24
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Ranked
#29
Health and Wellness Brands
Brand Page
GE Healthcare
Marketing or Exec? Claim Your Free Account
GE Healthcare is ranked #29 in Health and Wellness Brands
GE Healthcare is ranked #29 in Health and Wellness Brands
About GE Healthcare's Brand
GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. GE Healthcare’s brand is ranked #349 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of GE Healthcare. When compared to other organizations within the Health and Wellness industry, GE Healthcare is ranked #29. Among its major competitors, GE Healthcare is ranked in 2nd place for NPS while Siemens Healthineers is 1st, and CureMD Healthcare is 3rd.Their current valuation is $116.66B
Brand at a Glance
80%
Customer Loyalty
3.8/5
Product Quality
3.7/5
Pricing
3.8/5
Customer Service
GE Healthcare CMO
Glenn Thomas
Glenn Thomas serves as the Chief Marketing Officer for GE Healthcare. Glenn started at GE Healthcare in November of 2016. Glenn is based in the Greater Chicago Area.
GE Healthcare Ranking
- #349 in Global Best Brands
- #29 in Health and Wellness
- #2 / 4 of its competitors
GE Healthcare NPS
GE Healthcare's Net Promoter Score (NPS) is a 24 with 52% Promoters, 20% Passives, and 28% Detractors. Net Promoter Score tracks whether GE Healthcare's customers would recommend using the product based on a scale of -100 to 100.
GE Healthcare Overall NPS
| 52% | Promoters |
|---|---|
| 20% | Passives |
| 28% | Detractors |
GE Healthcare NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 24 | Oct 2024 | 24 |
Dec 2024 24 | Dec 2024 | 24 |
Jan 2025 25 | Jan 2025 | 25 |
Feb 2025 25 | Feb 2025 | 25 |
Mar 2025 23 | Mar 2025 | 23 |
Apr 2025 23 | Apr 2025 | 23 |
May 2025 23 | May 2025 | 23 |
Jun 2025 23 | Jun 2025 | 23 |
Jul 2025 23 | Jul 2025 | 23 |
Oct 2025 23 | Oct 2025 | 23 |
Nov 2025 23 | Nov 2025 | 23 |
Dec 2025 23 | Dec 2025 | 23 |
How Other Brands Compare
GE Healthcare is ranked second for NPS among its competitors. Siemens Healthineers and CureMD Healthcare come in first and third, with MagneGas Corporation coming in at #4. Among those competitors, it is the second most valued company.
GE Healthcare |  MagneGas Corporation |  Siemens Healthineers |  CureMD Healthcare | |
| Global Ranking | #349 | #- | #- | #- |
| NPS | 24 | - | 46 | 12 |
| Valuation Updated every 24 hours for public companies | $116.66B | $17.29M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GE Healthcare NPS by Gender
Male customers rated GE Healthcare's NPS 44 points higher than Female customers.
Male
54
GE Healthcare's NPS was rated 54 by Male customers on Comparably.
72%
Promoters
10%
Passives
18%
Detractors
Female
10
GE Healthcare's NPS was rated 10 by Female customers on Comparably.
34%
Promoters
42%
Passives
24%
Detractors
GE Healthcare NPS by Ethnicity
GE Healthcare's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 17 | Caucasian | 17 |
African American/Black 67 | African American/Black | 67 |
Asian or Pacific Islander 16 | Asian or Pacific Islander | 16 |
Other 31 | Other | 31 |
GE Healthcare NPS by Age
GE Healthcare's NPS was rated the highest by customers ages 61-65, and the lowest by customers ages 26-30.
