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Darden Restaurants is

Ranked

#28

Food and Beverages Brands

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Darden Restaurants

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Darden Restaurants

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Darden Restaurants is ranked #28 in Food and Beverages Brands

About Darden Restaurants' Brand

Darden Restaurants, Inc. is a full service restaurant company. Darden Restaurants’s brand is ranked #342 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Darden Restaurants. When compared to other organizations within the Food and Beverages industry, Darden Restaurants is ranked #28. Among its major competitors, Darden Restaurants is ranked in 3rd place for NPS while Brinker International is 1st, and Starbucks is 2nd. Overall, Darden Restaurants has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $18.85B

Brand at a Glance

63%

Customer Loyalty

3.8/5

Product Quality

3.7/5

Pricing

3.7/5

Customer Service

Darden Restaurants CMO

Jennifer Arguello

Jennifer Arguello serves as the Executive Vice President and Chief Marketer, Olive Garden of Darden (via JCSI Corporate Staffing). Jennifer started at Darden (via JCSI Corporate Staffing) in August of 2017. Jennifer currently resides in the Orlando, Florida Area.

Darden Restaurants Ranking

^#28 in Food and Beverages
^#3 / 4 of its competitors

Darden Restaurants NPS

Darden Restaurants's Net Promoter Score (NPS) is a 20 with 51% Promoters, 18% Passives, and 31% Detractors. Net Promoter Score tracks whether Darden Restaurants's customers would recommend using the product based on a scale of -100 to 100.

Darden Restaurants Overall NPS

NPS

51%	Promoters
18%	Passives
31%	Detractors

Darden Restaurants NPS Trend

-100

-50

100

Summary	Date	Score
Dec 2023 16	Dec 2023	16
Feb 2024 16	Feb 2024	16
Apr 2024 20	Apr 2024	20
Jun 2024 19	Jun 2024	19
Jul 2024 16	Jul 2024	16
Sep 2024 16	Sep 2024	16
Oct 2024 15	Oct 2024	15
Nov 2024 17	Nov 2024	17
Jan 2025 19	Jan 2025	19
Feb 2025 19	Feb 2025	19
Aug 2025 18	Aug 2025	18
Sep 2025 20	Sep 2025	20

How Other Brands Compare

Darden Restaurants is ranked third for NPS among its competitors. Brinker International and Starbucks come in first and second, with Papa John's International coming in at #4. Among those competitors, it is the second most valued company behind Starbucks.

	Darden Restaurants	Starbucks	Papa John's International	Brinker International
Global Ranking	#342	#33	#-	#-
NPS	20	30	-21	38
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	$18.85B	$128.77B	$3.42B	$3.26B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Darden Restaurants NPS by Gender

Male customers rated Darden Restaurants's NPS 17 points higher than Female customers.

Male

Darden Restaurants's NPS was rated 10 by Male customers on Comparably.

48%

Promoters

14%

Passives

38%

Detractors

Female

-7

Darden Restaurants's NPS was rated -7 by Female customers on Comparably.

36%

Promoters

21%

Passives

43%

Detractors

Darden Restaurants NPS by Ethnicity

Darden Restaurants's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -6	Caucasian	-6
African American/Black 100	African American/Black	100
Asian or Pacific Islander -33	Asian or Pacific Islander	-33
Other -40	Other	-40

Darden Restaurants NPS by Age

Darden Restaurants's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.

100

Summary

Age

Promoters

Passives

Detractors

18-25

50%

26-30

50%

17%

33%

36-40

50%

25%

51-55

50%

25%

56-60

60%

40%

66+

60%

40%

Darden Restaurants NPS by Usage

Darden Restaurants's NPS was rated the highest by customers who have used Darden Restaurants's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100

-50

100

Summary	Usage	Score
1 to 2 Years -43	1 to 2 Years	-43
2 to 5 Years 43	2 to 5 Years	43
5 to 10 Years 60	5 to 10 Years	60
Over 10 Years -1	Over 10 Years	-1

Darden Restaurants NPS vs. Competitors

Compared to its competitors, Darden Restaurants's NPS is rated right above Landry's, and is preceded by Starbucks.

