3
NPS
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GOAT Group is ranked #49 in Top Brands for Gen ZAwards & Recognition
GOAT Group is ranked #49 in Top Brands for Gen Z
Awards & Recognition
About GOAT Group's Brand
GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries. GOAT Group’s brand is ranked #341 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of GOAT Group. When compared to other organizations within the Fashion and Beauty industry, GOAT Group is ranked #39. Among its major competitors, GOAT Group is ranked in 4th place for NPS while Nike is 1st, and adidas is 2nd.
Brand at a Glance
72%
Customer Loyalty
3/5
Product Quality
2.9/5
Pricing
2.9/5
Customer Service
GOAT Group Ranking
- #49 in Top Brands for Gen Z
- #39 in Fashion and Beauty
- #4 / 4 of its competitors
GOAT Group NPS
GOAT Group's Net Promoter Score (NPS) is a 3 with 46% Promoters, 11% Passives, and 43% Detractors. Net Promoter Score tracks whether GOAT Group's customers would recommend using the product based on a scale of -100 to 100.
GOAT Group Overall NPS
| 46% | Promoters |
|---|---|
| 11% | Passives |
| 43% | Detractors |
GOAT Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 4 | Jul 2024 | 4 |
Aug 2024 4 | Aug 2024 | 4 |
Sep 2024 4 | Sep 2024 | 4 |
Oct 2024 4 | Oct 2024 | 4 |
Nov 2024 4 | Nov 2024 | 4 |
Jan 2025 4 | Jan 2025 | 4 |
Feb 2025 4 | Feb 2025 | 4 |
Mar 2025 4 | Mar 2025 | 4 |
Apr 2025 2 | Apr 2025 | 2 |
Nov 2025 2 | Nov 2025 | 2 |
Dec 2025 2 | Dec 2025 | 2 |
Jan 2026 2 | Jan 2026 | 2 |
How Other Brands Compare
GOAT Group is ranked #4 for NPS among its competitors. Nike and adidas come in first and second, with StockX coming in at third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GOAT Group NPS by Gender
Male customers rated GOAT Group's NPS 34 points higher than Female customers.
Male
6
GOAT Group's NPS was rated 6 by Male customers on Comparably.
49%
Promoters
8%
Passives
43%
Detractors
Female
-28
GOAT Group's NPS was rated -28 by Female customers on Comparably.
30%
Promoters
12%
Passives
58%
Detractors
GOAT Group NPS by Ethnicity
GOAT Group's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -12 | Caucasian | -12 |
Hispanic or Latino -24 | Hispanic or Latino | -24 |
African American/Black 20 | African American/Black | 20 |
Asian or Pacific Islander 0 | Asian or Pacific Islander | 0 |
Other -94 | Other | -94 |
GOAT Group NPS by Age
GOAT Group's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
GOAT Group NPS by Usage
GOAT Group's NPS was rated the highest by customers who have used GOAT Group's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -43 | Less than 1 Year | -43 |
1 to 2 Years 5 | 1 to 2 Years | 5 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years -39 | 5 to 10 Years | -39 |
Over 10 Years -100 | Over 10 Years | -100 |
GOAT Group NPS vs. Competitors
Compared to its competitors, GOAT Group's NPS is rated right below StockX.
| COMPANY | NPS Score | |
|---|---|---|
 | Nike | 48 |
 | adidas | 41 |
 | StockX | 11 |
 | GOAT Group | 3 |
GOAT Group NPS vs Companies in Fashion and Beauty
In the Fashion and Beauty industry, GOAT Group's NPS is rated right below Gucci.
| COMPANY | NPS Score | |
|---|---|---|
| Nike | 48 |
 | Vans | 47 |
 | American Eagle Outfitters | 44 |
 | Uniqlo | 40 |
 | CHANEL | 39 |
 | Glossier | 38 |
 | Crocs | 34 |
 | Gucci | 31 |
| GOAT Group | 3 |
GOAT Group Customer Reviews
Out of the 24 GOAT Group customer reviews 11 were positive and 13 were constructive. GOAT Group customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
GOAT Group Customer Loyalty
72%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
72% of GOAT Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GOAT Group Customer Loyalty Score by Gender
Male customers rated GOAT Group's Customer Loyalty score 14% higher than Female customers.
