-17
NPS
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Amf Bowling
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About Amf Bowling's Brand
AMF is the largest bowling company in the world. Among its major competitors, Amf Bowling is ranked in 2nd place for NPS while Harley-Davidson is 1st, and Groupon is 3rd.Their current valuation is $7.56B
Brand at a Glance
90%
Customer Loyalty
2.3/5
Product Quality
1.7/5
Pricing
2.1/5
Customer Service
Amf Bowling Ranking
- #2 / 3 of its competitors
Amf Bowling NPS
Amf Bowling's Net Promoter Score (NPS) is a -17 with 33% Promoters, 17% Passives, and 50% Detractors. Net Promoter Score tracks whether Amf Bowling's customers would recommend using the product based on a scale of -100 to 100.
Amf Bowling Overall NPS
| 33% | Promoters |
|---|---|
| 17% | Passives |
| 50% | Detractors |
Amf Bowling NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
Feb 2021 0 | Feb 2021 | 0 |
Sep 2021 -33 | Sep 2021 | -33 |
Jan 2023 -50 | Jan 2023 | -50 |
Apr 2023 -20 | Apr 2023 | -20 |
Aug 2023 -33 | Aug 2023 | -33 |
Dec 2023 -43 | Dec 2023 | -43 |
Apr 2024 -37 | Apr 2024 | -37 |
May 2024 -33 | May 2024 | -33 |
Sep 2024 -20 | Sep 2024 | -20 |
Oct 2024 -27 | Oct 2024 | -27 |
Oct 2025 -17 | Oct 2025 | -17 |
How Other Brands Compare
Amf Bowling is ranked second for NPS among its competitors. Harley-Davidson and Groupon come in first and third. Among those competitors, it is the most valued company.
Amf Bowling |  Harley-Davidson |  Groupon | |
| Global Ranking | #- | #158 | #- |
| NPS | -17 | 35 | -33 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral |
| Valuation Updated every 24 hours for public companies | $7.56B | $5.01B | $1.45B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Amf Bowling NPS by Gender
Amf Bowling's NPS was rated -100 by Female customers on Comparably.
Female
-100
Amf Bowling's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Male
N/A
Amf Bowling's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Amf Bowling NPS by Ethnicity
Amf Bowling's NPS was rated 0 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
Amf Bowling NPS by Usage
Amf Bowling's NPS was rated -80 points by customers who have used Amf Bowling's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years -80 | Over 10 Years | -80 |
Amf Bowling NPS vs. Competitors
Compared to its competitors, Amf Bowling's NPS is rated right above Groupon, and is preceded by Harley-Davidson.
| COMPANY | NPS Score | |
|---|---|---|
| Harley-Davidson | 35 |
| Amf Bowling | -17 |
| Groupon | -33 |
Amf Bowling Customer Loyalty
90%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
90% of Amf Bowling users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Amf Bowling Customer Loyalty Score by Gender
Amf Bowling's Customer Loyalty score was rated 100 by Female customers on Comparably.
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Female
100%
Yes
Male
N/A
Yes
Amf Bowling Customer Loyalty Score by Ethnicity
Amf Bowling's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Amf Bowling.
100
out of 100
Caucasian
Amf Bowling Customer Loyalty Score by Usage
Amf Bowling's Customer Loyalty score was rated 100% by customers who have used Amf Bowling's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Amf Bowling Customer Loyalty vs. Competitors
Compared to its competitors, Amf Bowling's Customer Loyalty score is rated right above Harley-Davidson.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Amf Bowling | 90% |
| Harley-Davidson | 82% |
| Groupon | 61% |
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Amf Bowling Product Quality
2.3/5
Amf Bowling has an overall Product Quality score of 2.3 out of 5 stars rated by its users and customers.
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Amf Bowling Product Information
Amf Bowling’s product quality score is a 2.3 out of 5 as rated by its users and customers.
- Website
- http://www.amf.com/home
- Company Size
- 10,000+ Employees
Industry
Tech
Travel
Quick Insights into Amf Bowling Product Quality
Amf Bowling's Product Quality score was rated highest by Caucasian customers.
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Ranked Amf Bowling Product Quality the Highest
Amf Bowling Product Quality Score by Gender
Amf Bowling's Product Quality score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Amf Bowling.
