15
NPS
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Ranked
#37
Media and Entertainment Brands
Brand Page
iHeartMedia
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iHeartMedia is ranked #37 in Media and Entertainment Brands
iHeartMedia is ranked #37 in Media and Entertainment Brands
About iHeartMedia's Brand
iHeartMedia is a mass media company providing a spectrum of multi-platform advertising and marketing opportunities. iHeartMedia’s brand is ranked #308 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of iHeartMedia. When compared to other organizations within the Media and Entertainment industry, iHeartMedia is ranked #37. Among its major competitors, iHeartMedia is ranked in 2nd place for NPS while Radio One is 1st, and News Corp is 3rd.Their current market cap is $2.01B
Brand at a Glance
64%
Customer Loyalty
3.5/5
Product Quality
3.5/5
Pricing
3.6/5
Customer Service
iHeartMedia CMO
Gayle Troberman
Ms. Gayle Troberman has been Chief Marketing Officer and Executive Vice President of iHeartMedia, Inc. since October 2014. A highly respected marketing industry veteran, Ms. Troberman joined iHeartMedia from IPG Mediabrands, where she served as Chief Marketing and Ideas Officer at IPG Mediabrands S.A. Prior to this position, she spent 16 years at Microsoft as Chief Creative Officer where she was responsible for its portfolio of brands and global advertising campaign across consumer and b to b products including Windows, Office, Bing and XBOX. She was also an early internet innovator, creating the industry's first branded entertainment division at MSN, where she developed many of first online video series and pioneered the premise that with the Internet, brands, agencies and media companies could collaborate in entirely new ways, breaking down the barriers between marketers, creators, engineers and consumers. Ms. Troberman joined Microsoft from Manning Selvage and Lee, where she served as Vice President, Consumer Marketing and focused on applying consumer public relations principles to a broad range of technology brands and products before they developed paid media and advertising strategies. She has experience in content marketing and consumer advertising. She has been a Director of Crowdtap, Inc. since April 14, 2015.
iHeartMedia Ranking
- #37 in Media and Entertainment
- #1 / 4 of its competitors
iHeartMedia NPS
iHeartMedia's Net Promoter Score (NPS) is a 15 with 51% Promoters, 13% Passives, and 36% Detractors. Net Promoter Score tracks whether iHeartMedia's customers would recommend using the product based on a scale of -100 to 100.
iHeartMedia Overall NPS
| 51% | Promoters |
|---|---|
| 13% | Passives |
| 36% | Detractors |
iHeartMedia NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 23 | Oct 2023 | 23 |
Nov 2023 23 | Nov 2023 | 23 |
Dec 2023 24 | Dec 2023 | 24 |
Jan 2024 26 | Jan 2024 | 26 |
Feb 2024 21 | Feb 2024 | 21 |
Apr 2024 21 | Apr 2024 | 21 |
Jul 2024 19 | Jul 2024 | 19 |
Aug 2024 16 | Aug 2024 | 16 |
Sep 2024 15 | Sep 2024 | 15 |
Mar 2025 15 | Mar 2025 | 15 |
Jun 2025 16 | Jun 2025 | 16 |
Oct 2025 14 | Oct 2025 | 14 |
How Other Brands Compare
iHeartMedia is ranked first for NPS among its competitors. News Corp and SiriusXM come in second and third, with Salem Media Group coming in at #4. Among those competitors, it is the third most valued company behind SiriusXM.
iHeartMedia |  SiriusXM |  News Corp |  Salem Media Group | |
| Global Ranking | #308 | #- | #- | #- |
| NPS | 15 | -41 | 6 | -41 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $2.01B | $25.96B | $14.98B | $62.60M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
iHeartMedia NPS by Gender
Female customers rated iHeartMedia's NPS 5 points higher than Male customers.
Male
19
iHeartMedia's NPS was rated 19 by Male customers on Comparably.
55%
Promoters
9%
Passives
36%
Detractors
Female
24
iHeartMedia's NPS was rated 24 by Female customers on Comparably.
