100
NPS
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Buehler
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About Buehler's Brand
Buehler is a leading manufacturer of scientific equipment and supplies for use in material analysis. Among its major competitors, Buehler is ranked in 1st place for NPS while Cargill is 2nd, and Buhler is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Buehler Ranking
- #1 / 4 of its competitors
Buehler NPS
Buehler's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Buehler's customers would recommend using the product based on a scale of -100 to 100.
Buehler Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Buehler NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 100 | Aug 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Buehler Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Buehler users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Buehler Customer Loyalty vs. Competitors
Compared to its competitors, Buehler's Customer Loyalty score is rated right above Cargill.
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Buehler Product Quality
5/5
Buehler has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Buehler Product Information
Buehler’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.buehler.com/
- Company Size
- 201-500 Employees
Industry
Tech
Manufacturing
Buehler Product Quality vs. Competitors
Compared to its competitors, Buehler's Product Quality score is rated right above Cargill.
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Buehler Pricing
Buehler ROI & Value For Money
5/5
Buehler has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Buehler Pricing vs. Competitors
Compared to its competitors, Buehler's ROI score is rated right above Cargill.
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Buehler Customer Satisfaction (CSAT)
Buehler Customer Satisfaction (CSAT) Score
100 / 100
Buehler has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Buehler Customer Satisfaction vs. Competitors
Compared to its competitors, Buehler's Customer Satisfaction score is rated right above Cargill.
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Buehler Customer Service
5/5
Buehler has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Buehler's Customer Service
Address
41 Waukegan Road, Lake Bluff, IL 60044
Website
http://www.buehler.com/
Buehler Customer Service vs. Competitors
Compared to its competitors, Buehler's Customer Service score is rated right above Cargill.
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