Cargill NPS & Customer Reviews | Comparably
Cargill is
Ranked
#26
in
Food and Beverages Brands
Brand Page
Cargill
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Cargill is ranked #26 in Food and Beverages Brands

About Cargill's Brand

"Cargill engages in trading, purchasing and distributing grain and other agricultural commodities." Cargill’s brand is ranked #297 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Cargill. When compared to other organizations within the Food and Beverages industry, Cargill is ranked #26. Among its major competitors, Cargill is ranked in 6th place for NPS while COFCO is 1st, and Ingredion is 2nd. Overall, Cargill has a neutral social sentiment, when analyzing social media channels and online mentions.

Brand at a Glance

81%
Customer Loyalty
4/5
Product Quality
3.8/5
Pricing
3.9/5
Customer Service

Cargill CMO

Cargill Ranking

Cargill NPS

Cargill's Net Promoter Score (NPS) is a 26 with 55% Promoters, 16% Passives, and 29% Detractors. Net Promoter Score tracks whether Cargill's customers would recommend using the product based on a scale of -100 to 100.

Cargill Overall NPS

26
NPS
55%Promoters
16%Passives
29%Detractors
Cargill Overall NPS

Cargill NPS Trend

-100
-50
0
50
100
Sep 2024
27
Sep 202427
Dec 2024
27
Dec 202427
Jan 2025
28
Jan 202528
Feb 2025
28
Feb 202528
Apr 2025
28
Apr 202528
May 2025
28
May 202528
Aug 2025
28
Aug 202528
Sep 2025
28
Sep 202528
Oct 2025
28
Oct 202528
Nov 2025
26
Nov 202526
Dec 2025
26
Dec 202526
Jan 2026
26
Jan 202626

How Other Brands Compare

Cargill is ranked second for NPS among its competitors. Mondelez International North America and Smithfield come in first and third, with Conagra Brands coming in at #4.

Cargill's Logo
Cargill
Conagra Brands' Logo
Conagra Brands
Smithfield's Logo
Smithfield
Mondelez International North America's Logo
Mondelez International North America
Global Ranking#297#353#615#988
NPS2662231
Social Sentiment Calculated by analyzing social media and other online mentionsNeutral---
Valuation Updated every 24 hours for public companies-$17.68B-$76.69B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Cargill NPS by Gender

Female customers rated Cargill's NPS 30 points higher than Male customers.

Male

19

Cargill's NPS was rated 19 by Male customers on Comparably.

51%
Promoters
17%
Passives
32%
Detractors

Female

49

Cargill's NPS was rated 49 by Female customers on Comparably.

68%
Promoters
13%
Passives
19%
Detractors

Cargill NPS by Ethnicity

Cargill's NPS was rated the highest by Native American customers, and the lowest by Caucasian customers.

-100
-50
0
50
100
Caucasian
-11
Caucasian-11
Hispanic or Latino
25
Hispanic or Latino25
African American/Black
60
African American/Black60
Asian or Pacific Islander
9
Asian or Pacific Islander9
Native American
100
Native American100
Other
9
Other9

Cargill NPS by Age

Cargill's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.

0
20
40
60
80
100
Promoters
43%
Passives
14%
Detractors
43%
18-2543%14%43%
Promoters
57%
Passives
29%
Detractors
14%
26-3057%29%14%
Promoters
36%
Passives
19%
Detractors
45%
31-3536%19%45%
Promoters
73%
Passives
0%
Detractors
27%
36-4073%0%27%
Promoters
17%
Passives
50%
Detractors
33%
41-4517%50%33%
Promoters
71%
Passives
15%
Detractors
14%
46-5071%15%14%
Promoters
86%
Passives
14%
Detractors
0%
51-5586%14%0%
Promoters
60%
Passives
0%
Detractors
40%
61-6560%0%40%

Cargill NPS by Usage

Cargill's NPS was rated the highest by customers who have used Cargill's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
-18
Less than 1 Year-18
1 to 2 Years
62
1 to 2 Years62
2 to 5 Years
-8
2 to 5 Years-8
5 to 10 Years
57
5 to 10 Years57
Over 10 Years
64
Over 10 Years64

Cargill NPS vs. Competitors

Compared to its competitors, Cargill's NPS is rated right above Smithfield, and is preceded by Mondelez International North America.