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Male
82%
Yes
Female
68%
Yes
GOAT Group Customer Loyalty Score by Ethnicity
GOAT Group's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of GOAT Group.
80
out of 100
Caucasian
79
out of 100
Hispanic or Latino
78
out of 100
African American/Black
82
out of 100
Asian or Pacific Islander
58
out of 100
Other
GOAT Group Customer Loyalty Score by Age
GOAT Group's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of GOAT Group.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 89% | 18-25 | 89% |
26-30 66% | 26-30 | 66% |
31-35 74% | 31-35 | 74% |
36-40 61% | 36-40 | 61% |
41-45 61% | 41-45 | 61% |
46-50 50% | 46-50 | 50% |
51-55 70% | 51-55 | 70% |
56-60 46% | 56-60 | 46% |
GOAT Group Customer Loyalty Score by Usage
GOAT Group's Customer Loyalty score was rated the highest by customers who have used GOAT Group's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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GOAT Group Customer Loyalty Score by Industry
GOAT Group's Customer Loyalty score was rated the highest by Hospitality industry customers, and the lowest by Manufacturing and Machinery industry customers.
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GOAT Group Customer Loyalty vs. Competitors
Compared to its competitors, GOAT Group's Customer Loyalty score is rated right below StockX.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| adidas | 85% |
| Nike | 83% |
| StockX | 77% |
| GOAT Group | 72% |
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Customer Loyalty for Other Fashion and Beauty Brands
In the Fashion and Beauty industry, GOAT Group's Customer Loyalty score is rated right below Gucci.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| American Eagle Outfitters | 87% |
| Vans | 85% |
| Nike | 83% |
| Uniqlo | 81% |
| CHANEL | 79% |
| Crocs | 79% |
| Glossier | 77% |
| Gucci | 76% |
| GOAT Group | 72% |
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GOAT Group Product Quality
3/5
GOAT Group has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
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GOAT Group Product Information
GOAT Group’s product quality score is a 3 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated GOAT Group's product the highest. Reviewers from the Consumer Services industry rated GOAT Group the lowest at 2.5.
- Website
- https://www.goat.com
- Company Size
- 501-1,000 Employees
Industry
Retail
Quick Insights into GOAT Group Product Quality
GOAT Group's Product Quality score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers who have used GOAT Group's products/services for Over 10 Years.
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Ranked GOAT Group Product Quality the Highest
Ranked GOAT Group Product Quality the Lowest
GOAT Group Product Quality Score by Gender
Male customers rated GOAT Group's Product Quality score 0.5 stars higher than Female customers.
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Male
3/5
Female
2.5/5
GOAT Group Product Quality Score by Ethnicity
GOAT Group's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of GOAT Group.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Hispanic or Latino 2.3 | Hispanic or Latino | 2.3 |
African American/Black 3.5 | African American/Black | 3.5 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 1.5 | Other | 1.5 |
GOAT Group Product Quality Score by Age
GOAT Group's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 3 | 26-30 | 3 |
31-35 2.3 | 31-35 | 2.3 |
36-40 1.6 | 36-40 | 1.6 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.9 | 46-50 | 1.9 |
51-55 1.6 | 51-55 | 1.6 |
56-60 1.5 | 56-60 | 1.5 |
GOAT Group Product Quality Score by Usage
GOAT Group's Product Quality score was rated the highest by customers who have used GOAT Group's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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GOAT Group Product Quality Score by Industry
GOAT Group's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Manufacturing and Machinery industry customers.