GE Healthcare NPS by Usage
GE Healthcare's NPS was rated the highest by customers who have used GE Healthcare's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 34 | Less than 1 Year | 34 |
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years 29 | 2 to 5 Years | 29 |
5 to 10 Years 54 | 5 to 10 Years | 54 |
Over 10 Years 45 | Over 10 Years | 45 |
GE Healthcare NPS vs. Competitors
Compared to its competitors, GE Healthcare's NPS is rated right above CureMD Healthcare, and is preceded by Siemens Healthineers.
| COMPANY | NPS Score | |
|---|---|---|
| Siemens Healthineers | 46 |
| GE Healthcare | 24 |
| CureMD Healthcare | 12 |
| MagneGas Corporation | N/A |
 | AGFA | N/A |
GE Healthcare NPS vs Companies in Health and Wellness
In the Health and Wellness industry, GE Healthcare's NPS is rated right above Philips, and is preceded by Johnson & Johnson.
| COMPANY | NPS Score | |
|---|---|---|
 | Headspace | 41 |
 | Glossier | 38 |
 | Colgate Palmolive | 36 |
 | Peloton | 31 |
 | Johnson & Johnson | 26 |
| GE Healthcare | 24 |
 | Philips | 18 |
 | CVS Health | 18 |
 | WW (formally Weight Watchers) | -11 |
GE Healthcare Customer Reviews
Out of the 17 GE Healthcare customer reviews 13 were positive and 4 were constructive. GE Healthcare customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
GE Healthcare Customer Loyalty
80%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
80% of GE Healthcare users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GE Healthcare Customer Loyalty Score by Gender
Male customers rated GE Healthcare's Customer Loyalty score 13% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of GE Healthcare.
Male
91%
Yes
Female
78%
Yes
GE Healthcare Customer Loyalty Score by Ethnicity
GE Healthcare's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of GE Healthcare.
85
out of 100
Caucasian
85
out of 100
African American/Black
85
out of 100
Asian or Pacific Islander
89
out of 100
Other
GE Healthcare Customer Loyalty Score by Age
GE Healthcare's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of GE Healthcare.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 82% | 18-25 | 82% |
26-30 75% | 26-30 | 75% |
31-35 83% | 31-35 | 83% |
36-40 73% | 36-40 | 73% |
41-45 100% | 41-45 | 100% |
46-50 87% | 46-50 | 87% |
51-55 100% | 51-55 | 100% |
56-60 89% | 56-60 | 89% |
61-65 100% | 61-65 | 100% |
GE Healthcare Customer Loyalty Score by Usage
GE Healthcare's Customer Loyalty score was rated the highest by customers who have used GE Healthcare's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
GE Healthcare Customer Loyalty Score by Industry
GE Healthcare's Customer Loyalty score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
GE Healthcare Customer Loyalty vs. Competitors
Compared to its competitors, GE Healthcare's Customer Loyalty score is rated right above Siemens Healthineers.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| GE Healthcare | 80% |
| Siemens Healthineers | 72% |
| CureMD Healthcare | 67% |
| MagneGas Corporation | N/A |
| AGFA | N/A |
Unlock GE Healthcare Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare Customer Loyalty vs. Competitors data and gain insights into your customers today.
Customer Loyalty for Other Health and Wellness Brands
In the Health and Wellness industry, GE Healthcare's Customer Loyalty score is rated right above CVS Health, and is preceded by Headspace.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Colgate Palmolive | 85% |
| Peloton | 82% |
| Headspace | 82% |
| GE Healthcare | 80% |
| CVS Health | 80% |
| Johnson & Johnson | 79% |
| Glossier | 77% |
| Philips | 76% |
| WW (formally Weight Watchers) | 73% |
Unlock GE Healthcare Customer Loyalty vs. Companies in Health and Wellness Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare Customer Loyalty vs. Companies in Health and Wellness data and gain insights into your customers today.
GE Healthcare Product Quality
3.8/5
GE Healthcare has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Healthcare's overall Product Quality score rated by its users and customers.
GE Healthcare Product Information
GE Healthcare’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated GE Healthcare's product the highest. Reviewers from the Accounting industry rated GE Healthcare the lowest at 1.5.