Cargill NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Cargill's NPS is rated right above PepsiCo, and is preceded by Mars.

Cargill Customer Reviews

Out of the 9 Cargill customer reviews 6 were positive and 3 were constructive. Cargill customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
They need to Improve support to distributors where they dont have a physical presence
What do you value most about this brand?
The scope of cargill's product
What do you value most about this brand?
Help to thrive the competitive market
What do you value most about this brand?
Food is fresh and perfectly packaged
What can this brand most improve?
Be loyal and consistent to customers

Cargill Customer Loyalty

81%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

81% of Cargill users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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81
81%
19
19%
Cargill Customer Loyalty

Cargill Customer Loyalty Score by Gender

Male customers rated Cargill's Customer Loyalty score 4% higher than Female customers.

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Male
82%
Yes
Female
78%
Yes

Cargill Customer Loyalty Score by Ethnicity

Cargill's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

% who answered "Yes"

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58
out of 100
Caucasian
100
out of 100
Hispanic or Latino
100
out of 100
African American/Black
78
out of 100
Asian or Pacific Islander
100
out of 100
Native American
92
out of 100
Other

Cargill Customer Loyalty Score by Age

Cargill's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.

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0
20%
40%
60%
80%
100%
18-25
87%
18-2587%
26-30
74%
26-3074%
31-35
67%
31-3567%
36-40
84%
36-4084%
41-45
85%
41-4585%
46-50
100%
46-50100%
51-55
100%
51-55100%
61-65
64%
61-6564%

Cargill Customer Loyalty Score by Usage

Cargill's Customer Loyalty score was rated the highest by customers who have used Cargill's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
63%
1 to 2 Years
93%
2 to 5 Years
87%
5 to 10 Years
94%
Over 10 Years
75%

Cargill Customer Loyalty Score by Industry

Cargill's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Fishing and Farming industry customers.

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Tech
85%
Accounting
73%
Aerospace and Aviation
100%
Business and Consumer Services
82%
Consulting
64%
Fishing and Farming
64%

Cargill Customer Loyalty vs. Competitors

Compared to its competitors, Cargill's Customer Loyalty score is rated right above Conagra Brands, and is preceded by DSM.

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Cargill's Logo
VS
Bunge's Logo
DSM's Logo
Conagra Brands' Logo
Mondelez International North America's Logo
Smithfield's Logo
Ingredion's Logo
SunOpta's Logo
COFCO's Logo
Mosaic Company's Logo

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Cargill's Customer Loyalty score is rated right above Red Bull, and is preceded by PepsiCo.

Unlock Cargill Customer Loyalty vs. Companies in Food and Beverages Data

Cargill's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Red Bull's Logo
Hershey Company's Logo
McDonald's' Logo
Starbucks' Logo
Mars' Logo

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Cargill Product Quality

4/5

Cargill has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Cargill Product Information

Cargill’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated Cargill's product the highest. Reviewers from the Fishing and Farming industry rated Cargill the lowest at 3.

Website
http://www.cargill.com/
Company Size
10,000+ Employees

Industry

Tech
Food & Beverages

Quick Insights into Cargill Product Quality

Cargill's Product Quality score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers from the Fishing and Farming industry.

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Ranked Cargill Product Quality the Highest

Aerospace and Aviation
5
51-55
4.8
African American/Black
4.8

Ranked Cargill Product Quality the Lowest

Less than 1 Year
3.6
Caucasian
3.4
Fishing and Farming
3

Cargill Product Quality Score by Gender

Male customers rated Cargill's Product Quality score 0.3 stars higher than Female customers.