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GOAT Group Product Quality vs. Competitors
Compared to its competitors, GOAT Group's Product Quality score is rated right below StockX.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nike | 4.3/5 |
| adidas | 4.3/5 |
| StockX | 3.8/5 |
| GOAT Group | 3/5 |
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Product Quality for Other Fashion and Beauty Brands
In the Fashion and Beauty industry, GOAT Group's Product Quality score is rated right below Crocs.
| COMPANY | Product Quality Score | |
|---|---|---|
| Uniqlo | 4.3/5 |
| Nike | 4.3/5 |
| Vans | 4.3/5 |
| Glossier | 4.3/5 |
| CHANEL | 4.2/5 |
| American Eagle Outfitters | 4.2/5 |
| Gucci | 4.2/5 |
| Crocs | 4.1/5 |
| GOAT Group | 3/5 |
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GOAT Group Pricing
GOAT Group ROI & Value For Money
2.9/5
GOAT Group has a value for money and ROI score of 2.9 out of 5 stars rated by its users and customers.
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GOAT Group Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Marketing, Advertising and Research industry. The users from the Automotive and Transportation industry think that they had the lowest ROI from GOAT Group.
Quick Insights into GOAT Group ROI
GOAT Group's ROI score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers who have used GOAT Group's products/services for Over 10 Years.
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Ranked GOAT Group ROI the Highest
Ranked GOAT Group ROI the Lowest
GOAT Group ROI Score by Gender
Male customers rated GOAT Group's ROI score 0.6 stars higher than Female customers.
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Male
2.9/5
Female
2.3/5
GOAT Group ROI Score by Ethnicity
GOAT Group's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of GOAT Group.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Hispanic or Latino 2.1 | Hispanic or Latino | 2.1 |
African American/Black 3.3 | African American/Black | 3.3 |
Asian or Pacific Islander 3 | Asian or Pacific Islander | 3 |
Other 1.5 | Other | 1.5 |
GOAT Group ROI Score by Age
GOAT Group's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full ROI by Age data of GOAT Group.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
26-30 2.7 | 26-30 | 2.7 |
31-35 2.4 | 31-35 | 2.4 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 2.1 | 46-50 | 2.1 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
GOAT Group ROI Score by Usage
GOAT Group's ROI score was rated the highest by customers who have used GOAT Group's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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GOAT Group ROI Score by Industry
GOAT Group's ROI score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Manufacturing and Machinery industry customers.
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GOAT Group Pricing vs. Competitors
Compared to its competitors, GOAT Group's ROI score is rated right below StockX.
| COMPANY | Pricing Score | |
|---|---|---|
| adidas | 4/5 |
| Nike | 3.9/5 |
| StockX | 3.7/5 |
| GOAT Group | 2.9/5 |
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ROI for Other Fashion and Beauty Brands
In the Fashion and Beauty industry, GOAT Group's ROI score is rated right below Crocs.
| COMPANY | Pricing Score | |
|---|---|---|
| Vans | 4/5 |
| Uniqlo | 4/5 |
| Nike | 3.9/5 |
| CHANEL | 3.9/5 |
| Glossier | 3.9/5 |
| American Eagle Outfitters | 3.8/5 |
| Gucci | 3.8/5 |
| Crocs | 3.7/5 |
| GOAT Group | 2.9/5 |
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GOAT Group Customer Satisfaction (CSAT)
GOAT Group Customer Satisfaction (CSAT) Score
50 / 100
GOAT Group has an overall Customer Satisfaction score of 50 rated by its users and customers.
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Very Satisfied
31%
Satisfied
19%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
7%
Very Dissatisfied
30%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into GOAT Group Customer Satisfaction
GOAT Group's Customer Satisfaction score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by customers who have used GOAT Group's products/services for Over 10 Years.
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Ranked GOAT Group Customer Satisfaction the Highest
Ranked GOAT Group Customer Satisfaction the Lowest
GOAT Group Customer Satisfaction Score by Gender
Male customers rated GOAT Group's Customer Satisfaction score 2 points higher than Female customers.
