-100
NPS
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Canada Cartage
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About Canada Cartage's Brand
We’re Canada’s largest provider of fleet outsourcing, serving some of the country’s best-known and most successful companies. Among its major competitors, Canada Cartage is ranked in 3rd place for NPS while Ryder System is 1st, and Penske Truck Leasing is 2nd.
Canada Cartage Ranking
- #3 / 3 of its competitors
Canada Cartage NPS
Canada Cartage's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Canada Cartage's customers would recommend using the product based on a scale of -100 to 100.
Canada Cartage Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Canada Cartage NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2025 -100 | Apr 2025 | -100 |
How Other Brands Compare
Canada Cartage is ranked third for NPS among its competitors. Ryder System and Penske Truck Leasing come in first and second.
Canada Cartage |  Ryder System |  Penske Truck Leasing | |
| Global Ranking | #- | #488 | #- |
| NPS | -100 | 16 | 0 |
| Valuation Updated every 24 hours for public companies | - | $1.60B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Canada Cartage NPS vs. Competitors
Compared to its competitors, Canada Cartage's NPS is rated right below Penske Truck Leasing.
| COMPANY | NPS Score | |
|---|---|---|
| Ryder System | 16 |
| Penske Truck Leasing | 0 |
| Canada Cartage | -100 |
Consumer vs. Employees
Canada Cartage scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Canada Cartage would recommend the brand to a friend. ENPS measures how likely Canada Cartage employees would recommend working at Canada Cartage to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
