

Omnicom Media Group is a key business within Omnicom Group Inc., one of the world’s leading marketing services holding companies Omnicom Media Group’s brand is ranked #346 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Omnicom Media Group. When compared to other organizations within the Media and Entertainment industry, Omnicom Media Group is ranked #39. Among its major competitors, Omnicom Media Group is ranked in 2nd place for NPS while Havas Worldwide is 1st, and Kinetic is 3rd.Their current valuation is $19.01B

Jennifer Razor serves as the Chief Marketing Officer, Worldwide of Omnicom Media Group. Jennifer started at Omnicom Media Group in March of 2016. Jennifer currently resides in the Greater New York City Area.
Omnicom Media Group's Net Promoter Score (NPS) is a 20 with 52% Promoters, 16% Passives, and 32% Detractors. Net Promoter Score tracks whether Omnicom Media Group's customers would recommend using the product based on a scale of -100 to 100.
| 52% | Promoters |
|---|---|
| 16% | Passives |
| 32% | Detractors |
| Summary | Date | Score |
|---|---|---|
Nov 2023 19 | Nov 2023 | 19 |
Dec 2023 18 | Dec 2023 | 18 |
Jan 2024 21 | Jan 2024 | 21 |
Feb 2024 22 | Feb 2024 | 22 |
Mar 2024 24 | Mar 2024 | 24 |
Jun 2024 24 | Jun 2024 | 24 |
Jul 2024 22 | Jul 2024 | 22 |
Aug 2024 23 | Aug 2024 | 23 |
Sep 2024 21 | Sep 2024 | 21 |
Jan 2025 19 | Jan 2025 | 19 |
Mar 2025 19 | Mar 2025 | 19 |
Apr 2025 19 | Apr 2025 | 19 |
Omnicom Media Group is ranked second for NPS among its competitors. Havas Worldwide and Kinetic come in first and third. Among those competitors, it is the second most valued company.
![]() Omnicom Media Group | ![]() Havas Worldwide | ![]() Kinetic | |
| Global Ranking | #346 | #- | #- |
| NPS | 20 | 73 | -75 |
| Valuation Updated every 24 hours for public companies | $19.01B | - | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Omnicom Media Group's NPS 6 points higher than Female customers.
Omnicom Media Group's NPS was rated 28 by Male customers on Comparably.
Omnicom Media Group's NPS was rated 22 by Female customers on Comparably.
Omnicom Media Group's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 40 | Caucasian | 40 |
African American/Black 100 | African American/Black | 100 |
Asian or Pacific Islander -20 | Asian or Pacific Islander | -20 |
Other 0 | Other | 0 |
Omnicom Media Group's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Omnicom Media Group's NPS was rated the highest by customers who have used Omnicom Media Group's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -11 | Less than 1 Year | -11 |
1 to 2 Years 100 | 1 to 2 Years | 100 |
2 to 5 Years 34 | 2 to 5 Years | 34 |
Compared to its competitors, Omnicom Media Group's NPS is rated right above Kinetic, and is preceded by Havas Worldwide.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Havas Worldwide | 73 |
![]() | Omnicom Media Group | 20 |
![]() | Kinetic | -75 |
In the Media and Entertainment industry, Omnicom Media Group's NPS is rated right below Instagram.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Nintendo | 55 |
![]() | Spotify | 49 |
![]() | Apple | 48 |
![]() | Netflix | 43 |
![]() | The Walt Disney Company | 38 |
![]() | ROBLOX | 38 |
![]() | Rockstar Games | 38 |
![]() | 21 | |
![]() | Omnicom Media Group | 20 |
Out of the 2 Omnicom Media Group customer reviews 1 was positive and 1 was constructive. Omnicom Media Group customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
81% of Omnicom Media Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Male customers rated Omnicom Media Group's Customer Loyalty score 22% higher than Female customers.
Omnicom Media Group's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Omnicom Media Group's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
18-25 85% | 18-25 | 85% |
26-30 64% | 26-30 | 64% |
31-35 100% | 31-35 | 100% |
36-40 100% | 36-40 | 100% |
41-45 70% | 41-45 | 70% |
Omnicom Media Group's Customer Loyalty score was rated the highest by customers who have used Omnicom Media Group's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Omnicom Media Group's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
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Compared to its competitors, Omnicom Media Group's Customer Loyalty score is rated right above Havas Worldwide.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Omnicom Media Group | 81% |
![]() | Havas Worldwide | 73% |
![]() | Kinetic | 60% |
In the Media and Entertainment industry, Omnicom Media Group's Customer Loyalty score is rated right below The Walt Disney Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | ROBLOX | 89% |
![]() | Nintendo | 89% |
![]() | Netflix | 87% |
![]() | Spotify | 87% |
![]() | Apple | 86% |
![]() | 84% | |
![]() | Rockstar Games | 84% |
![]() | The Walt Disney Company | 83% |
![]() | Omnicom Media Group | 81% |
Omnicom Media Group has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Omnicom Media Group’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Omnicom Media Group's product the highest. Reviewers from the Tech industry rated Omnicom Media Group the lowest at 3.9.
