Balyasny Asset Management NPS & Customer Reviews | Comparably
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Balyasny Asset Management
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About Balyasny Asset Management's Brand

BAM is a global institutional investment firm. We strive to deliver consistent, uncorrelated, absolute returns through research, innovation, and collaboration. Among its major competitors, Balyasny Asset Management is ranked in 3rd place for NPS while Two Sigma Investments is 1st, and Millennium is 2nd.

Brand at a Glance

66%
Customer Loyalty
3.5/5
Product Quality
3.3/5
Pricing
3.2/5
Customer Service

Balyasny Asset Management Ranking

Balyasny Asset Management NPS

Balyasny Asset Management's Net Promoter Score (NPS) is a 35 with 58% Promoters, 19% Passives, and 23% Detractors. Net Promoter Score tracks whether Balyasny Asset Management's customers would recommend using the product based on a scale of -100 to 100.

Balyasny Asset Management Overall NPS

35
NPS
58%Promoters
19%Passives
23%Detractors
Balyasny Asset Management Overall NPS

Balyasny Asset Management NPS Trend

-100
-50
0
50
100
Jun 2022
54
Jun 202254
Nov 2022
41
Nov 202241
Jan 2023
36
Jan 202336
Mar 2023
39
Mar 202339
Apr 2023
40
Apr 202340
Jul 2023
37
Jul 202337
Aug 2023
30
Aug 202330
Oct 2023
36
Oct 202336
Dec 2023
34
Dec 202334
Dec 2024
33
Dec 202433
May 2025
36
May 202536
Nov 2025
34
Nov 202534

How Other Brands Compare

Balyasny Asset Management is ranked third for NPS among its competitors. Two Sigma Investments and Millennium come in first and second, with Citadel coming in at #4.

Balyasny Asset Management's Logo
Balyasny Asset Management
Citadel's Logo
Citadel
Two Sigma Investments' Logo
Two Sigma Investments
Millennium's Logo
Millennium
Global Ranking#-#701#-#-
NPS3529100100
Valuation Updated every 24 hours for public companies-$33.61M--

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Balyasny Asset Management NPS by Gender

Balyasny Asset Management's NPS was rated 0 by Male customers on Comparably.

Male

0

Balyasny Asset Management's NPS was rated by Male customers on Comparably.

40%
Promoters
20%
Passives
40%
Detractors

Female

N/A

Balyasny Asset Management's NPS is not yet rated by Female customers.

0%
Promoters
0%
Passives
0%
Detractors

Balyasny Asset Management NPS by Ethnicity

Balyasny Asset Management's NPS was rated 34 points by Other customers on Comparably.

-100
-50
0
50
100
Other
34
Other34

Balyasny Asset Management NPS by Age

Balyasny Asset Management's NPS was rated 67 points by customers ages 36-40 on Comparably.

0
20
40
60
80
100
Promoters
67%
Passives
33%
Detractors
0%
36-4067%33%0%

Balyasny Asset Management NPS vs. Competitors

Compared to its competitors, Balyasny Asset Management's NPS is rated right above Citadel, and is preceded by Millennium.

Balyasny Asset Management Customer Reviews

What do you value most about this brand?
Great company glad I use them

Balyasny Asset Management Customer Loyalty

66%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

66% of Balyasny Asset Management users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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66
66%
34
34%
Balyasny Asset Management Customer Loyalty

Balyasny Asset Management Customer Loyalty Score by Gender

Balyasny Asset Management's Customer Loyalty score was rated 64 by Male customers on Comparably.

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Male
64%
Yes
Female
N/A
Yes

Balyasny Asset Management Customer Loyalty Score by Ethnicity

Balyasny Asset Management's Customer Loyalty score was rated 70% by Other customers on Comparably.

% who answered "Yes"

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70
out of 100
Other

Balyasny Asset Management Customer Loyalty Score by Age

Balyasny Asset Management's Customer Loyalty score was rated 100% by customers ages 36-40 on Comparably.

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0
20%
40%
60%
80%
100%
36-40
100%
36-40100%

Balyasny Asset Management Customer Loyalty vs. Competitors

Compared to its competitors, Balyasny Asset Management's Customer Loyalty score is rated right above Two Sigma Investments, and is preceded by Citadel.

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Balyasny Asset Management's Logo
VS
Millennium's Logo
Point72 Logo
Citadel's Logo
Two Sigma Investments' Logo

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Balyasny Asset Management Product Quality

3.5/5

Balyasny Asset Management has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.

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Balyasny Asset Management Product Information

Balyasny Asset Management’s product quality score is a 3.5 out of 5 as rated by its users and customers.

Website
https://www.bamfunds.com/
Company Size
1,001-5,000 Employees

Industry

Banking and Financial Services

Quick Insights into Balyasny Asset Management Product Quality

Balyasny Asset Management's Product Quality score was rated highest by customers ages 36-40.

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Ranked Balyasny Asset Management Product Quality the Highest

36-40
5
Male
3.6
Other
3.5

Balyasny Asset Management Product Quality Score by Gender

Balyasny Asset Management's Product Quality score was rated 3.6 by Male customers on Comparably.

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Male

3.6/5

Female

N/A

Balyasny Asset Management Product Quality Score by Ethnicity

Balyasny Asset Management's Product Quality score was rated 3.5 stars by Other customers on Comparably.

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0
1
2
3
4
5
Other
3.5
Other3.5

Balyasny Asset Management Product Quality Score by Age

Balyasny Asset Management's Product Quality score was rated 5 stars by customers ages 36-40 on Comparably.

