100
NPS
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Beasley Broadcast Group
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About Beasley Broadcast Group's Brand
Beasley Broadcast Group, Inc. has proudly served listeners and advertisers in large and small communities across America since 1961. Among its major competitors, Beasley Broadcast Group is ranked in 1st place for NPS while iHeartRadio is 2nd, and iHeartMedia is 3rd.Their current market cap is $13.71M
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
Beasley Broadcast Group Ranking
- #1 / 4 of its competitors
Beasley Broadcast Group NPS
Beasley Broadcast Group's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Beasley Broadcast Group's customers would recommend using the product based on a scale of -100 to 100.
Beasley Broadcast Group Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Beasley Broadcast Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 100 | Oct 2021 | 100 |
Mar 2025 100 | Mar 2025 | 100 |
How Other Brands Compare
Beasley Broadcast Group is ranked first for NPS among its competitors. iHeartRadio and iHeartMedia come in second and third, with 8tracks coming in at #4. Among those competitors, it is the most valued company behind iHeartMedia.
Beasley Broadcast Group |  iHeartMedia |  iHeartRadio |  8tracks | |
| Global Ranking | #- | #308 | #- | #- |
| NPS | 100 | 15 | 22 | - |
| Valuation Updated every 24 hours for public companies | $13.71M | $2.01B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Beasley Broadcast Group NPS vs. Competitors
Compared to its competitors, Beasley Broadcast Group's NPS is rated right above iHeartRadio.
| COMPANY | NPS Score | |
|---|---|---|
| Beasley Broadcast Group | 100 |
| iHeartRadio | 22 |
| iHeartMedia | 15 |
| 8tracks | N/A |
Beasley Broadcast Group Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Beasley Broadcast Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Beasley Broadcast Group Customer Loyalty vs. Competitors
Compared to its competitors, Beasley Broadcast Group's Customer Loyalty score is rated right above iHeartRadio.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Beasley Broadcast Group | 100% |
| iHeartRadio | 80% |
| iHeartMedia | 64% |
| 8tracks | N/A |
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Beasley Broadcast Group Product Quality
4.5/5
Beasley Broadcast Group has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Beasley Broadcast Group Product Information
Beasley Broadcast Group’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://bbgi.com
- Company Size
- 501-1,000 Employees
Industry
Tech
AdTech
Business Services
Content
Media
Sports & Entertainment
Beasley Broadcast Group Product Quality vs. Competitors
Compared to its competitors, Beasley Broadcast Group's Product Quality score is rated right above iHeartRadio.
| COMPANY | Product Quality Score | |
|---|---|---|
| Beasley Broadcast Group | 4.5/5 |
| iHeartRadio | 3.9/5 |
| iHeartMedia | 3.5/5 |
| 8tracks | N/A |
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Beasley Broadcast Group Pricing
Beasley Broadcast Group ROI & Value For Money
4.5/5
Beasley Broadcast Group has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Beasley Broadcast Group Pricing vs. Competitors
Compared to its competitors, Beasley Broadcast Group's ROI score is rated right above iHeartRadio.
| COMPANY | Pricing Score | |
|---|---|---|
| Beasley Broadcast Group | 4.5/5 |
| iHeartRadio | 3.9/5 |
| iHeartMedia | 3.5/5 |
| 8tracks | N/A |
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Beasley Broadcast Group Customer Satisfaction (CSAT)
Beasley Broadcast Group Customer Satisfaction (CSAT) Score
100 / 100
Beasley Broadcast Group has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Beasley Broadcast Group Customer Satisfaction vs. Competitors
Compared to its competitors, Beasley Broadcast Group's Customer Satisfaction score is rated right above iHeartRadio.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Beasley Broadcast Group | 100% |
| iHeartRadio | 79% |
| iHeartMedia | 53% |
| 8tracks | 0% |
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Beasley Broadcast Group Customer Service
5/5
Beasley Broadcast Group has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Beasley Broadcast Group's Customer Service
Address
3033 Riviera Drive, Suite 200 Naples,, Florida 34103, Naples, FL
Website
http://bbgi.com
Phone Number
(239) 263-5000
Beasley Broadcast Group Customer Service vs. Competitors
Compared to its competitors, Beasley Broadcast Group's Customer Service score is rated right above iHeartRadio.
| COMPANY | Customer Service Score | |
|---|---|---|
| Beasley Broadcast Group | 5/5 |
| iHeartRadio | 3.7/5 |
| iHeartMedia | 3.6/5 |
| 8tracks | N/A |
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Beasley Broadcast Group as an Employer
2.6/5
Beasley Broadcast Group has a 2.6/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of Beasley Broadcast Group
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Beasley Broadcast Group scored a 100 for Net Promoter Score and a -51 for Employee Net Promoter Score. NPS gauges how likely a customer of Beasley Broadcast Group would recommend the brand to a friend. ENPS measures how likely Beasley Broadcast Group employees would recommend working at Beasley Broadcast Group to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-51
eNPS Score
| 12% | Promoters |
|---|---|
| 25% | Passive |
| 63% | Detractors |