Omnicom Media Group's Product Quality score was rated highest by customers who have used Omnicom Media Group's products/services for 1 to 2 Years, and rated lowest by customers who have used Omnicom Media Group's products/services for 2 to 5 Years.
Male customers rated Omnicom Media Group's Product Quality score 0.4 stars higher than Female customers.
Omnicom Media Group's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
African American/Black 5 | African American/Black | 5 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 4.1 | Other | 4.1 |
Omnicom Media Group's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
18-25 4.5 | 18-25 | 4.5 |
26-30 3.6 | 26-30 | 3.6 |
31-35 5 | 31-35 | 5 |
36-40 4.6 | 36-40 | 4.6 |
41-45 3.8 | 41-45 | 3.8 |
Omnicom Media Group's Product Quality score was rated the highest by customers who have used Omnicom Media Group's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Omnicom Media Group's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Omnicom Media Group's Product Quality score is rated right above Kinetic, and is preceded by Havas Worldwide.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Havas Worldwide | 4.1/5 |
![]() | Omnicom Media Group | 4/5 |
![]() | Kinetic | 3.2/5 |
In the Media and Entertainment industry, Omnicom Media Group's Product Quality score is rated right above ROBLOX, and is preceded by Rockstar Games.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Nintendo | 4.4/5 |
![]() | Apple | 4.3/5 |
![]() | Netflix | 4.2/5 |
![]() | Spotify | 4.2/5 |
![]() | The Walt Disney Company | 4.1/5 |
![]() | Rockstar Games | 4.1/5 |
![]() | Omnicom Media Group | 4/5 |
![]() | ROBLOX | 4/5 |
![]() | 3.7/5 |
Omnicom Media Group has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Tech industry think that they had the lowest ROI from Omnicom Media Group.
Omnicom Media Group's ROI score was rated highest by customers ages 36-40, and rated lowest by customers ages 26-30.
Male customers rated Omnicom Media Group's ROI score 0.2 stars higher than Female customers.
Omnicom Media Group's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
African American/Black 4.8 | African American/Black | 4.8 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 4 | Other | 4 |
Omnicom Media Group's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.5 | 26-30 | 3.5 |
31-35 4.8 | 31-35 | 4.8 |
36-40 5 | 36-40 | 5 |
41-45 4.3 | 41-45 | 4.3 |
Omnicom Media Group's ROI score was rated the highest by customers who have used Omnicom Media Group's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Omnicom Media Group's ROI score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Omnicom Media Group's ROI score is rated right above Kinetic, and is preceded by Havas Worldwide.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Havas Worldwide | 4.4/5 |
![]() | Omnicom Media Group | 3.7/5 |
![]() | Kinetic | 3/5 |
In the Media and Entertainment industry, Omnicom Media Group's ROI score is rated right above The Walt Disney Company, and is preceded by ROBLOX.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Spotify | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Netflix | 4/5 |
![]() | Apple | 4/5 |
![]() | Rockstar Games | 3.8/5 |
![]() | ROBLOX | 3.8/5 |
![]() | Omnicom Media Group | 3.7/5 |
![]() | The Walt Disney Company | 3.7/5 |
![]() | 3.5/5 |
Omnicom Media Group has an overall Customer Satisfaction score of 74 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Omnicom Media Group's Customer Satisfaction score was rated highest by customers who have used Omnicom Media Group's products/services for 1 to 2 Years, and rated lowest by customers ages 26-30.
Male customers rated Omnicom Media Group's Customer Satisfaction score 24 points higher than Female customers.
Very Satisfied | 55% | |
|---|---|---|
Satisfied | 36% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Very Satisfied | 45% | |
|---|---|---|
Satisfied | 22% | |
Neither Satisfied nor Dissatisfied | 22% | |
Dissatisfied | 0% | |
Very Dissatisfied | 11% |
Omnicom Media Group's Customer Satisfaction (CSAT) score was rated 80% according to Caucasian users and customers.
Omnicom Media Group's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
Omnicom Media Group's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.
Omnicom Media Group's Customer Satisfaction (CSAT) score was rated 66% according to Other users and customers.