53%
Promoters
18%
Passives
29%
Detractors
iHeartMedia NPS by Ethnicity
iHeartMedia's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
Hispanic or Latino 83 | Hispanic or Latino | 83 |
African American/Black 40 | African American/Black | 40 |
iHeartMedia NPS by Age
iHeartMedia's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
iHeartMedia NPS by Usage
iHeartMedia's NPS was rated the highest by customers who have used iHeartMedia's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 50 | Less than 1 Year | 50 |
1 to 2 Years 17 | 1 to 2 Years | 17 |
2 to 5 Years 80 | 2 to 5 Years | 80 |
5 to 10 Years 20 | 5 to 10 Years | 20 |
Over 10 Years -25 | Over 10 Years | -25 |
iHeartMedia NPS vs. Competitors
Compared to its competitors, iHeartMedia's NPS is rated right above News Corp, and is preceded by Radio One.
| COMPANY | NPS Score | |
|---|---|---|
 | Radio One | 21 |
| iHeartMedia | 15 |
| News Corp | 6 |
 | Entercom | 0 |
 | LatinWorks | N/A |
| SiriusXM | -41 |
| Salem Media Group | -41 |
iHeartMedia NPS vs Companies in Media and Entertainment
In the Media and Entertainment industry, iHeartMedia's NPS is rated right below Instagram.
| COMPANY | NPS Score | |
|---|---|---|
 | Nintendo | 55 |
 | Spotify | 49 |
 | Apple | 48 |
 | Netflix | 43 |
 | The Walt Disney Company | 38 |
 | ROBLOX | 38 |
 | Rockstar Games | 38 |
 | 21 | |
| iHeartMedia | 15 |
iHeartMedia Customer Reviews
Out of the 3 iHeartMedia customer reviews 2 were positive and 1 was constructive. iHeartMedia customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
iHeartMedia Customer Loyalty
64%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
64% of iHeartMedia users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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iHeartMedia Customer Loyalty Score by Gender
Female customers rated iHeartMedia's Customer Loyalty score 17% higher than Male customers.
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Male
67%
Yes
Female
84%
Yes
iHeartMedia Customer Loyalty Score by Ethnicity
iHeartMedia's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of iHeartMedia.
72
out of 100
Caucasian
85
out of 100
Hispanic or Latino
82
out of 100
African American/Black
iHeartMedia Customer Loyalty Score by Age
iHeartMedia's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 78% | 26-30 | 78% |
31-35 78% | 31-35 | 78% |
41-45 70% | 41-45 | 70% |
51-55 78% | 51-55 | 78% |
66+ 64% | 66+ | 64% |
iHeartMedia Customer Loyalty Score by Usage
iHeartMedia's Customer Loyalty score was rated the highest by customers who have used iHeartMedia's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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iHeartMedia Customer Loyalty Score by Industry
iHeartMedia's Customer Loyalty score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Tech industry customers.
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iHeartMedia Customer Loyalty vs. Competitors
Compared to its competitors, iHeartMedia's Customer Loyalty score is rated right above Entercom, and is preceded by News Corp.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Radio One | 77% |
| SiriusXM | 75% |
| News Corp | 74% |
| iHeartMedia | 64% |
| Entercom | 55% |
| Salem Media Group | 54% |
| LatinWorks | N/A |
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Customer Loyalty for Other Media and Entertainment Brands
In the Media and Entertainment industry, iHeartMedia's Customer Loyalty score is rated right below The Walt Disney Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ROBLOX | 89% |
| Nintendo | 89% |
| Netflix | 87% |
| Spotify | 87% |
| Apple | 86% |
| 84% | |
| Rockstar Games | 84% |
| The Walt Disney Company | 83% |
| iHeartMedia | 64% |
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iHeartMedia Product Quality
3.5/5
iHeartMedia has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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iHeartMedia Product Information
iHeartMedia’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated iHeartMedia's product the highest. Reviewers from the Tech industry rated iHeartMedia the lowest at 3.7.
- Website
- http://iheartmedia.com
- Company Size
- 10,000+ Employees
Industry
Business Services
Content
Media
Mobile App
Sports & Entertainment
Quick Insights into iHeartMedia Product Quality
iHeartMedia's Product Quality score was rated highest by Hispanic or Latino customers, and rated lowest by customers who have used iHeartMedia's products/services for Over 10 Years.
