-100
NPS
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Carestream Health
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About Carestream Health's Brand
Among its major competitors, Carestream Health is ranked in 4th place for NPS while Agfa Gevaert is 1st, and GE Healthcare is 2nd.
Carestream Health Ranking
- #4 / 4 of its competitors
Carestream Health NPS
Carestream Health's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Carestream Health's customers would recommend using the product based on a scale of -100 to 100.
Carestream Health Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Carestream Health NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 -100 | Apr 2024 | -100 |
How Other Brands Compare
Carestream Health is ranked #4 for NPS among its competitors. Agfa Gevaert and GE Healthcare come in first and second, with Patterson Dental coming in at third.
Carestream Health |  GE Healthcare |  Patterson Dental |  Agfa Gevaert | |
| Global Ranking | #- | #349 | #- | #- |
| NPS | -100 | 24 | 0 | 67 |
| Valuation Updated every 24 hours for public companies | - | $116.66B | $3.05B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Carestream Health NPS vs. Competitors
Compared to its competitors, Carestream Health's NPS is rated right below Novarad.
| COMPANY | NPS Score | |
|---|---|---|
| Agfa Gevaert | 67 |
| GE Healthcare | 24 |
| Patterson Dental | 0 |
 | Novarad | N/A |
| Carestream Health | -100 |
Carestream Health as an Employer
3.8/5
Carestream Health has a 3.8/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Carestream Health scored a -100 for Net Promoter Score and a -45 for Employee Net Promoter Score. NPS gauges how likely a customer of Carestream Health would recommend the brand to a friend. ENPS measures how likely Carestream Health employees would recommend working at Carestream Health to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-45
eNPS Score
| 11% | Promoters |
|---|---|
| 33% | Passive |
| 56% | Detractors |