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44 / 100
MaleVery Satisfied | 31% | |
|---|---|---|
Satisfied | 13% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 6% | |
Very Dissatisfied | 46% |
42 / 100
FemaleVery Satisfied | 30% | |
|---|---|---|
Satisfied | 12% | |
Neither Satisfied nor Dissatisfied | 13% | |
Dissatisfied | 5% | |
Very Dissatisfied | 40% |
GOAT Group Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
GOAT Group's Customer Satisfaction (CSAT) score was rated 44% according to Caucasian users and customers.
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44 / 100
Very Satisfied
25%
Satisfied
19%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
3%
Very Dissatisfied
50%
CSAT according to Hispanic or Latino
GOAT Group's Customer Satisfaction (CSAT) score was rated 54% according to Hispanic or Latino users and customers.
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54 / 100
Very Satisfied
46%
Satisfied
8%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
8%
Very Dissatisfied
38%
CSAT according to African American/Black
GOAT Group's Customer Satisfaction (CSAT) score was rated 58% according to African American/Black users and customers.
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58 / 100
Very Satisfied
47%
Satisfied
11%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
5%
Very Dissatisfied
37%
CSAT according to Asian or Pacific Islander
GOAT Group's Customer Satisfaction (CSAT) score was rated 47% according to Asian or Pacific Islander users and customers.
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47 / 100
Very Satisfied
40%
Satisfied
7%
Neither Satisfied nor Dissatisfied
27%
Dissatisfied
13%
Very Dissatisfied
13%
CSAT according to Other
GOAT Group's Customer Satisfaction (CSAT) score was rated 7% according to Other users and customers.
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7 / 100
Very Satisfied
0%
Satisfied
7%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
80%
GOAT Group Customer Satisfaction Score by Age
GOAT Group's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 66% | |||||||||||||||
| 26-30 | 53% | |||||||||||||||
| 31-35 | 36% | |||||||||||||||
| 36-40 | 20% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 46-50 | 29% | |||||||||||||||
| 51-55 | 20% | |||||||||||||||
| 56-60 | 0% |
GOAT Group Customer Satisfaction Score by Usage
GOAT Group's Customer Satisfaction score was rated the highest by customers who have used GOAT Group's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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GOAT Group Customer Satisfaction Score by Industry
GOAT Group's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Manufacturing and Machinery industry customers.
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{
"title": "GOAT Group Customer Satisfaction Score by Industry",
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"bars": [
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"label": "Tech",
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{
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"score": 17,
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{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 33,
"stars": 0,
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"scoreClassName": "",
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{
"label": "Insurance",
"groupId": 526,
"score": 33,
"stars": 0,
"csatScore": 33,
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"scoreClassName": "",
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{
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"scoreClassName": "",
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{
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{
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]
}GOAT Group Customer Satisfaction vs. Competitors
Compared to its competitors, GOAT Group's Customer Satisfaction score is rated right below StockX.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| adidas | 87% |
| Nike | 86% |
| StockX | 66% |
| GOAT Group | 50% |
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Customer Satisfaction for Other Fashion and Beauty Brands
In the Fashion and Beauty industry, GOAT Group's Customer Satisfaction score is rated right below Gucci.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Uniqlo | 88% |
| Nike | 86% |
| Vans | 85% |
| American Eagle Outfitters | 82% |
| CHANEL | 80% |
| Glossier | 79% |
| Crocs | 79% |
| Gucci | 79% |
| GOAT Group | 50% |
Unlock GOAT Group Customer Satisfaction vs. Companies in Fashion and Beauty Data
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GOAT Group Customer Service
2.9/5
GOAT Group has an overall Customer Service score of 2.9 out of 5 stars rated by its users and customers.
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About GOAT Group's Customer Service
Address
Culver City, CA
Website
https://www.goat.com
GOAT Group's Social Links
Quick Insights into GOAT Group Customer Service
GOAT Group's Customer Service score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers who have used GOAT Group's products/services for Over 10 Years.