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Ranked iHeartMedia Product Quality the Highest
Ranked iHeartMedia Product Quality the Lowest
iHeartMedia Product Quality Score by Gender
iHeartMedia's Product Quality score was rated 3.8 by both Female and Male customers on Comparably.
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Male
3.8/5
Female
3.8/5
iHeartMedia Product Quality Score by Ethnicity
iHeartMedia's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Hispanic or Latino 4.8 | Hispanic or Latino | 4.8 |
African American/Black 3.7 | African American/Black | 3.7 |
iHeartMedia Product Quality Score by Age
iHeartMedia's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
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| Summary | Age | Score |
|---|---|---|
26-30 3.9 | 26-30 | 3.9 |
31-35 4.1 | 31-35 | 4.1 |
41-45 3.5 | 41-45 | 3.5 |
51-55 3.6 | 51-55 | 3.6 |
66+ 3.9 | 66+ | 3.9 |
iHeartMedia Product Quality Score by Usage
iHeartMedia's Product Quality score was rated the highest by customers who have used iHeartMedia's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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iHeartMedia Product Quality Score by Industry
iHeartMedia's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Tech industry customers.
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iHeartMedia Product Quality vs. Competitors
Compared to its competitors, iHeartMedia's Product Quality score is rated right above Radio One, and is preceded by Entercom.
| COMPANY | Product Quality Score | |
|---|---|---|
| Entercom | 3.7/5 |
| iHeartMedia | 3.5/5 |
| Radio One | 3.3/5 |
| News Corp | 3.1/5 |
| SiriusXM | 3.1/5 |
| Salem Media Group | 3/5 |
| LatinWorks | N/A |
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Product Quality for Other Media and Entertainment Brands
In the Media and Entertainment industry, iHeartMedia's Product Quality score is rated right below Instagram.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nintendo | 4.4/5 |
| Apple | 4.3/5 |
| Netflix | 4.2/5 |
| Spotify | 4.2/5 |
| The Walt Disney Company | 4.1/5 |
| Rockstar Games | 4.1/5 |
| ROBLOX | 4/5 |
| 3.7/5 | |
| iHeartMedia | 3.5/5 |
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iHeartMedia Pricing
iHeartMedia ROI & Value For Money
3.5/5
iHeartMedia has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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iHeartMedia Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Marketing, Advertising and Research industry. The users from the Tech industry think that they had the lowest ROI from iHeartMedia.
Quick Insights into iHeartMedia ROI
iHeartMedia's ROI score was rated highest by Hispanic or Latino customers, and rated lowest by customers who have used iHeartMedia's products/services for Over 10 Years.
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Ranked iHeartMedia ROI the Highest
Ranked iHeartMedia ROI the Lowest
iHeartMedia ROI Score by Gender
Female customers rated iHeartMedia's ROI score 0.1 stars higher than Male customers.
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Male
3.5/5
Female
3.6/5
iHeartMedia ROI Score by Ethnicity
iHeartMedia's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Hispanic or Latino 4.5 | Hispanic or Latino | 4.5 |
African American/Black 3.4 | African American/Black | 3.4 |
iHeartMedia ROI Score by Age
iHeartMedia's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
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0
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2
3
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| Summary | Age | Score |
|---|---|---|
26-30 3.9 | 26-30 | 3.9 |
31-35 3.9 | 31-35 | 3.9 |
41-45 3.1 | 41-45 | 3.1 |
51-55 3.5 | 51-55 | 3.5 |
66+ 3.6 | 66+ | 3.6 |
iHeartMedia ROI Score by Usage
iHeartMedia's ROI score was rated the highest by customers who have used iHeartMedia's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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iHeartMedia ROI Score by Industry
iHeartMedia's ROI score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Tech industry customers.