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Male

4.3/5

Female

4/5

Cargill Product Quality Score by Ethnicity

Cargill's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
3.4
Caucasian3.4
Hispanic or Latino
4.5
Hispanic or Latino4.5
African American/Black
4.8
African American/Black4.8
Asian or Pacific Islander
4.2
Asian or Pacific Islander4.2
Native American
4.6
Native American4.6
Other
4.3
Other4.3

Cargill Product Quality Score by Age

Cargill's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
18-25
4
18-254
26-30
4.2
26-304.2
31-35
4.1
31-354.1
36-40
4.6
36-404.6
41-45
4.1
41-454.1
46-50
4.7
46-504.7
51-55
4.8
51-554.8
61-65
3.9
61-653.9

Cargill Product Quality Score by Usage

Cargill's Product Quality score was rated the highest by customers who have used Cargill's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.6
1 to 2 Years
4.5
2 to 5 Years
4.4
5 to 10 Years
4.1
Over 10 Years
4.5

Cargill Product Quality Score by Industry

Cargill's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Fishing and Farming industry customers.

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Tech
3.9
Accounting
4.2
Aerospace and Aviation
5
Business and Consumer Services
4.3
Consulting
4.3
Fishing and Farming
3

Cargill Product Quality vs. Competitors

Compared to its competitors, Cargill's Product Quality score is rated right above Mondelez International North America, and is preceded by DSM.

Unlock Cargill Product Quality vs. Competitors Data

Cargill's Logo
VS
Ingredion's Logo
Bunge's Logo
DSM's Logo
Mondelez International North America's Logo
Conagra Brands' Logo
Smithfield's Logo
COFCO's Logo
SunOpta's Logo
Mosaic Company's Logo

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Cargill's Product Quality score is rated right above Mars, and is preceded by Hershey Company.

COMPANYProduct Quality Score
Chick-fil-A4.3/5
The Coca-Cola Company4.2/5
Red Bull4.2/5
Starbucks4.1/5
Hershey Company4.1/5
Cargill4/5
Mars4/5
PepsiCo4/5
McDonald's3.7/5

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Cargill's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Starbucks' Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Cargill Pricing

Cargill ROI & Value For Money

3.8/5

Cargill has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

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Cargill Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Fishing and Farming industry think that they had the lowest ROI from Cargill.

Quick Insights into Cargill ROI

Cargill's ROI score was rated highest by customers ages 51-55, and rated lowest by customers from the Fishing and Farming industry.

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Ranked Cargill ROI the Highest

51-55
4.7
African American/Black
4.5
Consulting
4.5

Ranked Cargill ROI the Lowest

61-65
3.4
Caucasian
3.2
Fishing and Farming
2.8

Cargill ROI Score by Gender

Cargill's ROI score was rated 3.9 by both Female and Male customers on Comparably.

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Male

3.9/5

Female

3.9/5

Cargill ROI Score by Ethnicity

Cargill's ROI score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
3.2
Caucasian3.2
Hispanic or Latino
3.9
Hispanic or Latino3.9
African American/Black
4.5
African American/Black4.5
Asian or Pacific Islander
3.9
Asian or Pacific Islander3.9
Native American
4.1
Native American4.1
Other
3.9
Other3.9

Cargill ROI Score by Age

Cargill's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.

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0
1
2
3
4
5
18-25
3.5
18-253.5
26-30
4.3
26-304.3
31-35
4.1
31-354.1
36-40
3.9
36-403.9
41-45
4
41-454
46-50
4.1
46-504.1
51-55
4.7
51-554.7
61-65
3.4
61-653.4

Cargill ROI Score by Usage

Cargill's ROI score was rated the highest by customers who have used Cargill's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.6
1 to 2 Years
4.1
2 to 5 Years
4.1
5 to 10 Years
4.1
Over 10 Years
3.9

Cargill ROI Score by Industry

Cargill's ROI score was rated the highest by Consulting industry customers, and the lowest by Fishing and Farming industry customers.