COMPANY		NPS Score
	Brinker International	38
	Starbucks	30
	Darden Restaurants	20
	Landry's	10
	Inc.	N/A
	Luby's	-1
	Papa John's International	-21
	Bojangles	-49

Darden Restaurants NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Darden Restaurants's NPS is rated right above McDonald's, and is preceded by PepsiCo.

COMPANY		NPS Score
	Chick-fil-A	55
	Red Bull	42
	The Coca-Cola Company	39
	Hershey Company	35
	Starbucks	30
	Mars	27
	PepsiCo	24
	Darden Restaurants	20
	McDonald's	19

Darden Restaurants Customer Reviews

Out of the 7 Darden Restaurants customer reviews 4 were positive and 3 were constructive. Darden Restaurants customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Darden Restaurants Customer Loyalty

63%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

63% of Darden Restaurants users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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63%

37%

Darden Restaurants Customer Loyalty Score by Gender

Male customers rated Darden Restaurants's Customer Loyalty score 5% higher than Female customers.

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Male

66%

Yes

Female

61%

Yes

Darden Restaurants Customer Loyalty Score by Ethnicity

Darden Restaurants's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Darden Restaurants Customer Loyalty Score by Age

Darden Restaurants's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 18-25.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 40%	18-25	40%
26-30 70%	26-30	70%
36-40 55%	36-40	55%
51-55 55%	51-55	55%
56-60 64%	56-60	64%
66+ 100%	66+	100%

Darden Restaurants Customer Loyalty Score by Usage

Darden Restaurants's Customer Loyalty score was rated the highest by customers who have used Darden Restaurants's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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1 to 2 Years	49%
2 to 5 Years	87%
5 to 10 Years	64%
Over 10 Years	61%

Darden Restaurants Customer Loyalty Score by Industry

Darden Restaurants's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	40%
Accounting	100%
Hospitality	55%
Restaurants	78%

Darden Restaurants Customer Loyalty vs. Competitors

Compared to its competitors, Darden Restaurants's Customer Loyalty score is rated right above Inc., and is preceded by Papa John's International.

COMPANY		Customer Loyalty Score
	Starbucks	78%
	Bojangles	77%
	Brinker International	75%
	Landry's	73%
	Luby's	70%
	Papa John's International	68%
	Darden Restaurants	63%
	Inc.	N/A

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Darden Restaurants's Customer Loyalty score is rated right below Mars.

COMPANY		Customer Loyalty Score
	Chick-fil-A	87%
	The Coca-Cola Company	85%
	PepsiCo	82%
	Red Bull	81%
	Hershey Company	81%
	McDonald's	79%
	Starbucks	78%
	Mars	78%
	Darden Restaurants	63%

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Darden Restaurants Product Quality

3.8/5

Darden Restaurants has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

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Darden Restaurants Product Information

Darden Restaurants’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Darden Restaurants's product the highest. Reviewers from the Tech industry rated Darden Restaurants the lowest at 3.1.

Website: http://darden.com

Company Size: 10,000+ Employees

Industry

Food and Beverages

Quick Insights into Darden Restaurants Product Quality

Darden Restaurants's Product Quality score was rated highest by customers who have used Darden Restaurants's products/services for 5 to 10 Years, and rated lowest by customers who have used Darden Restaurants's products/services for 1 to 2 Years.

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Ranked Darden Restaurants Product Quality the Highest

5 to 10 Years	4.8
African American/Black	4.7
Accounting	4.6

Ranked Darden Restaurants Product Quality the Lowest

Other	3.2
Tech	3.1
1 to 2 Years	3

Darden Restaurants Product Quality Score by Gender

Male customers rated Darden Restaurants's Product Quality score 0.1 stars higher than Female customers.