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Ranked GOAT Group Customer Service the Highest
Ranked GOAT Group Customer Service the Lowest
GOAT Group Customer Service Score by Gender
Male customers rated GOAT Group's Customer Service score 0.5 stars higher than Female customers.
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Male
2.9/5
Female
2.4/5
GOAT Group Customer Service Score by Ethnicity
GOAT Group's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Hispanic or Latino 2.1 | Hispanic or Latino | 2.1 |
African American/Black 3.3 | African American/Black | 3.3 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 1.5 | Other | 1.5 |
GOAT Group Customer Service Score by Age
GOAT Group's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
26-30 3.1 | 26-30 | 3.1 |
31-35 2.4 | 31-35 | 2.4 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.8 | 46-50 | 1.8 |
51-55 1.8 | 51-55 | 1.8 |
56-60 1.5 | 56-60 | 1.5 |
GOAT Group Customer Service Score by Usage
GOAT Group's Customer Service score was rated the highest by customers who have used GOAT Group's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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GOAT Group Customer Service Score by Industry
GOAT Group's Customer Service score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Manufacturing and Machinery industry customers.
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GOAT Group Customer Service vs. Competitors
Compared to its competitors, GOAT Group's Customer Service score is rated right below StockX.
| COMPANY | Customer Service Score | |
|---|---|---|
| Nike | 4.1/5 |
| adidas | 4.1/5 |
| StockX | 3.7/5 |
| GOAT Group | 2.9/5 |
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Customer Service for Other Fashion and Beauty Brands
In the Fashion and Beauty industry, GOAT Group's Customer Service score is rated right below Crocs.
| COMPANY | Customer Service Score | |
|---|---|---|
| Glossier | 4.2/5 |
| Uniqlo | 4.1/5 |
| Nike | 4.1/5 |
| Vans | 4.1/5 |
| CHANEL | 4.1/5 |
| American Eagle Outfitters | 4/5 |
| Gucci | 4/5 |
| Crocs | 3.8/5 |
| GOAT Group | 2.9/5 |
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GOAT Group as an Employer
4.2/5
GOAT Group has a 4.2/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
GOAT Group scored a 3 for Net Promoter Score and a 18 for Employee Net Promoter Score. NPS gauges how likely a customer of GOAT Group would recommend the brand to a friend. ENPS measures how likely GOAT Group employees would recommend working at GOAT Group to a friend.
Net Promoter Score
3
NPS Score
| 46% | Promoters |
|---|---|
| 11% | Passive |
| 43% | Detractors |
Employee Net Promoter Score
18
eNPS Score
| 54% | Promoters |
|---|---|
| 10% | Passive |
| 36% | Detractors |
Global Ranking Snapshot
GOAT Group is ranked #341 in the Global Top 100 Brands. It ranks just behind Snap-on Tools and just ahead of Darden Restaurants.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
339 |  | Textron |  | Scott Donnelly | Automotive and Transportation |
340 |  | Snap-on Tools |  | Nicholas Pinchuk | Energy and Manufacturing |
341 | | GOAT Group | | Eddy Lu | Fashion and Beauty |
342 |  | Darden Restaurants |  | Gene Lee | Food and Beverages |
343 |  | Poshmark |  | Manish Chandra | Tech |
344 |  | Diageo |  | Ivan Menezes | Food and Beverages |
345 |  | Sunrise Senior Living |  | Jack Callison | Health and Wellness |
Fashion and Beauty Ranking Snapshot
GOAT Group is ranked #39 in the Fashion and Beauty Industry. It ranks just behind L Brands and just ahead of Poshmark.
| RANK | COMPANY | Location | |
|---|---|---|---|
37 |  | Torrid | City Of Industry, CA |
38 |  | L Brands | Columbus, OH |
39 | | GOAT Group | Culver City, CA |
40 | | Poshmark | Redwood City, CA |
41 |  | Urban Outfitters | |
42 |  | Burberry | |
43 |  | TOMS Shoes | Los Angeles, CA |