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Tech
3.9
Accounting
4
Aerospace and Aviation
4.1
Business and Consumer Services
4.2
Consulting
4.5
Fishing and Farming
2.8

Cargill Pricing vs. Competitors

Compared to its competitors, Cargill's ROI score is rated right above Mondelez International North America, and is preceded by DSM.

Unlock Cargill ROI vs. Competitors Data

Cargill's Logo
VS
Ingredion's Logo
Bunge's Logo
COFCO's Logo
DSM's Logo
Mondelez International North America's Logo
Conagra Brands' Logo
Smithfield's Logo
SunOpta's Logo
Mosaic Company's Logo

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Cargill's ROI score is rated right above Red Bull, and is preceded by Hershey Company.

COMPANYPricing Score
Chick-fil-A4.1/5
The Coca-Cola Company3.9/5
Hershey Company3.9/5
Cargill3.8/5
Red Bull3.8/5
Mars3.8/5
PepsiCo3.8/5
Starbucks3.6/5
McDonald's3.6/5

Unlock Cargill ROI vs. Companies in Food and Beverages Data

Cargill's Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Hershey Company's Logo
Red Bull's Logo
Mars' Logo
PepsiCo's Logo
Starbucks' Logo
McDonald's' Logo

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Cargill Customer Satisfaction (CSAT)

Cargill Customer Satisfaction (CSAT) Score

77 / 100

Cargill has an overall Customer Satisfaction score of 77 rated by its users and customers.

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Very Satisfied49%
Satisfied28%
Neither Satisfied nor Dissatisfied13%
Dissatisfied3%
Very Dissatisfied7%
Very Satisfied
49%
Satisfied
28%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
3%
Very Dissatisfied
7%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Cargill Customer Satisfaction

Cargill's Customer Satisfaction score was rated highest by customers who have used Cargill's products/services for 1 to 2 Years, and rated lowest by customers from the Fishing and Farming industry.

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Ranked Cargill Customer Satisfaction the Highest

1 to 2 Years
100%
46-50
100%
African American/Black
100%

Ranked Cargill Customer Satisfaction the Lowest

Over 10 Years
60%
61-65
34%
Fishing and Farming
33%

Cargill Customer Satisfaction Score by Gender

Male customers rated Cargill's Customer Satisfaction score 5 points higher than Female customers.

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81 / 100
Male
Very Satisfied
54%
Satisfied
27%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
8%
76 / 100
Female
Very Satisfied
54%
Satisfied
22%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
8%
Very Dissatisfied
8%

Cargill Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Cargill's Customer Satisfaction (CSAT) score was rated 69% according to Caucasian users and customers.

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69 / 100
Very Satisfied38%
Satisfied31%
Neither Satisfied nor Dissatisfied6%
Dissatisfied6%
Very Dissatisfied19%
Very Satisfied
38%
Satisfied
31%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
6%
Very Dissatisfied
19%

CSAT according to Hispanic or Latino

Cargill's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100
Very Satisfied50%
Satisfied50%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Cargill's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100
Very Satisfied80%
Satisfied20%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Cargill's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.

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80 / 100
Very Satisfied70%
Satisfied10%
Neither Satisfied nor Dissatisfied20%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
70%
Satisfied
10%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Native American

Cargill's Customer Satisfaction (CSAT) score was rated 80% according to Native American users and customers.

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80 / 100
Very Satisfied60%
Satisfied20%
Neither Satisfied nor Dissatisfied20%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Cargill's Customer Satisfaction (CSAT) score was rated 82% according to Other users and customers.