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Male

3.9/5

Female

3.8/5

Darden Restaurants Product Quality Score by Ethnicity

Darden Restaurants's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3.6	Caucasian	3.6
African American/Black 4.7	African American/Black	4.7
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 3.2	Other	3.2

Darden Restaurants Product Quality Score by Age

Darden Restaurants's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 3.6	18-25	3.6
26-30 3.8	26-30	3.8
36-40 4.2	36-40	4.2
51-55 3.9	51-55	3.9
56-60 3.9	56-60	3.9
66+ 4.1	66+	4.1

Darden Restaurants Product Quality Score by Usage

Darden Restaurants's Product Quality score was rated the highest by customers who have used Darden Restaurants's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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1 to 2 Years	3
2 to 5 Years	4.5
5 to 10 Years	4.8
Over 10 Years	3.9

Darden Restaurants Product Quality Score by Industry

Darden Restaurants's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	3.1
Accounting	4.6
Hospitality	3.9
Restaurants	4.4

Darden Restaurants Product Quality vs. Competitors

Compared to its competitors, Darden Restaurants's Product Quality score is rated right above Brinker International, and is preceded by Starbucks.

COMPANY		Product Quality Score
	Starbucks	4.1/5
	Darden Restaurants	3.8/5
	Brinker International	3.7/5
	Landry's	3.2/5
	Luby's	3/5
	Papa John's International	2.9/5
	Bojangles	2.1/5
	Inc.	N/A

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Darden Restaurants's Product Quality score is rated right above McDonald's, and is preceded by PepsiCo.

COMPANY		Product Quality Score
	Chick-fil-A	4.3/5
	The Coca-Cola Company	4.2/5
	Red Bull	4.2/5
	Starbucks	4.1/5
	Hershey Company	4.1/5
	Mars	4/5
	PepsiCo	4/5
	Darden Restaurants	3.8/5
	McDonald's	3.7/5

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Darden Restaurants Pricing

Darden Restaurants ROI & Value For Money

3.7/5

Darden Restaurants has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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Darden Restaurants Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Restaurants industry. The users from the Tech industry think that they had the lowest ROI from Darden Restaurants.

Quick Insights into Darden Restaurants ROI

Darden Restaurants's ROI score was rated highest by African American/Black customers, and rated lowest by Other customers.

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Ranked Darden Restaurants ROI the Highest

African American/Black	4.6
5 to 10 Years	4.4
Restaurants	4.4

Ranked Darden Restaurants ROI the Lowest

Tech	2.8
1 to 2 Years	2.6
Other	2.6

Darden Restaurants ROI Score by Gender

Male customers rated Darden Restaurants's ROI score 0.1 stars higher than Female customers.

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Male

3.6/5

Female

3.5/5

Darden Restaurants ROI Score by Ethnicity

Darden Restaurants's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3.4	Caucasian	3.4
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1
Other 2.6	Other	2.6

Darden Restaurants ROI Score by Age

Darden Restaurants's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 3.2	18-25	3.2
26-30 3.6	26-30	3.6
36-40 3.6	36-40	3.6
51-55 3.9	51-55	3.9
56-60 3.3	56-60	3.3
66+ 4.3	66+	4.3

Darden Restaurants ROI Score by Usage

Darden Restaurants's ROI score was rated the highest by customers who have used Darden Restaurants's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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1 to 2 Years	2.6
2 to 5 Years	4.3
5 to 10 Years	4.4
Over 10 Years	3.6

Darden Restaurants ROI Score by Industry

Darden Restaurants's ROI score was rated the highest by Restaurants industry customers, and the lowest by Tech industry customers.

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Tech	2.8
Accounting	4.3
Hospitality	3.4
Restaurants	4.4

Darden Restaurants Pricing vs. Competitors

Compared to its competitors, Darden Restaurants's ROI score is rated right above Starbucks, and is preceded by Brinker International.

COMPANY		Pricing Score
	Brinker International	3.8/5
	Darden Restaurants	3.7/5
	Starbucks	3.6/5
	Landry's	3.1/5
	Papa John's International	2.9/5
	Luby's	2.9/5
	Bojangles	2.4/5
	Inc.	N/A

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Darden Restaurants's ROI score is rated right above Starbucks, and is preceded by PepsiCo.