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iHeartMedia Pricing vs. Competitors
Compared to its competitors, iHeartMedia's ROI score is rated right above Radio One, and is preceded by Entercom.
| COMPANY | Pricing Score | |
|---|---|---|
| Entercom | 3.7/5 |
| iHeartMedia | 3.5/5 |
| Radio One | 3.4/5 |
| News Corp | 3.4/5 |
| Salem Media Group | 2.9/5 |
| SiriusXM | 2.3/5 |
| LatinWorks | N/A |
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ROI for Other Media and Entertainment Brands
In the Media and Entertainment industry, iHeartMedia's ROI score is rated right above Instagram, and is preceded by The Walt Disney Company.
| COMPANY | Pricing Score | |
|---|---|---|
| Spotify | 4/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Apple | 4/5 |
| Rockstar Games | 3.8/5 |
| ROBLOX | 3.8/5 |
| The Walt Disney Company | 3.7/5 |
| iHeartMedia | 3.5/5 |
| 3.5/5 |
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iHeartMedia Customer Satisfaction (CSAT)
iHeartMedia Customer Satisfaction (CSAT) Score
53 / 100
iHeartMedia has an overall Customer Satisfaction score of 53 rated by its users and customers.
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Very Satisfied
36%
Satisfied
17%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
8%
Very Dissatisfied
24%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into iHeartMedia Customer Satisfaction
iHeartMedia's Customer Satisfaction score was rated highest by customers who have used iHeartMedia's products/services for 2 to 5 Years, and rated lowest by customers ages 41-45.
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Ranked iHeartMedia Customer Satisfaction the Highest
Ranked iHeartMedia Customer Satisfaction the Lowest
iHeartMedia Customer Satisfaction Score by Gender
Female customers rated iHeartMedia's Customer Satisfaction score 1 points higher than Male customers.
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64 / 100
MaleVery Satisfied | 27% | |
|---|---|---|
Satisfied | 37% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 0% | |
Very Dissatisfied | 27% |
65 / 100
FemaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 15% | |
Neither Satisfied nor Dissatisfied | 7% | |
Dissatisfied | 7% | |
Very Dissatisfied | 21% |
iHeartMedia Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
iHeartMedia's Customer Satisfaction (CSAT) score was rated 58% according to Caucasian users and customers.
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58 / 100
Very Satisfied
25%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
8%
Very Dissatisfied
17%
CSAT according to Hispanic or Latino
iHeartMedia's Customer Satisfaction (CSAT) score was rated 83% according to Hispanic or Latino users and customers.
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83 / 100
Very Satisfied
83%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
17%
CSAT according to African American/Black
iHeartMedia's Customer Satisfaction (CSAT) score was rated 60% according to African American/Black users and customers.
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60 / 100
Very Satisfied
20%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
40%
iHeartMedia Customer Satisfaction Score by Age
iHeartMedia's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
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| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 100% | |||||||||||||||
| 31-35 | 67% | |||||||||||||||
| 41-45 | 33% | |||||||||||||||
| 51-55 | 75% | |||||||||||||||
| 66+ | 60% |
iHeartMedia Customer Satisfaction Score by Usage
iHeartMedia's Customer Satisfaction score was rated the highest by customers who have used iHeartMedia's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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iHeartMedia Customer Satisfaction Score by Industry
iHeartMedia's Customer Satisfaction score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Tech industry customers.
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}iHeartMedia Customer Satisfaction vs. Competitors
Compared to its competitors, iHeartMedia's Customer Satisfaction score is rated right above SiriusXM, and is preceded by News Corp.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Entercom | 100% |
| Radio One | 57% |
| News Corp | 55% |
| iHeartMedia | 53% |
| SiriusXM | 35% |
| Salem Media Group | 25% |
| LatinWorks | 0% |
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Customer Satisfaction for Other Media and Entertainment Brands
In the Media and Entertainment industry, iHeartMedia's Customer Satisfaction score is rated right below Instagram.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nintendo | 88% |
| Netflix | 85% |
| Apple | 85% |
| Spotify | 85% |
| The Walt Disney Company | 77% |
| Rockstar Games | 76% |
| ROBLOX | 73% |
| 61% | |
| iHeartMedia | 53% |
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iHeartMedia Customer Service
3.6/5
iHeartMedia has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About iHeartMedia's Customer Service
Address
200 East Basse Road, San Antonio, TX 78209
Website
http://iheartmedia.com
Phone Number
(918) 664-3066
Quick Insights into iHeartMedia Customer Service
iHeartMedia's Customer Service score was rated highest by Hispanic or Latino customers, and rated lowest by customers who have used iHeartMedia's products/services for Over 10 Years.