- Company Size
- 10,000+ Employees
Industry
Biotech and Pharmaceuticals
Healthcare
Quick Insights into GE Healthcare Product Quality
GE Healthcare's Product Quality score was rated highest by African American/Black customers, and rated lowest by customers from the Accounting industry.
Sign Up to unlock insights into how customers have ranked GE Healthcare's Product Quality.
Ranked GE Healthcare Product Quality the Highest
Ranked GE Healthcare Product Quality the Lowest
GE Healthcare Product Quality Score by Gender
Male customers rated GE Healthcare's Product Quality score 0.3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of GE Healthcare.
Male
4.2/5
Female
3.9/5
GE Healthcare Product Quality Score by Ethnicity
GE Healthcare's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of GE Healthcare.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
African American/Black 4.8 | African American/Black | 4.8 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 4.2 | Other | 4.2 |
GE Healthcare Product Quality Score by Age
GE Healthcare's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of GE Healthcare.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 4.1 | 26-30 | 4.1 |
31-35 3.6 | 31-35 | 3.6 |
36-40 4.2 | 36-40 | 4.2 |
41-45 4.3 | 41-45 | 4.3 |
46-50 4.2 | 46-50 | 4.2 |
51-55 4.5 | 51-55 | 4.5 |
56-60 4.4 | 56-60 | 4.4 |
61-65 4.5 | 61-65 | 4.5 |
GE Healthcare Product Quality Score by Usage
GE Healthcare's Product Quality score was rated the highest by customers who have used GE Healthcare's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
GE Healthcare Product Quality Score by Industry
GE Healthcare's Product Quality score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
GE Healthcare Product Quality vs. Competitors
Compared to its competitors, GE Healthcare's Product Quality score is rated right above CureMD Healthcare, and is preceded by Siemens Healthineers.
| COMPANY | Product Quality Score | |
|---|---|---|
| Siemens Healthineers | 3.9/5 |
| GE Healthcare | 3.8/5 |
| CureMD Healthcare | 3.1/5 |
| MagneGas Corporation | N/A |
| AGFA | N/A |
Unlock GE Healthcare Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare Product Quality vs. Competitors data and gain insights into your customers today.
Product Quality for Other Health and Wellness Brands
In the Health and Wellness industry, GE Healthcare's Product Quality score is rated right above Philips, and is preceded by Johnson & Johnson.
| COMPANY | Product Quality Score | |
|---|---|---|
| Headspace | 4.3/5 |
| Glossier | 4.3/5 |
| Colgate Palmolive | 4.2/5 |
| Peloton | 4/5 |
| Johnson & Johnson | 4/5 |
| GE Healthcare | 3.8/5 |
| Philips | 3.8/5 |
| CVS Health | 3.5/5 |
| WW (formally Weight Watchers) | 3.1/5 |
Unlock GE Healthcare Product Quality vs. Companies in Health and Wellness Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare Product Quality vs. Companies in Health and Wellness data and gain insights into your customers today.
GE Healthcare Pricing
GE Healthcare ROI & Value For Money
3.7/5
GE Healthcare has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Healthcare's overall ROI score rated by its users and customers.
GE Healthcare Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Accounting industry think that they had the lowest ROI from GE Healthcare.
Quick Insights into GE Healthcare ROI
GE Healthcare's ROI score was rated highest by customers ages 61-65, and rated lowest by customers from the Accounting industry.
Sign Up to unlock insights into how customers have ranked GE Healthcare's ROI score.
Ranked GE Healthcare ROI the Highest
Ranked GE Healthcare ROI the Lowest
GE Healthcare ROI Score by Gender
Male customers rated GE Healthcare's ROI score 0.5 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of GE Healthcare.