COMPANY		Pricing Score
	Chick-fil-A	4.1/5
	The Coca-Cola Company	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Mars	3.8/5
	PepsiCo	3.8/5
	Darden Restaurants	3.7/5
	Starbucks	3.6/5
	McDonald's	3.6/5

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Darden Restaurants Customer Satisfaction (CSAT)

Darden Restaurants Customer Satisfaction (CSAT) Score

71 / 100

Darden Restaurants has an overall Customer Satisfaction score of 71 rated by its users and customers.

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Very Satisfied	38%
Satisfied	33%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	9%
Very Dissatisfied	12%

Very Satisfied

38%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

12%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Darden Restaurants Customer Satisfaction

Darden Restaurants's Customer Satisfaction score was rated highest by customers who have used Darden Restaurants's products/services for 2 to 5 Years, and rated lowest by customers from the Tech industry.

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Ranked Darden Restaurants Customer Satisfaction the Highest

2 to 5 Years	100%
36-40	100%
Accounting	100%

Ranked Darden Restaurants Customer Satisfaction the Lowest

Other	60%
1 to 2 Years	57%
Tech	50%

Darden Restaurants Customer Satisfaction Score by Gender

Male customers rated Darden Restaurants's Customer Satisfaction score 4 points higher than Female customers.

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73 / 100

Male

	Very Satisfied	40%
	Satisfied	33%
	Neither Satisfied nor Dissatisfied	7%
	Dissatisfied	7%
	Very Dissatisfied	13%

69 / 100

Female

	Very Satisfied	46%
	Satisfied	23%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	8%
	Very Dissatisfied	23%

Darden Restaurants Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Darden Restaurants' Customer Satisfaction (CSAT) score was rated 60% according to Caucasian users and customers.

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60 / 100

Very Satisfied	47%
Satisfied	13%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	7%
Very Dissatisfied	27%

Very Satisfied

47%

Satisfied

13%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

27%

CSAT according to African American/Black

Darden Restaurants' Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	75%
Satisfied	25%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

75%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Darden Restaurants' Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100

Very Satisfied	0%
Satisfied	100%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

Satisfied

100%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Other

Darden Restaurants' Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.

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60 / 100

Very Satisfied	20%
Satisfied	40%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	20%
Very Dissatisfied	20%

Very Satisfied

20%

Satisfied

40%

Neither Satisfied nor Dissatisfied

Dissatisfied

20%

Very Dissatisfied

20%

Darden Restaurants Customer Satisfaction Score by Age

Darden Restaurants's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

80%

26-30

80%

36-40

100%

66+

60%

Darden Restaurants Customer Satisfaction Score by Usage

Darden Restaurants's Customer Satisfaction score was rated the highest by customers who have used Darden Restaurants's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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1 to 2 Years	57
2 to 5 Years	100
5 to 10 Years	100
Over 10 Years	60

Darden Restaurants Customer Satisfaction Score by Industry

Darden Restaurants's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	50
Accounting	100
Hospitality	75
Restaurants	100

Darden Restaurants Customer Satisfaction vs. Competitors

Compared to its competitors, Darden Restaurants's Customer Satisfaction score is rated right above Landry's, and is preceded by Starbucks.

COMPANY		Customer Satisfaction (CSAT) Score
	Starbucks	84%
	Darden Restaurants	71%
	Landry's	63%
	Brinker International	59%
	Papa John's International	54%
	Luby's	45%
	Bojangles	31%
	Inc.	0%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Darden Restaurants's Customer Satisfaction score is rated right below McDonald's.

COMPANY		Customer Satisfaction (CSAT) Score
	The Coca-Cola Company	87%
	Starbucks	84%
	Red Bull	82%
	Chick-fil-A	81%
	Hershey Company	80%
	PepsiCo	79%
	Mars	74%
	McDonald's	72%
	Darden Restaurants	71%

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Darden Restaurants Customer Service

3.7/5

Darden Restaurants has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About Darden Restaurants's Customer Service

Address

1000 Darden Center Drive, Orlando, FL

Website

http://darden.com

Phone Number

4072417111

Quick Insights into Darden Restaurants Customer Service

Darden Restaurants's Customer Service score was rated highest by African American/Black customers, and rated lowest by Other customers.