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82 / 100
Very Satisfied46%
Satisfied36%
Neither Satisfied nor Dissatisfied9%
Dissatisfied0%
Very Dissatisfied9%
Very Satisfied
46%
Satisfied
36%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
0%
Very Dissatisfied
9%

Cargill Customer Satisfaction Score by Age

Cargill's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.

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0
20
40
60
80
100
18-25 CSAT Score
86%
Very Satisfied
72%
Satisfied
14%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
14%
18-2586%
26-30 CSAT Score
83%
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
26-3083%
31-35 CSAT Score
86%
Very Satisfied
57%
Satisfied
29%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
0%
31-3586%
36-40 CSAT Score
82%
Very Satisfied
64%
Satisfied
18%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
0%
Very Dissatisfied
9%
36-4082%
41-45 CSAT Score
80%
Very Satisfied
20%
Satisfied
60%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
0%
41-4580%
46-50 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
46-50100%
51-55 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
51-55100%
61-65 CSAT Score
34%
Very Satisfied
34%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
33%
Very Dissatisfied
0%
61-6534%

Cargill Customer Satisfaction Score by Usage

Cargill's Customer Satisfaction score was rated the highest by customers who have used Cargill's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
68
1 to 2 Years
100
2 to 5 Years
90
5 to 10 Years
83
Over 10 Years
60

Cargill Customer Satisfaction Score by Industry

Cargill's Customer Satisfaction score was rated the highest by Business and Consumer Services industry customers, and the lowest by Fishing and Farming industry customers.

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Tech
78
Accounting
75
Business and Consumer Services
100
Consulting
67
Fishing and Farming
33

Cargill Customer Satisfaction vs. Competitors

Compared to its competitors, Cargill's Customer Satisfaction score is rated right above Smithfield, and is preceded by Mondelez International North America.

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Cargill's Logo
VS
Ingredion's Logo
Bunge's Logo
DSM's Logo
Mondelez International North America's Logo
Smithfield's Logo
Conagra Brands' Logo
COFCO's Logo
SunOpta's Logo
Mosaic Company's Logo

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Cargill's Customer Satisfaction score is rated right above Mars, and is preceded by PepsiCo.

COMPANYCustomer Satisfaction (CSAT) Score
The Coca-Cola Company87%
Starbucks84%
Red Bull82%
Chick-fil-A81%
Hershey Company80%
PepsiCo79%
Cargill77%
Mars74%
McDonald's72%

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Cargill's Logo
VS
The Coca-Cola Company's Logo
Starbucks' Logo
Red Bull's Logo
Chick-fil-A's Logo
Hershey Company's Logo
PepsiCo's Logo
Mars' Logo
McDonald's' Logo

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Cargill Customer Service

3.9/5

Cargill has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Cargill's Customer Service

Address

Wayzata, MN


Website

http://www.cargill.com/


Phone Number

1-800-227-4455

Cargill's Social Links

Quick Insights into Cargill Customer Service

Cargill's Customer Service score was rated highest by customers ages 51-55, and rated lowest by customers ages 18-25.

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Ranked Cargill Customer Service the Highest

51-55
4.7
Business and Consumer Services
4.5
1 to 2 Years
4.2

Ranked Cargill Customer Service the Lowest

Caucasian
3.5
Fishing and Farming
3.5
18-25
3.3

Cargill Customer Service Score by Gender

Female customers rated Cargill's Customer Service score 0.1 stars higher than Male customers.

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Male

4/5

Female

4.1/5

Cargill Customer Service Score by Ethnicity

Cargill's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.

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0
20
40
60
80
100
Caucasian
3.5
Caucasian3.5
Hispanic or Latino
3.9
Hispanic or Latino3.9
African American/Black
4.1
African American/Black4.1
Asian or Pacific Islander
3.9
Asian or Pacific Islander3.9
Native American
4.1
Native American4.1
Other
4.2
Other4.2

Cargill Customer Service Score by Age

Cargill's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.