Female
1.5/5
Male
N/A
Amf Bowling Product Quality Score by Ethnicity
Amf Bowling's Product Quality score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Amf Bowling.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Amf Bowling Product Quality Score by Usage
Amf Bowling's Product Quality score was rated 1.5 stars by customers who have used Amf Bowling's products/services for Over 10 Years.
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Amf Bowling Product Quality vs. Competitors
Compared to its competitors, Amf Bowling's Product Quality score is rated right below Groupon.
| COMPANY | Product Quality Score | |
|---|---|---|
| Harley-Davidson | 3.9/5 |
| Groupon | 2.7/5 |
| Amf Bowling | 2.3/5 |
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Amf Bowling Pricing
Amf Bowling ROI & Value For Money
1.7/5
Amf Bowling has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.
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Quick Insights into Amf Bowling ROI
Amf Bowling's ROI score was rated highest by Caucasian customers.
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Ranked Amf Bowling ROI the Highest
Amf Bowling ROI Score by Gender
Amf Bowling's ROI score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Amf Bowling.
Female
1.5/5
Male
N/A
Amf Bowling ROI Score by Ethnicity
Amf Bowling's ROI score was rated 2.1 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Amf Bowling.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Amf Bowling ROI Score by Usage
Amf Bowling's ROI score was rated 1.5 stars by customers who have used Amf Bowling's products/services for Over 10 Years.
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Amf Bowling Pricing vs. Competitors
Compared to its competitors, Amf Bowling's ROI score is rated right below Groupon.
| COMPANY | Pricing Score | |
|---|---|---|
| Harley-Davidson | 3.6/5 |
| Groupon | 2.5/5 |
| Amf Bowling | 1.7/5 |
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Amf Bowling Customer Satisfaction (CSAT)
Amf Bowling Customer Satisfaction (CSAT) Score
13 / 100
Amf Bowling has an overall Customer Satisfaction score of 13 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
13%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
12%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Amf Bowling Customer Satisfaction
Amf Bowling's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Amf Bowling Customer Satisfaction the Highest
Amf Bowling Customer Satisfaction Score by Gender
Amf Bowling's Customer Satisfaction score was rated 0 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Amf Bowling.
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
Amf Bowling Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Amf Bowling's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Amf Bowling.
33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
34%
Dissatisfied
0%
Very Dissatisfied
33%
Amf Bowling Customer Satisfaction Score by Usage
Amf Bowling's Customer Satisfaction score was rated 0 points by customers who have used Amf Bowling's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Amf Bowling Customer Satisfaction vs. Competitors
Compared to its competitors, Amf Bowling's Customer Satisfaction score is rated right below Groupon.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Harley-Davidson | 72% |
| Groupon | 42% |
| Amf Bowling | 13% |
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Amf Bowling Customer Service
2.1/5
Amf Bowling has an overall Customer Service score of 2.1 out of 5 stars rated by its users and customers.
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About Amf Bowling's Customer Service
Address
8100, Amf Drive, Richmond, VA
Website
http://www.amf.com/home
Phone Number
212-777-2214
Quick Insights into Amf Bowling Customer Service
Amf Bowling's Customer Service score was rated highest by Caucasian customers.
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Ranked Amf Bowling Customer Service the Highest
Amf Bowling Customer Service Score by Gender
Amf Bowling's Customer Service score was rated 1.5 by Female customers on Comparably.
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Female
1.5/5
Male
N/A
Amf Bowling Customer Service Score by Ethnicity
Amf Bowling's Customer Service score was rated 3.1 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Amf Bowling.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.1 | Caucasian | 3.1 |
Amf Bowling Customer Service Score by Usage
Amf Bowling's Customer Service score was rated 1.5 stars by customers who have used Amf Bowling's products/services for Over 10 Years.
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Amf Bowling Customer Service vs. Competitors
Compared to its competitors, Amf Bowling's Customer Service score is rated right below Groupon.
| COMPANY | Customer Service Score | |
|---|---|---|
| Harley-Davidson | 3.8/5 |
| Groupon | 2.4/5 |
| Amf Bowling | 2.1/5 |
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Amf Bowling as an Employer
2.9/5
Amf Bowling has a 2.9/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Amf Bowling scored a -17 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Amf Bowling would recommend the brand to a friend. ENPS measures how likely Amf Bowling employees would recommend working at Amf Bowling to a friend.
Net Promoter Score
-17
NPS Score
| 33% | Promoters |
|---|---|
| 17% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-25
eNPS Score
| 31% | Promoters |
|---|---|
| 13% | Passive |
| 56% | Detractors |