Omnicom Media Group's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 83% | |||||||||||||||
| 26-30 | 60% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 100% | |||||||||||||||
| 41-45 | 67% |
Omnicom Media Group's Customer Satisfaction score was rated the highest by customers who have used Omnicom Media Group's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Omnicom Media Group's Customer Satisfaction score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.
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}Compared to its competitors, Omnicom Media Group's Customer Satisfaction score is rated right above Kinetic, and is preceded by Havas Worldwide.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Havas Worldwide | 90% |
![]() | Omnicom Media Group | 74% |
![]() | Kinetic | 67% |
In the Media and Entertainment industry, Omnicom Media Group's Customer Satisfaction score is rated right above ROBLOX, and is preceded by Rockstar Games.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Nintendo | 88% |
![]() | Netflix | 85% |
![]() | Apple | 85% |
![]() | Spotify | 85% |
![]() | The Walt Disney Company | 77% |
![]() | Rockstar Games | 76% |
![]() | Omnicom Media Group | 74% |
![]() | ROBLOX | 73% |
![]() | 61% |
Omnicom Media Group has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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New York City, NY
http://www.omnicommediagroup.com/
212-415-3600
Omnicom Media Group's Customer Service score was rated highest by customers ages 36-40, and rated lowest by customers ages 26-30.
Male customers rated Omnicom Media Group's Customer Service score 0.5 stars higher than Female customers.
Omnicom Media Group's Customer Service score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
African American/Black 4.8 | African American/Black | 4.8 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 4.1 | Other | 4.1 |
Omnicom Media Group's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 3.5 | 26-30 | 3.5 |
31-35 4.8 | 31-35 | 4.8 |
36-40 5 | 36-40 | 5 |
41-45 4.3 | 41-45 | 4.3 |
Omnicom Media Group's Customer Service score was rated the highest by customers who have used Omnicom Media Group's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Omnicom Media Group's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Omnicom Media Group's Customer Service score is rated right above Kinetic, and is preceded by Havas Worldwide.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Havas Worldwide | 4.3/5 |
![]() | Omnicom Media Group | 3.9/5 |
![]() | Kinetic | 3/5 |
In the Media and Entertainment industry, Omnicom Media Group's Customer Service score is rated right above Rockstar Games, and is preceded by Spotify.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Apple | 4.2/5 |
![]() | The Walt Disney Company | 4.1/5 |
![]() | Nintendo | 4/5 |
![]() | Netflix | 4/5 |
![]() | Spotify | 4/5 |
![]() | Omnicom Media Group | 3.9/5 |
![]() | Rockstar Games | 3.7/5 |
![]() | ROBLOX | 3.6/5 |
![]() | 3.3/5 |
Omnicom Media Group has a 3.8/5 stars for its overall company culture rated by their employees

Omnicom Media Group scored a 20 for Net Promoter Score and a -5 for Employee Net Promoter Score. NPS gauges how likely a customer of Omnicom Media Group would recommend the brand to a friend. ENPS measures how likely Omnicom Media Group employees would recommend working at Omnicom Media Group to a friend.
| 52% | Promoters |
|---|---|
| 16% | Passive |
| 32% | Detractors |
| 40% | Promoters |
|---|---|
| 15% | Passive |
| 45% | Detractors |
Omnicom Media Group is ranked #346 in the Global Top 100 Brands. It ranks just behind Sunrise Senior Living and just ahead of Trimble.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
344 | ![]() | Diageo | ![]() | Ivan Menezes | Food and Beverages |
345 | ![]() | Sunrise Senior Living | ![]() | Jack Callison | Health and Wellness |
346 | ![]() | Omnicom Media Group | ![]() | Daryl Simm | Media and Entertainment |
347 | ![]() | Trimble | ![]() | Robert G. Painter | Tech |
348 | ![]() | Olive Garden Italian Restaurants | ![]() | Dan Kiernan | Food and Beverages |
349 | ![]() | GE Healthcare | ![]() | Kieran Murphy | Health and Wellness |
350 | ![]() | Burton | ![]() | Donna Carpenter | Retail |
Omnicom Media Group is ranked #39 in the Media and Entertainment Industry. It ranks just behind Univision and just ahead of Blizzard Entertainment.
| RANK | COMPANY | Location | |
|---|---|---|---|
37 | ![]() | iHeartMedia | San Antonio, TX |
38 | ![]() | Univision | |
39 | ![]() | Omnicom Media Group | New York City, NY |
40 | ![]() | Blizzard Entertainment | Irvine, CA |
41 | ![]() | Unity Technologies | San Francisco, CA |
42 | ![]() | San Francisco, CA | |
43 | ![]() | Fitbit | San Francisco, CA |