Male
4.3/5
Female
3.8/5
GE Healthcare ROI Score by Ethnicity
GE Healthcare's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of GE Healthcare.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
African American/Black 4.6 | African American/Black | 4.6 |
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Other 4 | Other | 4 |
GE Healthcare ROI Score by Age
GE Healthcare's ROI score was rated the highest by customers ages 61-65, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full ROI by Age data of GE Healthcare.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 3.8 | 26-30 | 3.8 |
31-35 4.1 | 31-35 | 4.1 |
36-40 4.1 | 36-40 | 4.1 |
41-45 4.2 | 41-45 | 4.2 |
46-50 4 | 46-50 | 4 |
51-55 4.4 | 51-55 | 4.4 |
56-60 4.1 | 56-60 | 4.1 |
61-65 4.7 | 61-65 | 4.7 |
GE Healthcare ROI Score by Usage
GE Healthcare's ROI score was rated the highest by customers who have used GE Healthcare's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
GE Healthcare ROI Score by Industry
GE Healthcare's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
GE Healthcare Pricing vs. Competitors
Compared to its competitors, GE Healthcare's ROI score is rated right above CureMD Healthcare, and is preceded by Siemens Healthineers.
| COMPANY | Pricing Score | |
|---|---|---|
| Siemens Healthineers | 3.8/5 |
| GE Healthcare | 3.7/5 |
| CureMD Healthcare | 2.9/5 |
| MagneGas Corporation | N/A |
| AGFA | N/A |
Unlock GE Healthcare ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare ROI vs. Competitors data and gain insights into your customers today.
ROI for Other Health and Wellness Brands
In the Health and Wellness industry, GE Healthcare's ROI score is rated right above Philips, and is preceded by Johnson & Johnson.
| COMPANY | Pricing Score | |
|---|---|---|
| Peloton | 4/5 |
| Colgate Palmolive | 4/5 |
| Headspace | 3.9/5 |
| Glossier | 3.9/5 |
| Johnson & Johnson | 3.9/5 |
| GE Healthcare | 3.7/5 |
| Philips | 3.6/5 |
| CVS Health | 3.4/5 |
| WW (formally Weight Watchers) | 2.8/5 |
Unlock GE Healthcare ROI vs. Companies in Health and Wellness Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare ROI vs. Companies in Health and Wellness data and gain insights into your customers today.
GE Healthcare Customer Satisfaction (CSAT)
GE Healthcare Customer Satisfaction (CSAT) Score
74 / 100
GE Healthcare has an overall Customer Satisfaction score of 74 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
38%
Satisfied
36%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
6%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into GE Healthcare Customer Satisfaction
GE Healthcare's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by customers from the Architecture and Planning industry.
Sign Up to unlock insights into how customers have ranked GE Healthcare's Customer Satisfaction.
Ranked GE Healthcare Customer Satisfaction the Highest
Ranked GE Healthcare Customer Satisfaction the Lowest
GE Healthcare Customer Satisfaction Score by Gender
Male customers rated GE Healthcare's Customer Satisfaction score 6 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of GE Healthcare.
82 / 100
MaleVery Satisfied | 58% | |
|---|---|---|
Satisfied | 24% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 3% | |
Very Dissatisfied | 6% |
76 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 43% | |
Neither Satisfied nor Dissatisfied | 18% | |
Dissatisfied | 3% | |
Very Dissatisfied | 3% |
GE Healthcare Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
GE Healthcare's Customer Satisfaction (CSAT) score was rated 77% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Healthcare.
77 / 100
Very Satisfied
32%
Satisfied
45%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
4%
Very Dissatisfied
5%
CSAT according to African American/Black
GE Healthcare's Customer Satisfaction (CSAT) score was rated 84% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Healthcare.
84 / 100
Very Satisfied
67%
Satisfied
17%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
GE Healthcare's Customer Satisfaction (CSAT) score was rated 70% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Healthcare.
70 / 100
Very Satisfied
41%
Satisfied
29%
Neither Satisfied nor Dissatisfied
18%
Dissatisfied
0%
Very Dissatisfied
12%
CSAT according to Other
GE Healthcare's Customer Satisfaction (CSAT) score was rated 80% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GE Healthcare.
