | -84 |
Jun 2025 -84 | Jun 2025 | -84 |
Jul 2025 -84 | Jul 2025 | -84 |
Aug 2025 -84 | Aug 2025 | -84 |
Sep 2025 -84 | Sep 2025 | -84 |
Oct 2025 -84 | Oct 2025 | -84 |
Nov 2025 -84 | Nov 2025 | -84 |
Jan 2026 -84 | Jan 2026 | -84 |
How Other Brands Compare
American Homes 4 Rent is ranked second for NPS among its competitors. Zillow and Invitation Homes come in first and third. Among those competitors, it is the third most valued company behind Zillow.
American Homes 4 Rent |  Zillow |  Invitation Homes | |
| Global Ranking | #- | #189 | #- |
| NPS | -83 | 17 | -96 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $10.54B | $31.40B | $21.01B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
American Homes 4 Rent NPS by Gender
Male customers rated American Homes 4 Rent's NPS 7 points higher than Female customers.
Male
-86
American Homes 4 Rent's NPS was rated -86 by Male customers on Comparably.
6%
Promoters
2%
Passives
92%
Detractors
Female
-93
American Homes 4 Rent's NPS was rated -93 by Female customers on Comparably.
2%
Promoters
3%
Passives
95%
Detractors
American Homes 4 Rent NPS by Ethnicity
American Homes 4 Rent's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -95 | Caucasian | -95 |
Hispanic or Latino -50 | Hispanic or Latino | -50 |
African American/Black -94 | African American/Black | -94 |
Asian or Pacific Islander -25 | Asian or Pacific Islander | -25 |
Other -94 | Other | -94 |
American Homes 4 Rent NPS by Age
American Homes 4 Rent's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
American Homes 4 Rent NPS by Usage
American Homes 4 Rent's NPS was rated the highest by customers who have used American Homes 4 Rent's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -88 | Less than 1 Year | -88 |
1 to 2 Years -91 | 1 to 2 Years | -91 |
2 to 5 Years -90 | 2 to 5 Years | -90 |
5 to 10 Years -90 | 5 to 10 Years | -90 |
American Homes 4 Rent NPS vs. Competitors
Compared to its competitors, American Homes 4 Rent's NPS is rated right above Invitation Homes, and is preceded by Zillow.
| COMPANY | NPS Score | |
|---|---|---|
| Zillow | 17 |
| American Homes 4 Rent | -83 |
| Invitation Homes | -96 |
American Homes 4 Rent Customer Reviews
Out of the 44 American Homes 4 Rent customer reviews 2 were positive and 42 were constructive. American Homes 4 Rent customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
American Homes 4 Rent Customer Loyalty
70%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
70% of American Homes 4 Rent users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
American Homes 4 Rent Customer Loyalty Score by Gender
Female customers rated American Homes 4 Rent's Customer Loyalty score 22% higher than Male customers.
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Male
60%
Yes
Female
82%
Yes
American Homes 4 Rent Customer Loyalty Score by Ethnicity
American Homes 4 Rent's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of American Homes 4 Rent.
66
out of 100
Caucasian
100
out of 100
Hispanic or Latino
95
out of 100
African American/Black
100
out of 100
Asian or Pacific Islander
51
out of 100
Other
American Homes 4 Rent Customer Loyalty Score by Age
American Homes 4 Rent's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of American Homes 4 Rent.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 55% | 18-25 | 55% |
26-30 65% | 26-30 | 65% |
31-35 70% | 31-35 | 70% |
36-40 87% | 36-40 | 87% |
41-45 70% | 41-45 | 70% |
46-50 80% | 46-50 | 80% |
51-55 78% | 51-55 | 78% |
56-60 66% | 56-60 | 66% |
61-65 55% | 61-65 | 55% |
66+ 70% | 66+ | 70% |
American Homes 4 Rent Customer Loyalty Score by Usage
American Homes 4 Rent's Customer Loyalty score was rated the highest by customers who have used American Homes 4 Rent's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
American Homes 4 Rent Customer Loyalty Score by Industry
American Homes 4 Rent's Customer Loyalty score was rated the highest by Consumer Services industry customers, and the lowest by Military and Defense industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
American Homes 4 Rent Customer Loyalty vs. Competitors
Compared to its competitors, American Homes 4 Rent's Customer Loyalty score is rated right above Invitation Homes, and is preceded by Zillow.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Zillow | 73% |
| American Homes 4 Rent | 70% |
| Invitation Homes | 66% |
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American Homes 4 Rent Product Quality
1.5/5
American Homes 4 Rent has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock American Homes 4 Rent's overall Product Quality score rated by its users and customers.
American Homes 4 Rent Product Information
American Homes 4 Rent’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated American Homes 4 Rent's product the highest. Reviewers from the Tech industry rated American Homes 4 Rent the lowest at 1.5.
- Company Size
- 501-1,000 Employees
Industry
Real Estate
Quick Insights into American Homes 4 Rent Product Quality
American Homes 4 Rent's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Tech industry.