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Ranked Darden Restaurants Customer Service the Highest

African American/Black	5
5 to 10 Years	4.4
Accounting	4.3

Ranked Darden Restaurants Customer Service the Lowest

1 to 2 Years	3
18-25	2.7
Other	2.5

Darden Restaurants Customer Service Score by Gender

Male customers rated Darden Restaurants's Customer Service score 0.3 stars higher than Female customers.

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Male

3.7/5

Female

3.4/5

Darden Restaurants Customer Service Score by Ethnicity

Darden Restaurants's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.4	Caucasian	3.4
African American/Black 5	African American/Black	5
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Other 2.5	Other	2.5

Darden Restaurants Customer Service Score by Age

Darden Restaurants's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.

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100

Summary	Age	Customer Service Score
18-25 2.7	18-25	2.7
26-30 3.6	26-30	3.6
36-40 3.9	36-40	3.9
51-55 4	51-55	4
56-60 3.8	56-60	3.8
66+ 3.9	66+	3.9

Darden Restaurants Customer Service Score by Usage

Darden Restaurants's Customer Service score was rated the highest by customers who have used Darden Restaurants's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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1 to 2 Years	3
2 to 5 Years	3.8
5 to 10 Years	4.4
Over 10 Years	3.7

Darden Restaurants Customer Service Score by Industry

Darden Restaurants's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	3.2
Accounting	4.3
Hospitality	3.6
Restaurants	3.5

Darden Restaurants Customer Service vs. Competitors

Compared to its competitors, Darden Restaurants's Customer Service score is rated right above Landry's, and is preceded by Brinker International.

COMPANY		Customer Service Score
	Starbucks	4.1/5
	Brinker International	3.9/5
	Darden Restaurants	3.7/5
	Landry's	3.3/5
	Luby's	2.9/5
	Papa John's International	2.9/5
	Bojangles	2/5
	Inc.	N/A

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Darden Restaurants's Customer Service score is rated right above McDonald's, and is preceded by PepsiCo.

COMPANY		Customer Service Score
	Chick-fil-A	4.3/5
	Starbucks	4.1/5
	The Coca-Cola Company	4/5
	Red Bull	4/5
	Hershey Company	3.9/5
	Mars	3.9/5
	PepsiCo	3.8/5
	Darden Restaurants	3.7/5
	McDonald's	3.6/5

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Darden Restaurants as an Employer

3.6/5

Darden Restaurants has a 3.6/5 stars for its overall company culture rated by their employees

top

40%

CEO of Darden Restaurants

Gene Lee

In the Top 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Darden Restaurants scored a 20 for Net Promoter Score and a 2 for Employee Net Promoter Score. NPS gauges how likely a customer of Darden Restaurants would recommend the brand to a friend. ENPS measures how likely Darden Restaurants employees would recommend working at Darden Restaurants to a friend.

Net Promoter Score

NPS Score

51%	Promoters
18%	Passive
31%	Detractors

Employee Net Promoter Score

eNPS Score

43%	Promoters
16%	Passive
41%	Detractors

Global Ranking Snapshot

Darden Restaurants is ranked #342 in the Global Top 100 Brands. It ranks just behind GOAT Group and just ahead of Poshmark.

RANK			INDUSTRY
340	Snap-on Tools	Nicholas Pinchuk	Energy and Manufacturing
341	GOAT Group	Eddy Lu	Fashion and Beauty
342	Darden Restaurants	Gene Lee	Food and Beverages
343	Poshmark	Manish Chandra	Tech
344	Diageo	Ivan Menezes	Food and Beverages
345	Sunrise Senior Living	Jack Callison	Health and Wellness
346	Omnicom Media Group	Daryl Simm	Media and Entertainment

Food and Beverages Ranking Snapshot

Darden Restaurants is ranked #28 in the Food and Beverages Industry. It ranks just behind California Pizza Kitchen and just ahead of Diageo.

RANK		Location
26	Cargill	Wayzata, MN
27	California Pizza Kitchen	Los Angeles, CA
28	Darden Restaurants	Orlando, FL
29	Diageo	London, AR
30	Olive Garden Italian Restaurants
31	Frito-Lay	Plano, TX
32	Toast	Boston, MA