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0
20
40
60
80
100
18-25
3.3
18-253.3
26-30
4.3
26-304.3
31-35
4.2
31-354.2
36-40
4.2
36-404.2
41-45
3.9
41-453.9
46-50
4
46-504
51-55
4.7
51-554.7
61-65
4.5
61-654.5

Cargill Customer Service Score by Usage

Cargill's Customer Service score was rated the highest by customers who have used Cargill's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.7
1 to 2 Years
4.2
2 to 5 Years
4.2
5 to 10 Years
4.2
Over 10 Years
4

Cargill Customer Service Score by Industry

Cargill's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Fishing and Farming industry customers.

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Tech
3.9
Accounting
4
Aerospace and Aviation
4.3
Business and Consumer Services
4.5
Consulting
4.4
Fishing and Farming
3.5

Cargill Customer Service vs. Competitors

Compared to its competitors, Cargill's Customer Service score is rated right above Mondelez International North America, and is preceded by Ingredion.

COMPANYCustomer Service Score
Bunge4.3/5
Ingredion4.1/5
Cargill3.9/5
Mondelez International North America3.9/5
DSM3.8/5
COFCO3.7/5
Conagra Brands3.7/5
Smithfield3.5/5
SunOpta3/5
Mosaic Company N/A

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Cargill's Logo
VS
Bunge's Logo
Ingredion's Logo
Mondelez International North America's Logo
DSM's Logo
COFCO's Logo
Conagra Brands' Logo
Smithfield's Logo
SunOpta's Logo
Mosaic Company's Logo

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Cargill's Customer Service score is rated right above Hershey Company, and is preceded by Red Bull.

COMPANYCustomer Service Score
Chick-fil-A4.3/5
Starbucks4.1/5
The Coca-Cola Company4/5
Red Bull4/5
Cargill3.9/5
Hershey Company3.9/5
Mars3.9/5
PepsiCo3.8/5
McDonald's3.6/5

Unlock Cargill Customer Service vs. Companies in Food and Beverages Data

Cargill's Logo
VS
Chick-fil-A's Logo
Starbucks' Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Cargill as an Employer

4.2/5

Cargill has a 4.2/5 stars for its overall company culture rated by their employees

  Cargill CEO
top
10%
CEO of Cargill

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Cargill scored a 26 for Net Promoter Score and a 18 for Employee Net Promoter Score. NPS gauges how likely a customer of Cargill would recommend the brand to a friend. ENPS measures how likely Cargill employees would recommend working at Cargill to a friend.

Net Promoter Score

26
NPS Score
55%Promoters
16%Passive
29%Detractors

Employee Net Promoter Score

18
eNPS Score
49%Promoters
20%Passive
31%Detractors

Global Ranking Snapshot

Cargill is ranked #297 in the Global Top 100 Brands. It ranks just behind Duracell and just ahead of Workday.

RANKCOMPANYCEOINDUSTRY
295
Fannie Mae  Fannie Mae CEO
Banking and Financial Services
296
Duracell  Duracell CEO
Lukma Hakim
Consumer Goods
297
Cargill  Cargill CEO
David MacLennan
Food and Beverages
298
Workday  Workday CEO
Carl Eschenbach
Tech
299
Chubb  Chubb CEO
Evan Greenberg
Business and Consumer Services
300
Humana  Humana CEO
Jim Rechtin
Health and Wellness
301
Jacobs  Jacobs CEO
Steve Demetriou
Tech

Food and Beverages Ranking Snapshot

Cargill is ranked #26 in the Food and Beverages Industry. It ranks just behind Jamba Juice and just ahead of California Pizza Kitchen.

RANKCOMPANYLocation
24
ADM
Chicago, IL
25
Jamba Juice
Frisco, TX
26
Cargill
Wayzata, MN
27
California Pizza Kitchen
Los Angeles, CA
28
Darden Restaurants
Orlando, FL
29
Diageo
London, AR
30
Olive Garden Italian Restaurants