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Ranked American Homes 4 Rent Product Quality the Highest
Ranked American Homes 4 Rent Product Quality the Lowest
American Homes 4 Rent Product Quality Score by Gender
American Homes 4 Rent's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
American Homes 4 Rent Product Quality Score by Ethnicity
American Homes 4 Rent's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of American Homes 4 Rent.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.7 | Hispanic or Latino | 1.7 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 3.4 | Asian or Pacific Islander | 3.4 |
Other 1.5 | Other | 1.5 |
American Homes 4 Rent Product Quality Score by Age
American Homes 4 Rent's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of American Homes 4 Rent.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.7 | 51-55 | 1.7 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
American Homes 4 Rent Product Quality Score by Usage
American Homes 4 Rent's Product Quality score was rated 1.5 stars by customers who have used American Homes 4 Rent's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
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American Homes 4 Rent Product Quality Score by Industry
American Homes 4 Rent's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
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American Homes 4 Rent Product Quality vs. Competitors
Compared to its competitors, American Homes 4 Rent's Product Quality score is rated right above Invitation Homes, and is preceded by Zillow.
| COMPANY | Product Quality Score | |
|---|---|---|
| Zillow | 3.6/5 |
| American Homes 4 Rent | 1.5/5 |
| Invitation Homes | 1.5/5 |
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American Homes 4 Rent Pricing
American Homes 4 Rent ROI & Value For Money
1.5/5
American Homes 4 Rent has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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American Homes 4 Rent Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Automotive and Transportation industry think that they had the lowest ROI from American Homes 4 Rent.
Quick Insights into American Homes 4 Rent ROI
American Homes 4 Rent's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Tech industry.
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Ranked American Homes 4 Rent ROI the Highest
Ranked American Homes 4 Rent ROI the Lowest
American Homes 4 Rent ROI Score by Gender
American Homes 4 Rent's ROI score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
American Homes 4 Rent ROI Score by Ethnicity
American Homes 4 Rent's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of American Homes 4 Rent.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.8 | Hispanic or Latino | 1.8 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 3.2 | Asian or Pacific Islander | 3.2 |
Other 1.5 | Other | 1.5 |
American Homes 4 Rent ROI Score by Age
American Homes 4 Rent's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of American Homes 4 Rent.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.6 | 26-30 | 1.6 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.9 | 51-55 | 1.9 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
American Homes 4 Rent ROI Score by Usage
American Homes 4 Rent's ROI score was rated 1.5 stars by customers who have used American Homes 4 Rent's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
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American Homes 4 Rent ROI Score by Industry
American Homes 4 Rent's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
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American Homes 4 Rent Pricing vs. Competitors
Compared to its competitors, American Homes 4 Rent's ROI score is rated right above Invitation Homes, and is preceded by Zillow.
| COMPANY | Pricing Score | |
|---|---|---|
| Zillow | 3.5/5 |
| American Homes 4 Rent | 1.5/5 |
| Invitation Homes | 1.5/5 |
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American Homes 4 Rent Customer Satisfaction (CSAT)
American Homes 4 Rent Customer Satisfaction (CSAT) Score
9 / 100
American Homes 4 Rent has an overall Customer Satisfaction score of 9 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
5%
Satisfied
4%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
13%
Very Dissatisfied
73%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into American Homes 4 Rent Customer Satisfaction
American Homes 4 Rent's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Tech industry.
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Ranked American Homes 4 Rent Customer Satisfaction the Highest
Ranked American Homes 4 Rent Customer Satisfaction the Lowest
American Homes 4 Rent Customer Satisfaction Score by Gender
Male customers rated American Homes 4 Rent's Customer Satisfaction score 3 points higher than Female customers.
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7 / 100
MaleVery Satisfied | 5% | |
|---|---|---|
Satisfied | 2% | |
Neither Satisfied nor Dissatisfied | 3% | |
Dissatisfied | 13% | |
Very Dissatisfied | 77% |
4 / 100
FemaleVery Satisfied | 2% | |
|---|---|---|
Satisfied | 2% | |
Neither Satisfied nor Dissatisfied | 2% | |
Dissatisfied | 10% | |
Very Dissatisfied | 84% |
American Homes 4 Rent Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
American Homes 4 Rent's Customer Satisfaction (CSAT) score was rated 3% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of American Homes 4 Rent.
3 / 100
Very Satisfied
3%
Satisfied
0%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
15%
Very Dissatisfied
79%
CSAT according to Hispanic or Latino
American Homes 4 Rent's Customer Satisfaction (CSAT) score was rated 13% according to Hispanic or Latino users and customers.
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13 / 100
Very Satisfied
13%
Satisfied
0%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
75%
CSAT according to African American/Black
American Homes 4 Rent's Customer Satisfaction (CSAT) score was rated 3% according to African American/Black users and customers.
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3 / 100
Very Satisfied
0%
Satisfied
3%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
9%
Very Dissatisfied
85%
CSAT according to Asian or Pacific Islander
American Homes 4 Rent's Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.
