0
NPS
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Brooklinen
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About Brooklinen's Brand
We make awesome sheets. Lots of them. Among its major competitors, Brooklinen is ranked in 3rd place for NPS while Parachute Home is 1st, and Boll & Branch is 2nd.Their current valuation is $200.00M
Brooklinen Ranking
- #3 / 4 of its competitors
Brooklinen NPS
Brooklinen's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Brooklinen's customers would recommend using the product based on a scale of -100 to 100.
Brooklinen Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Brooklinen NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 0 | Nov 2023 | 0 |
How Other Brands Compare
Brooklinen is ranked third for NPS among its competitors. Parachute Home and Boll & Branch come in first and second, with Parachute coming in at #4. Among those competitors, it is the third most valued company.
Brooklinen |  Parachute Home |  Boll & Branch |  Parachute | |
| Global Ranking | #- | #953 | #- | #- |
| NPS | 0 | 57 | 0 | - |
| Valuation Updated every 24 hours for public companies | $200.00M | $150.00M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Brooklinen NPS vs. Competitors
Compared to its competitors, Brooklinen's NPS is rated right above Parachute, and is preceded by Boll & Branch.
| COMPANY | NPS Score | |
|---|---|---|
| Parachute Home | 57 |
| Boll & Branch | 0 |
| Brooklinen | 0 |
| Parachute | N/A |
Consumer vs. Employees
Brooklinen scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Brooklinen would recommend the brand to a friend. ENPS measures how likely Brooklinen employees would recommend working at Brooklinen to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