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Ranked iHeartMedia Customer Service the Highest
Ranked iHeartMedia Customer Service the Lowest
iHeartMedia Customer Service Score by Gender
Female customers rated iHeartMedia's Customer Service score 0.1 stars higher than Male customers.
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Male
3.5/5
Female
3.6/5
iHeartMedia Customer Service Score by Ethnicity
iHeartMedia's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Hispanic or Latino 4.5 | Hispanic or Latino | 4.5 |
African American/Black 3.5 | African American/Black | 3.5 |
iHeartMedia Customer Service Score by Age
iHeartMedia's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
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| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.9 | 26-30 | 3.9 |
31-35 3.9 | 31-35 | 3.9 |
41-45 3.1 | 41-45 | 3.1 |
51-55 3.6 | 51-55 | 3.6 |
66+ 3.4 | 66+ | 3.4 |
iHeartMedia Customer Service Score by Usage
iHeartMedia's Customer Service score was rated the highest by customers who have used iHeartMedia's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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iHeartMedia Customer Service Score by Industry
iHeartMedia's Customer Service score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Tech industry customers.
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iHeartMedia Customer Service vs. Competitors
Compared to its competitors, iHeartMedia's Customer Service score is rated right above Entercom.
| COMPANY | Customer Service Score | |
|---|---|---|
| iHeartMedia | 3.6/5 |
| Entercom | 3.5/5 |
| News Corp | 3.3/5 |
| Salem Media Group | 3.3/5 |
| Radio One | 3.3/5 |
| SiriusXM | 2.4/5 |
| LatinWorks | N/A |
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Customer Service for Other Media and Entertainment Brands
In the Media and Entertainment industry, iHeartMedia's Customer Service score is rated right above Instagram, and is preceded by ROBLOX.
| COMPANY | Customer Service Score | |
|---|---|---|
| Apple | 4.2/5 |
| The Walt Disney Company | 4.1/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Spotify | 4/5 |
| Rockstar Games | 3.7/5 |
| ROBLOX | 3.6/5 |
| iHeartMedia | 3.6/5 |
| 3.3/5 |
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iHeartMedia as an Employer
2.2/5
iHeartMedia has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
iHeartMedia scored a 15 for Net Promoter Score and a -43 for Employee Net Promoter Score. NPS gauges how likely a customer of iHeartMedia would recommend the brand to a friend. ENPS measures how likely iHeartMedia employees would recommend working at iHeartMedia to a friend.
Net Promoter Score
15
NPS Score
| 51% | Promoters |
|---|---|
| 13% | Passive |
| 36% | Detractors |
Employee Net Promoter Score
-43
eNPS Score
| 24% | Promoters |
|---|---|
| 9% | Passive |
| 67% | Detractors |
Global Ranking Snapshot
iHeartMedia is ranked #308 in the Global Top 100 Brands. It ranks just behind VSP Vision Care and just ahead of Torrid.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
306 |  | Sun Life |  | Kevin D. Strain | Banking and Financial Services |
307 |  | VSP Vision Care |  | Michael Guyette | Health and Wellness |
308 | | iHeartMedia | | Robert Pittman | Media and Entertainment |
309 |  | Torrid |  | Liz Munoz | Fashion and Beauty |
310 |  | Jet.com |  | Marc Lore | Retail |
311 |  | Northwestern Mutual |  | John Schlifske | Banking and Financial Services |
312 |  | Electrolux |  | Jonas Samuelson | Consumer Goods |
Media and Entertainment Ranking Snapshot
iHeartMedia is ranked #37 in the Media and Entertainment Industry. It ranks just behind Discord and just ahead of Univision.
| RANK | COMPANY | Location | |
|---|---|---|---|
35 |  | QVC | West Chester, PA |
36 |  | Discord | San Francisco, CA |
37 | | iHeartMedia | San Antonio, TX |
38 |  | Univision | |
39 |  | Omnicom Media Group | New York City, NY |
40 |  | Blizzard Entertainment | Irvine, CA |
41 |  | Unity Technologies | San Francisco, CA |