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75 / 100
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
CSAT according to Other
American Homes 4 Rent's Customer Satisfaction (CSAT) score was rated 3% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of American Homes 4 Rent.
3 / 100
Very Satisfied
3%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
9%
Very Dissatisfied
88%
American Homes 4 Rent Customer Satisfaction Score by Age
American Homes 4 Rent's Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of American Homes 4 Rent.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 0% | |||||||||||||||
| 26-30 | 8% | |||||||||||||||
| 31-35 | 5% | |||||||||||||||
| 36-40 | 5% | |||||||||||||||
| 41-45 | 5% | |||||||||||||||
| 46-50 | 5% | |||||||||||||||
| 51-55 | 16% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
American Homes 4 Rent Customer Satisfaction Score by Usage
American Homes 4 Rent's Customer Satisfaction score was rated the highest by customers who have used American Homes 4 Rent's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
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American Homes 4 Rent Customer Satisfaction Score by Industry
American Homes 4 Rent's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "American Homes 4 Rent Customer Satisfaction Score by Industry",
"text": "American Homes 4 Rent's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 0,
"stars": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Accounting",
"groupId": 495,
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"scoreClassName": "",
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Business and Consumer Services",
"groupId": 504,
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"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Construction",
"groupId": 510,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Consumer Services",
"groupId": 514,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "American Homes 4 Rent's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Insurance",
"groupId": 526,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "American Homes 4 Rent's Customer Satisfaction score is rated by Insurance customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "American Homes 4 Rent's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Military and Defense",
"groupId": 538,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "American Homes 4 Rent's Customer Satisfaction score is rated by Military and Defense customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Professional Services",
"groupId": 549,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "American Homes 4 Rent's Customer Satisfaction score is rated by Professional Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Real Estate",
"groupId": 554,
"score": 14,
"stars": 0,
"csatScore": 14,
"text": "American Homes 4 Rent's Customer Satisfaction score is rated by Real Estate customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 14
}
]
}American Homes 4 Rent Customer Satisfaction vs. Competitors
Compared to its competitors, American Homes 4 Rent's Customer Satisfaction score is rated right above Invitation Homes, and is preceded by Zillow.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Zillow | 58% |
| American Homes 4 Rent | 9% |
| Invitation Homes | 2% |
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American Homes 4 Rent Customer Service
1.5/5
American Homes 4 Rent has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock American Homes 4 Rent's overall Customer Service score rated by its users and customers.
About American Homes 4 Rent's Customer Service
Address
Agoura Hills, CA
Website
https://www.americanhomes4rent.com/
Phone Number
7083751097
Quick Insights into American Homes 4 Rent Customer Service
American Homes 4 Rent's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Tech industry.
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Ranked American Homes 4 Rent Customer Service the Highest
Ranked American Homes 4 Rent Customer Service the Lowest
American Homes 4 Rent Customer Service Score by Gender
American Homes 4 Rent's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of American Homes 4 Rent.
Male
1.5/5
Female
1.5/5
American Homes 4 Rent Customer Service Score by Ethnicity
American Homes 4 Rent's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of American Homes 4 Rent.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.6 | Hispanic or Latino | 1.6 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 3.4 | Asian or Pacific Islander | 3.4 |
Other 1.5 | Other | 1.5 |
American Homes 4 Rent Customer Service Score by Age
American Homes 4 Rent's Customer Service score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
American Homes 4 Rent Customer Service Score by Usage
American Homes 4 Rent's Customer Service score was rated 1.5 stars by customers who have used American Homes 4 Rent's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
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American Homes 4 Rent Customer Service Score by Industry
American Homes 4 Rent's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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American Homes 4 Rent Customer Service vs. Competitors
Compared to its competitors, American Homes 4 Rent's Customer Service score is rated right above Invitation Homes, and is preceded by Zillow.
| COMPANY | Customer Service Score | |
|---|---|---|
| Zillow | 3.5/5 |
| American Homes 4 Rent | 1.5/5 |
| Invitation Homes | 1.5/5 |
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American Homes 4 Rent as an Employer
2.6/5
American Homes 4 Rent has a 2.6/5 stars for its overall company culture rated by their employees
bottom
35%
CEO of American Homes 4 Rent
In the Bottom 35% of Similar Sized Companies on Comparably.
Consumer vs. Employees
American Homes 4 Rent scored a -83 for Net Promoter Score and a -18 for Employee Net Promoter Score. NPS gauges how likely a customer of American Homes 4 Rent would recommend the brand to a friend. ENPS measures how likely American Homes 4 Rent employees would recommend working at American Homes 4 Rent to a friend.
Net Promoter Score
-83
NPS Score
| 7% | Promoters |
|---|---|
| 3% | Passive |
| 90% | Detractors |
Employee Net Promoter Score
-18
eNPS Score
| 37% | Promoters |
|---|---|
| 8% | Passive |
| 55% | Detractors |
