

Amlogic is a semiconductor company focused on developing SoC chips for intelligent home appliances and electronic products. Among its major competitors, Amlogic is ranked in 3rd place for NPS while Xiaomi Technology is 1st, and MediaTek is 2nd.
Amlogic's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Amlogic's customers would recommend using the product based on a scale of -100 to 100.
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jul 2023 0 | Jul 2023 | 0 |
Amlogic is ranked third for NPS among its competitors. Xiaomi Technology and MediaTek come in first and second, with AllWinner Technology Company coming in at #4.
![]() Amlogic | ![]() Xiaomi Technology | ![]() MediaTek | ![]() AllWinner Technology Company | |
| Global Ranking | #- | #714 | #- | #- |
| NPS | 0 | 43 | 27 | - |
| Valuation Updated every 24 hours for public companies | - | - | $11.55B | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Amlogic's NPS is rated right below MediaTek.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Xiaomi Technology | 43 |
![]() | MediaTek | 27 |
![]() | Amlogic | 0 |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Amlogic users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Compared to its competitors, Amlogic's Customer Loyalty score is rated right below MediaTek.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Xiaomi Technology | 84% |
![]() | MediaTek | 72% |
![]() | Amlogic | 10% |
Amlogic has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Amlogic's overall Product Quality score rated by its users and customers.
Amlogic’s product quality score is a 4 out of 5 as rated by its users and customers.
Compared to its competitors, Amlogic's Product Quality score is rated right above MediaTek, and is preceded by Xiaomi Technology.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Xiaomi Technology | 4.2/5 |
![]() | Amlogic | 4/5 |
![]() | MediaTek | 3.9/5 |
Amlogic has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Amlogic's overall ROI score rated by its users and customers.
Compared to its competitors, Amlogic's ROI score is rated right above Xiaomi Technology.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Amlogic | 5/5 |
![]() | Xiaomi Technology | 4.2/5 |
![]() | MediaTek | 4.1/5 |
Amlogic has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Compared to its competitors, Amlogic's Customer Satisfaction score is rated right above Xiaomi Technology.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Amlogic | 100% |
![]() | Xiaomi Technology | 89% |
![]() | MediaTek | 72% |
Amlogic has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Amlogic's overall Customer Service score rated by its users and customers.
3930 Freedom Circle, Suite 101, Santa Clara, CA
http://www.amlogic.com/
4088509688
Compared to its competitors, Amlogic's Customer Service score is rated right below Xiaomi Technology.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | MediaTek | 4.1/5 |
![]() | Xiaomi Technology | 4/5 |
![]() | Amlogic | 4/5 |
Amlogic scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Amlogic would recommend the brand to a friend. ENPS measures how likely Amlogic employees would recommend working at Amlogic to a friend.
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |