-78
NPS
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Amneal Pharmaceuticals
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About Amneal Pharmaceuticals' Brand
Amneal Pharmaceuticals manufactures, markets and/or distributes more than 88 drugs in the United States. Among its major competitors, Amneal Pharmaceuticals is ranked in 4th place for NPS while Cellestia Biotech is 1st, and Sun Pharma is 2nd.Their current market cap is $1.01B
Brand at a Glance
33%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.6/5
Customer Service
Amneal Pharmaceuticals Ranking
- #2 / 4 of its competitors
Amneal Pharmaceuticals NPS
Amneal Pharmaceuticals's Net Promoter Score (NPS) is a -78 with 9% Promoters, 4% Passives, and 87% Detractors. Net Promoter Score tracks whether Amneal Pharmaceuticals's customers would recommend using the product based on a scale of -100 to 100.
Amneal Pharmaceuticals Overall NPS
| 9% | Promoters |
|---|---|
| 4% | Passives |
| 87% | Detractors |
Amneal Pharmaceuticals NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 -75 | Jan 2025 | -75 |
Feb 2025 -75 | Feb 2025 | -75 |
Mar 2025 -75 | Mar 2025 | -75 |
Apr 2025 -76 | Apr 2025 | -76 |
May 2025 -76 | May 2025 | -76 |
Jun 2025 -76 | Jun 2025 | -76 |
Jul 2025 -76 | Jul 2025 | -76 |
Aug 2025 -78 | Aug 2025 | -78 |
Sep 2025 -78 | Sep 2025 | -78 |
Oct 2025 -78 | Oct 2025 | -78 |
Dec 2025 -78 | Dec 2025 | -78 |
Jan 2026 -78 | Jan 2026 | -78 |
How Other Brands Compare
Amneal Pharmaceuticals is ranked second for NPS among its competitors. Pfizer and Alvine Pharmaceuticals come in first and third, with Eagle Pharmaceuticals coming in at #4. Among those competitors, it is the second most valued company behind Pfizer.
Amneal Pharmaceuticals |  Pfizer |  Eagle Pharmaceuticals |  Alvine Pharmaceuticals | |
| Global Ranking | #- | #214 | #- | #- |
| NPS | -78 | 0 | - | - |
| Valuation Updated every 24 hours for public companies | $1.01B | $191.43B | $592.48M | $350.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Amneal Pharmaceuticals NPS by Gender
Male customers rated Amneal Pharmaceuticals's NPS 26 points higher than Female customers.
Male
-74
Amneal Pharmaceuticals's NPS was rated -74 by Male customers on Comparably.
13%
Promoters
0%
Passives
87%
Detractors
Female
-100
Amneal Pharmaceuticals's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Amneal Pharmaceuticals NPS by Ethnicity
Amneal Pharmaceuticals's NPS was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
African American/Black -34 | African American/Black | -34 |
Other -60 | Other | -60 |
Amneal Pharmaceuticals NPS by Age
Amneal Pharmaceuticals's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
Amneal Pharmaceuticals NPS by Usage
Amneal Pharmaceuticals's NPS was rated the highest by customers who have used Amneal Pharmaceuticals's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -90 | Less than 1 Year | -90 |
1 to 2 Years -76 | 1 to 2 Years | -76 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -34 | Over 10 Years | -34 |
Amneal Pharmaceuticals NPS vs. Competitors
Compared to its competitors, Amneal Pharmaceuticals's NPS is rated right below Sagent Pharmaceuticals.
| COMPANY | NPS Score | |
|---|---|---|
 | Cellestia Biotech | 100 |
 | Sun Pharma | 4 |
| Pfizer | 0 |
 | Sagent Pharmaceuticals | N/A |
| Amneal Pharmaceuticals | -78 |
Amneal Pharmaceuticals Customer Reviews
Out of the 12 Amneal Pharmaceuticals customer reviews 2 were positive and 10 were constructive. Amneal Pharmaceuticals customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Amneal Pharmaceuticals Customer Loyalty
33%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
33% of Amneal Pharmaceuticals users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Amneal Pharmaceuticals Customer Loyalty Score by Gender
Male customers rated Amneal Pharmaceuticals's Customer Loyalty score 8% higher than Female customers.
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Male
39%
Yes
Female
31%
Yes
Amneal Pharmaceuticals Customer Loyalty Score by Ethnicity
Amneal Pharmaceuticals's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Amneal Pharmaceuticals.
27
out of 100
Caucasian
46
out of 100
Hispanic or Latino
100
out of 100
African American/Black
46
out of 100
Other
Amneal Pharmaceuticals Customer Loyalty Score by Age
Amneal Pharmaceuticals's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 70% | 31-35 | 70% |
36-40 10% | 36-40 | 10% |
46-50 55% | 46-50 | 55% |
51-55 44% | 51-55 | 44% |
56-60 25% | 56-60 | 25% |
61-65 30% | 61-65 | 30% |
66+ 30% | 66+ | 30% |
Amneal Pharmaceuticals Customer Loyalty Score by Usage
Amneal Pharmaceuticals's Customer Loyalty score was rated the highest by customers who have used Amneal Pharmaceuticals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Amneal Pharmaceuticals Customer Loyalty Score by Industry
Amneal Pharmaceuticals's Customer Loyalty score was rated the highest by Retail industry customers, and the lowest by Professional Services industry customers.
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Amneal Pharmaceuticals Customer Loyalty vs. Competitors
Compared to its competitors, Amneal Pharmaceuticals's Customer Loyalty score is rated right above Cellestia Biotech, and is preceded by Pfizer.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sun Pharma | 81% |
| Pfizer | 65% |
| Amneal Pharmaceuticals | 33% |
| Cellestia Biotech | N/A |
| Sagent Pharmaceuticals | N/A |
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Amneal Pharmaceuticals Product Quality
1.5/5
Amneal Pharmaceuticals has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Amneal Pharmaceuticals Product Information
Amneal Pharmaceuticals’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Amneal Pharmaceuticals's product the highest.
- Website
- http://amneal.com/
- Company Size
- 1,001-5,000 Employees
Industry
Biotech and Pharmaceuticals
Hardware and Devices
Healthcare
Quick Insights into Amneal Pharmaceuticals Product Quality
Amneal Pharmaceuticals's Product Quality score was rated highest by customers ages 31-35, and rated lowest by customers from the Tech industry.
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Ranked Amneal Pharmaceuticals Product Quality the Highest
Ranked Amneal Pharmaceuticals Product Quality the Lowest
Amneal Pharmaceuticals Product Quality Score by Gender
Amneal Pharmaceuticals's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Amneal Pharmaceuticals Product Quality Score by Ethnicity
Amneal Pharmaceuticals's Product Quality score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 2.3 | African American/Black | 2.3 |
Other 1.8 | Other | 1.8 |
Amneal Pharmaceuticals Product Quality Score by Age
Amneal Pharmaceuticals's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.5 | 31-35 | 3.5 |
36-40 1.5 | 36-40 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Amneal Pharmaceuticals Product Quality Score by Usage
Amneal Pharmaceuticals's Product Quality score was rated the highest by customers who have used Amneal Pharmaceuticals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Amneal Pharmaceuticals Product Quality Score by Industry
Amneal Pharmaceuticals's Product Quality score was rated 1.5 stars by both Accounting and Tech industry customers.
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Amneal Pharmaceuticals Product Quality vs. Competitors
Compared to its competitors, Amneal Pharmaceuticals's Product Quality score is rated right above Cellestia Biotech, and is preceded by Pfizer.
| COMPANY | Product Quality Score | |
|---|---|---|
| Sun Pharma | 3.7/5 |
| Pfizer | 3.2/5 |
| Amneal Pharmaceuticals | 1.5/5 |
| Cellestia Biotech | N/A |
| Sagent Pharmaceuticals | N/A |
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Amneal Pharmaceuticals Pricing
Amneal Pharmaceuticals ROI & Value For Money
1.5/5
Amneal Pharmaceuticals has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Amneal Pharmaceuticals Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Accounting industry think that they had the lowest ROI from Amneal Pharmaceuticals.
Quick Insights into Amneal Pharmaceuticals ROI
Amneal Pharmaceuticals's ROI score was rated highest by customers ages 31-35, and rated lowest by customers from the Tech industry.
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Ranked Amneal Pharmaceuticals ROI the Highest
Ranked Amneal Pharmaceuticals ROI the Lowest
Amneal Pharmaceuticals ROI Score by Gender
Amneal Pharmaceuticals's ROI score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Amneal Pharmaceuticals ROI Score by Ethnicity
Amneal Pharmaceuticals's ROI score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 2 | African American/Black | 2 |
Other 1.9 | Other | 1.9 |
Amneal Pharmaceuticals ROI Score by Age
Amneal Pharmaceuticals's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.6 | 31-35 | 3.6 |
36-40 1.5 | 36-40 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Amneal Pharmaceuticals ROI Score by Usage
Amneal Pharmaceuticals's ROI score was rated the highest by customers who have used Amneal Pharmaceuticals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Amneal Pharmaceuticals ROI Score by Industry
Amneal Pharmaceuticals's ROI score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
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Amneal Pharmaceuticals Pricing vs. Competitors
Compared to its competitors, Amneal Pharmaceuticals's ROI score is rated right above Cellestia Biotech, and is preceded by Pfizer.
| COMPANY | Pricing Score | |
|---|---|---|
| Sun Pharma | 3.8/5 |
| Pfizer | 3.1/5 |
| Amneal Pharmaceuticals | 1.5/5 |
| Cellestia Biotech | N/A |
| Sagent Pharmaceuticals | N/A |
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Amneal Pharmaceuticals Customer Satisfaction (CSAT)
Amneal Pharmaceuticals Customer Satisfaction (CSAT) Score
13 / 100
Amneal Pharmaceuticals has an overall Customer Satisfaction score of 13 rated by its users and customers.
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Very Satisfied
7%
Satisfied
6%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
17%
Very Dissatisfied
64%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Amneal Pharmaceuticals Customer Satisfaction
Amneal Pharmaceuticals's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers from the Retail industry.
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Ranked Amneal Pharmaceuticals Customer Satisfaction the Highest
Ranked Amneal Pharmaceuticals Customer Satisfaction the Lowest
Amneal Pharmaceuticals Customer Satisfaction Score by Gender
Male customers rated Amneal Pharmaceuticals's Customer Satisfaction score 0 points higher than Female customers.
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20 / 100
MaleVery Satisfied | 12% | |
|---|---|---|
Satisfied | 8% | |
Neither Satisfied nor Dissatisfied | 8% | |
Dissatisfied | 20% | |
Very Dissatisfied | 52% |
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 8% | |
Dissatisfied | 21% | |
Very Dissatisfied | 71% |
Amneal Pharmaceuticals Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Amneal Pharmaceuticals' Customer Satisfaction (CSAT) score was rated 2% according to Caucasian users and customers.
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2 / 100
Very Satisfied
0%
Satisfied
2%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
18%
Very Dissatisfied
71%
CSAT according to Hispanic or Latino
Amneal Pharmaceuticals' Customer Satisfaction (CSAT) score was rated 0% according to Hispanic or Latino users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
40%
Very Dissatisfied
60%
CSAT according to Other
Amneal Pharmaceuticals' Customer Satisfaction (CSAT) score was rated 25% according to Other users and customers.
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25 / 100
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
25%
Amneal Pharmaceuticals Customer Satisfaction Score by Age
Amneal Pharmaceuticals's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 67% | |||||||||||||||
| 36-40 | 0% | |||||||||||||||
| 46-50 | 17% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 6% |
Amneal Pharmaceuticals Customer Satisfaction Score by Usage
Amneal Pharmaceuticals's Customer Satisfaction score was rated the highest by customers who have used Amneal Pharmaceuticals's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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Amneal Pharmaceuticals Customer Satisfaction Score by Industry
Amneal Pharmaceuticals's Customer Satisfaction score was rated the highest by Construction industry customers, and the lowest by Retail industry customers.
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}Amneal Pharmaceuticals Customer Satisfaction vs. Competitors
Compared to its competitors, Amneal Pharmaceuticals's Customer Satisfaction score is rated right above Cellestia Biotech, and is preceded by Pfizer.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Sun Pharma | 80% |
| Pfizer | 57% |
| Amneal Pharmaceuticals | 13% |
| Cellestia Biotech | 0% |
| Sagent Pharmaceuticals | 0% |
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Amneal Pharmaceuticals Customer Service
1.6/5
Amneal Pharmaceuticals has an overall Customer Service score of 1.6 out of 5 stars rated by its users and customers.
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About Amneal Pharmaceuticals's Customer Service
Address
400 Crossing Boulevard, 3rd Floor, Bridgewater, NJ
Website
http://amneal.com/
Phone Number
(908) 947-3120
Quick Insights into Amneal Pharmaceuticals Customer Service
Amneal Pharmaceuticals's Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers from the Retail industry.
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Ranked Amneal Pharmaceuticals Customer Service the Highest
Ranked Amneal Pharmaceuticals Customer Service the Lowest
Amneal Pharmaceuticals Customer Service Score by Gender
Male customers rated Amneal Pharmaceuticals's Customer Service score 0.3 stars higher than Female customers.
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Male
1.8/5
Female
1.5/5
Amneal Pharmaceuticals Customer Service Score by Ethnicity
Amneal Pharmaceuticals's Customer Service score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 2 | African American/Black | 2 |
Other 2.3 | Other | 2.3 |
Amneal Pharmaceuticals Customer Service Score by Age
Amneal Pharmaceuticals's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 4.1 | 31-35 | 4.1 |
36-40 1.5 | 36-40 | 1.5 |
46-50 1.7 | 46-50 | 1.7 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.8 | 56-60 | 1.8 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Amneal Pharmaceuticals Customer Service Score by Usage
Amneal Pharmaceuticals's Customer Service score was rated the highest by customers who have used Amneal Pharmaceuticals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Amneal Pharmaceuticals Customer Service Score by Industry
Amneal Pharmaceuticals's Customer Service score was rated the highest by Education industry customers, and the lowest by Retail industry customers.
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Amneal Pharmaceuticals Customer Service vs. Competitors
Compared to its competitors, Amneal Pharmaceuticals's Customer Service score is rated right above Cellestia Biotech, and is preceded by Pfizer.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sun Pharma | 3.8/5 |
| Pfizer | 3.1/5 |
| Amneal Pharmaceuticals | 1.6/5 |
| Cellestia Biotech | N/A |
| Sagent Pharmaceuticals | N/A |
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Amneal Pharmaceuticals as an Employer
4.2/5
Amneal Pharmaceuticals has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Amneal Pharmaceuticals scored a -78 for Net Promoter Score and a 14 for Employee Net Promoter Score. NPS gauges how likely a customer of Amneal Pharmaceuticals would recommend the brand to a friend. ENPS measures how likely Amneal Pharmaceuticals employees would recommend working at Amneal Pharmaceuticals to a friend.
Net Promoter Score
-78
NPS Score
| 9% | Promoters |
|---|---|
| 4% | Passive |
| 87% | Detractors |
Employee Net Promoter Score
14
eNPS Score
| 55% | Promoters |
|---|---|
| 4% | Passive |
| 41% | Detractors |
