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About Amlogic's Brand

Amlogic is a semiconductor company focused on developing SoC chips for intelligent home appliances and electronic products. Among its major competitors, Amlogic is ranked in 3rd place for NPS while Xiaomi Technology is 1st, and MediaTek is 2nd.

Brand at a Glance

10%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
4/5
Customer Service

Amlogic Ranking

Amlogic NPS

Amlogic's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Amlogic's customers would recommend using the product based on a scale of -100 to 100.

Amlogic Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
Amlogic Overall NPS

Amlogic NPS Trend

-100
-50
0
50
100
Jul 2023
0
Jul 20230

How Other Brands Compare

Amlogic is ranked third for NPS among its competitors. Xiaomi Technology and MediaTek come in first and second, with AllWinner Technology Company coming in at #4.

Amlogic's Logo
Amlogic
Xiaomi Technology's Logo
Xiaomi Technology
MediaTek's Logo
MediaTek
AllWinner Technology Company's Logo
AllWinner Technology Company
Global Ranking#-#714#-#-
NPS04327-
Valuation Updated every 24 hours for public companies--$11.55B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Amlogic NPS vs. Competitors

Compared to its competitors, Amlogic's NPS is rated right below MediaTek.

Amlogic Customer Loyalty

10%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

10% of Amlogic users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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10
10%
90
90%
Amlogic Customer Loyalty

Amlogic Customer Loyalty vs. Competitors

Compared to its competitors, Amlogic's Customer Loyalty score is rated right below MediaTek.

COMPANYCustomer Loyalty Score
Xiaomi Technology84%
MediaTek72%
Amlogic10%

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Amlogic Product Quality

4/5

Amlogic has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Amlogic Product Information

Amlogic’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
http://www.amlogic.com/
Company Size
501-1,000 Employees

Industry

Tech
Mobile App

Amlogic Product Quality vs. Competitors

Compared to its competitors, Amlogic's Product Quality score is rated right above MediaTek, and is preceded by Xiaomi Technology.

COMPANYProduct Quality Score
Xiaomi Technology4.2/5
Amlogic4/5
MediaTek3.9/5

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Amlogic Pricing

Amlogic ROI & Value For Money

5/5

Amlogic has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Amlogic Pricing vs. Competitors

Compared to its competitors, Amlogic's ROI score is rated right above Xiaomi Technology.

COMPANYPricing Score
Amlogic5/5
Xiaomi Technology4.2/5
MediaTek4.1/5

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Amlogic Customer Satisfaction (CSAT)

Amlogic Customer Satisfaction (CSAT) Score

100 / 100

Amlogic has an overall Customer Satisfaction score of 100 rated by its users and customers.

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Very Satisfied0%
Satisfied100%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Amlogic Customer Satisfaction vs. Competitors

Compared to its competitors, Amlogic's Customer Satisfaction score is rated right above Xiaomi Technology.

COMPANYCustomer Satisfaction (CSAT) Score
Amlogic100%
Xiaomi Technology89%
MediaTek72%

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Amlogic Customer Service

4/5

Amlogic has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Amlogic's Customer Service

Address

3930 Freedom Circle, Suite 101, Santa Clara, CA


Website

http://www.amlogic.com/


Phone Number

4088509688

Amlogic Customer Service vs. Competitors

Compared to its competitors, Amlogic's Customer Service score is rated right below Xiaomi Technology.

COMPANYCustomer Service Score
MediaTek4.1/5
Xiaomi Technology4/5
Amlogic4/5

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Consumer vs. Employees

Amlogic scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Amlogic would recommend the brand to a friend. ENPS measures how likely Amlogic employees would recommend working at Amlogic to a friend.

Net Promoter Score

0
NPS Score
0%Promoters
100%Passive
0%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

Global Ranking Snapshot

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