80 / 100
Very Satisfied
47%
Satisfied
33%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
7%
Very Dissatisfied
0%
GE Healthcare Customer Satisfaction Score by Age
GE Healthcare's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of GE Healthcare.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 58% | |||||||||||||||
| 26-30 | 78% | |||||||||||||||
| 31-35 | 74% | |||||||||||||||
| 36-40 | 67% | |||||||||||||||
| 41-45 | 100% | |||||||||||||||
| 46-50 | 83% | |||||||||||||||
| 51-55 | 100% | |||||||||||||||
| 56-60 | 72% |
GE Healthcare Customer Satisfaction Score by Usage
GE Healthcare's Customer Satisfaction score was rated the highest by customers who have used GE Healthcare's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
GE Healthcare Customer Satisfaction Score by Industry
GE Healthcare's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "GE Healthcare Customer Satisfaction Score by Industry",
"text": "GE Healthcare's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 82,
"stars": 0,
"csatScore": 82,
"text": "GE Healthcare's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 82
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "GE Healthcare's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 34,
"stars": 0,
"csatScore": 34,
"text": "GE Healthcare's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 34
},
{
"label": "Biotech and Pharmaceuticals",
"groupId": 503,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "GE Healthcare's Customer Satisfaction score is rated by Biotech and Pharmaceuticals customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 50
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 85,
"stars": 0,
"csatScore": 85,
"text": "GE Healthcare's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 85
}
]
}GE Healthcare Customer Satisfaction vs. Competitors
Compared to its competitors, GE Healthcare's Customer Satisfaction score is rated right above CureMD Healthcare, and is preceded by Siemens Healthineers.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Siemens Healthineers | 77% |
| GE Healthcare | 74% |
| CureMD Healthcare | 58% |
| MagneGas Corporation | 0% |
| AGFA | 0% |
Unlock GE Healthcare Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Customer Satisfaction for Other Health and Wellness Brands
In the Health and Wellness industry, GE Healthcare's Customer Satisfaction score is rated right above Philips, and is preceded by Johnson & Johnson.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Headspace | 84% |
| Colgate Palmolive | 83% |
| Glossier | 79% |
| Johnson & Johnson | 78% |
| GE Healthcare | 74% |
| Philips | 74% |
| CVS Health | 68% |
| Peloton | 64% |
| WW (formally Weight Watchers) | 46% |
Unlock GE Healthcare Customer Satisfaction vs. Companies in Health and Wellness Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare Customer Satisfaction vs. Companies in Health and Wellness data and gain insights into your customers today.
GE Healthcare Customer Service
3.8/5
GE Healthcare has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Healthcare's overall Customer Service score rated by its users and customers.
About GE Healthcare's Customer Service
Address
Chicago, IL 06828
Website
https://www.gehealthcare.com/
Phone Number
31 40 299 1000
Quick Insights into GE Healthcare Customer Service
GE Healthcare's Customer Service score was rated highest by customers ages 61-65, and rated lowest by customers from the Accounting industry.
Sign Up to unlock insights into how customers have ranked GE Healthcare's Customer Service score.
Ranked GE Healthcare Customer Service the Highest
Ranked GE Healthcare Customer Service the Lowest
GE Healthcare Customer Service Score by Gender
Male customers rated GE Healthcare's Customer Service score 0.6 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of GE Healthcare.