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0
1
2
3
4
5
36-40
5
36-405

Balyasny Asset Management Product Quality vs. Competitors

Compared to its competitors, Balyasny Asset Management's Product Quality score is rated right above Two Sigma Investments, and is preceded by Citadel.

COMPANYProduct Quality Score
Millennium4/5
Point723.7/5
Citadel3.6/5
Balyasny Asset Management3.5/5
Two Sigma InvestmentsN/A

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Point72 Logo
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Balyasny Asset Management Pricing

Balyasny Asset Management ROI & Value For Money

3.3/5

Balyasny Asset Management has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

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Quick Insights into Balyasny Asset Management ROI

Balyasny Asset Management's ROI score was rated highest by customers ages 36-40.

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Ranked Balyasny Asset Management ROI the Highest

36-40
4.8
Other
3.5
Male
3.1

Balyasny Asset Management ROI Score by Gender

Balyasny Asset Management's ROI score was rated 3.1 by Male customers on Comparably.

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Male

3.1/5

Female

N/A

Balyasny Asset Management ROI Score by Ethnicity

Balyasny Asset Management's ROI score was rated 3.5 stars by Other customers on Comparably.

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0
1
2
3
4
5
Other
3.5
Other3.5

Balyasny Asset Management ROI Score by Age

Balyasny Asset Management's ROI score was rated 4.8 stars by customers ages 36-40 on Comparably.

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0
1
2
3
4
5
36-40
4.8
36-404.8

Balyasny Asset Management Pricing vs. Competitors

Compared to its competitors, Balyasny Asset Management's ROI score is rated right above Millennium, and is preceded by Point72.

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Point72 Logo
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Balyasny Asset Management Customer Satisfaction (CSAT)

Balyasny Asset Management Customer Satisfaction (CSAT) Score

84 / 100

Balyasny Asset Management has an overall Customer Satisfaction score of 84 rated by its users and customers.

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Very Satisfied58%
Satisfied26%
Neither Satisfied nor Dissatisfied0%
Dissatisfied11%
Very Dissatisfied5%
Very Satisfied
58%
Satisfied
26%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
11%
Very Dissatisfied
5%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Balyasny Asset Management Customer Satisfaction

Balyasny Asset Management's Customer Satisfaction score was rated highest by customers ages 36-40.

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Ranked Balyasny Asset Management Customer Satisfaction the Highest

36-40
100%
Male
80%
Other
67%

Balyasny Asset Management Customer Satisfaction Score by Gender

Balyasny Asset Management's Customer Satisfaction score was rated 80 by Male customers on Comparably.

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80 / 100
Male
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%

Balyasny Asset Management Customer Satisfaction Score by Ethnicity

CSAT according to Other

Balyasny Asset Management's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.

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67 / 100
Very Satisfied67%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied33%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%

Balyasny Asset Management Customer Satisfaction Score by Age

Balyasny Asset Management's Customer Satisfaction score was rated 100 points by customers ages 36-40 on Comparably.

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0
20
40
60
80
100
36-40 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
36-40100%

Balyasny Asset Management Customer Satisfaction vs. Competitors

Compared to its competitors, Balyasny Asset Management's Customer Satisfaction score is rated right above Point72, and is preceded by Millennium.

COMPANYCustomer Satisfaction (CSAT) Score
Millennium100%
Balyasny Asset Management84%
Point7274%
Citadel70%
Two Sigma Investments0%

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Balyasny Asset Management Customer Service

3.2/5

Balyasny Asset Management has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.

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About Balyasny Asset Management's Customer Service

Address

444 West Lake Street, 50th Floor, Chicago, IL 60606


Website

https://www.bamfunds.com/


Phone Number

3124992999

Quick Insights into Balyasny Asset Management Customer Service

Balyasny Asset Management's Customer Service score was rated highest by customers ages 36-40.

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Ranked Balyasny Asset Management Customer Service the Highest

36-40
4.8
Other
3.5
Male
3.1

Balyasny Asset Management Customer Service Score by Gender

Balyasny Asset Management's Customer Service score was rated 3.1 by Male customers on Comparably.

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Male

3.1/5

Female

N/A

Balyasny Asset Management Customer Service Score by Ethnicity

Balyasny Asset Management's Customer Service score was rated 3.5 stars by Other customers on Comparably.

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0
20
40
60
80
100
Other
3.5
Other3.5

Balyasny Asset Management Customer Service Score by Age

Balyasny Asset Management's Customer Service score was rated 4.8 stars by customers ages 36-40 on Comparably.

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0
20
40
60
80
100
36-40
4.8
36-404.8

Balyasny Asset Management Customer Service vs. Competitors

Compared to its competitors, Balyasny Asset Management's Customer Service score is rated right above Millennium, and is preceded by Point72.

COMPANYCustomer Service Score
Citadel4/5
Point723.9/5
Balyasny Asset Management3.2/5
Millennium3/5
Two Sigma InvestmentsN/A

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Point72 Logo
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Balyasny Asset Management as an Employer

4.3/5

Balyasny Asset Management has a 4.3/5 stars for its overall company culture rated by their employees

  Balyasny Asset Management CEO
top
5%
CEO of Balyasny Asset Management

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Balyasny Asset Management scored a 35 for Net Promoter Score and a 29 for Employee Net Promoter Score. NPS gauges how likely a customer of Balyasny Asset Management would recommend the brand to a friend. ENPS measures how likely Balyasny Asset Management employees would recommend working at Balyasny Asset Management to a friend.

Net Promoter Score

35
NPS Score
58%Promoters
19%Passive
23%Detractors

Employee Net Promoter Score

29
eNPS Score
54%Promoters
21%Passive
25%Detractors

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