Male
4.3/5
Female
3.7/5
GE Healthcare Customer Service Score by Ethnicity
GE Healthcare's Customer Service score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of GE Healthcare.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
African American/Black 4.4 | African American/Black | 4.4 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Other 4 | Other | 4 |
GE Healthcare Customer Service Score by Age
GE Healthcare's Customer Service score was rated the highest by customers ages 61-65, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of GE Healthcare.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 3.6 | 26-30 | 3.6 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4.1 | 36-40 | 4.1 |
41-45 4.3 | 41-45 | 4.3 |
46-50 3.9 | 46-50 | 3.9 |
51-55 4.4 | 51-55 | 4.4 |
56-60 4 | 56-60 | 4 |
61-65 4.6 | 61-65 | 4.6 |
GE Healthcare Customer Service Score by Usage
GE Healthcare's Customer Service score was rated the highest by customers who have used GE Healthcare's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
GE Healthcare Customer Service Score by Industry
GE Healthcare's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
GE Healthcare Customer Service vs. Competitors
Compared to its competitors, GE Healthcare's Customer Service score is rated right above CureMD Healthcare, and is preceded by Siemens Healthineers.
| COMPANY | Customer Service Score | |
|---|---|---|
| Siemens Healthineers | 3.9/5 |
| GE Healthcare | 3.8/5 |
| CureMD Healthcare | 3/5 |
| MagneGas Corporation | N/A |
| AGFA | N/A |
Unlock GE Healthcare Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare Customer Service vs. Competitors data and gain insights into your customers today.
Customer Service for Other Health and Wellness Brands
In the Health and Wellness industry, GE Healthcare's Customer Service score is rated right above Philips, and is preceded by Headspace.
| COMPANY | Customer Service Score | |
|---|---|---|
| Glossier | 4.2/5 |
| Peloton | 4/5 |
| Colgate Palmolive | 4/5 |
| Johnson & Johnson | 4/5 |
| Headspace | 3.9/5 |
| GE Healthcare | 3.8/5 |
| Philips | 3.7/5 |
| CVS Health | 3.7/5 |
| WW (formally Weight Watchers) | 3/5 |
Unlock GE Healthcare Customer Service vs. Companies in Health and Wellness Data
VS
Sign Up for Brand Profile PRO to get the full GE Healthcare Customer Service vs. Companies in Health and Wellness data and gain insights into your customers today.
GE Healthcare as an Employer
4.2/5
GE Healthcare has a 4.2/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
GE Healthcare scored a 24 for Net Promoter Score and a 19 for Employee Net Promoter Score. NPS gauges how likely a customer of GE Healthcare would recommend the brand to a friend. ENPS measures how likely GE Healthcare employees would recommend working at GE Healthcare to a friend.
Net Promoter Score
24
NPS Score
| 52% | Promoters |
|---|---|
| 20% | Passive |
| 28% | Detractors |
Employee Net Promoter Score
19
eNPS Score
| 49% | Promoters |
|---|---|
| 21% | Passive |
| 30% | Detractors |
Global Ranking Snapshot
GE Healthcare is ranked #349 in the Global Top 100 Brands. It ranks just behind Olive Garden Italian Restaurants and just ahead of Burton.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
347 |  | Trimble |  | Robert G. Painter | Tech |
348 |  | Olive Garden Italian Restaurants |  | Dan Kiernan | Food and Beverages |
349 | | GE Healthcare | | Kieran Murphy | Health and Wellness |
350 |  | Burton |  | Donna Carpenter | Retail |
351 |  | Wellhub |  | Cesar Carvalho | Health and Wellness |
352 |  | OpenText |  | Mark Barrenechea | Tech |
353 |  | Conagra Brands |  | Sean Connolly | Consumer Goods |
Health and Wellness Ranking Snapshot
GE Healthcare is ranked #29 in the Health and Wellness Industry. It ranks just behind Sunrise Senior Living and just ahead of Wellhub.
| RANK | COMPANY | Location | |
|---|---|---|---|
27 |  | Roche | |
28 |  | Sunrise Senior Living | Mclean, VA |
29 | | GE Healthcare | Chicago, IL |
30 | | Wellhub | New York City, NY |
31 |  | Fitbit | San Francisco, CA |
32 |  | Biogen | Cambridge, MA |
33 |  | Walgreens | Deerfield, IL |
