-6
NPS
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Cohesity
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About Cohesity's Brand
Cohesity provides the most comprehensive data security platform, architected for scale and speed. Our 3 pillars are: 1. Data protection, 2. Data security, 3. Data insights Among its major competitors, Cohesity is ranked in 3rd place for NPS while DataCore Software is 1st, and Dropbox is 2nd.Their current valuation is $1.50B
Brand at a Glance
66%
Customer Loyalty
3.3/5
Product Quality
3.5/5
Pricing
3.4/5
Customer Service
Cohesity Ranking
- #3 / 4 of its competitors
Cohesity NPS
Cohesity's Net Promoter Score (NPS) is a -6 with 37% Promoters, 20% Passives, and 43% Detractors. Net Promoter Score tracks whether Cohesity's customers would recommend using the product based on a scale of -100 to 100.
Cohesity Overall NPS
| 37% | Promoters |
|---|---|
| 20% | Passives |
| 43% | Detractors |
Cohesity NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -13 | Jul 2023 | -13 |
Aug 2023 -12 | Aug 2023 | -12 |
Sep 2023 -15 | Sep 2023 | -15 |
Nov 2023 -13 | Nov 2023 | -13 |
Dec 2023 -14 | Dec 2023 | -14 |
Jan 2024 -11 | Jan 2024 | -11 |
Mar 2024 -6 | Mar 2024 | -6 |
Apr 2024 -7 | Apr 2024 | -7 |
May 2024 -9 | May 2024 | -9 |
Jun 2024 -9 | Jun 2024 | -9 |
Apr 2025 -8 | Apr 2025 | -8 |
Jun 2025 -6 | Jun 2025 | -6 |
How Other Brands Compare
Cohesity is ranked third for NPS among its competitors. DataCore Software and Dropbox come in first and second, with Zadara Storage coming in at #4. Among those competitors, it is the third most valued company behind Dropbox.
Cohesity |  Dropbox |  Zadara Storage |  DataCore Software | |
| Global Ranking | #- | #314 | #- | #- |
| NPS | -6 | 21 | - | 50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $1.50B | $7.41B | $150.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cohesity NPS by Gender
Male customers rated Cohesity's NPS 77 points higher than Female customers.
Male
37
Cohesity's NPS was rated 37 by Male customers on Comparably.
64%
Promoters
9%
Passives
27%
Detractors
Female
-40
Cohesity's NPS was rated -40 by Female customers on Comparably.
20%
Promoters
20%
Passives
60%
Detractors
Cohesity NPS by Ethnicity
Cohesity's NPS was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
Asian or Pacific Islander -50 | Asian or Pacific Islander | -50 |
Other 20 | Other | 20 |
Cohesity NPS by Age
Cohesity's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
Cohesity NPS by Usage
Cohesity's NPS was rated the highest by customers who have used Cohesity's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 24 | 1 to 2 Years | 24 |
2 to 5 Years 20 | 2 to 5 Years | 20 |
5 to 10 Years -34 | 5 to 10 Years | -34 |
Cohesity NPS vs. Competitors
Compared to its competitors, Cohesity's NPS is rated right below Tarmin.
| COMPANY | NPS Score | |
|---|---|---|
| DataCore Software | 50 |
| Dropbox | 21 |
 | Tarmin | N/A |
| Cohesity | -6 |
Cohesity Customer Reviews
Out of the 2 Cohesity customer reviews 1 was positive and 1 was constructive. Cohesity customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Cohesity Customer Loyalty
66%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
66% of Cohesity users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Cohesity Customer Loyalty Score by Gender
Male customers rated Cohesity's Customer Loyalty score 46% higher than Female customers.
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Male
92%
Yes
Female
46%
Yes
Cohesity Customer Loyalty Score by Ethnicity
Cohesity's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Cohesity.
70
out of 100
Caucasian
78
out of 100
Asian or Pacific Islander
64
out of 100
Other
Cohesity Customer Loyalty Score by Age
Cohesity's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 33% | 31-35 | 33% |
36-40 70% | 36-40 | 70% |
41-45 100% | 41-45 | 100% |
51-55 70% | 51-55 | 70% |
Cohesity Customer Loyalty Score by Usage
Cohesity's Customer Loyalty score was rated the highest by customers who have used Cohesity's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Cohesity Customer Loyalty Score by Industry
Cohesity's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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Cohesity Customer Loyalty vs. Competitors
Compared to its competitors, Cohesity's Customer Loyalty score is rated right above Tarmin, and is preceded by Dropbox.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| DataCore Software | 100% |
| Dropbox | 74% |
| Cohesity | 66% |
| Tarmin | N/A |
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Cohesity Product Quality
3.3/5
Cohesity has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Cohesity Product Information
Cohesity’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Cohesity's product the highest. Reviewers from the Aerospace and Aviation industry rated Cohesity the lowest at 3.
- Website
- http://www.cohesity.com/
- Company Size
- 201-500 Employees
Industry
Tech
AI, Big Data and Analytics
Enterprise
Quick Insights into Cohesity Product Quality
Cohesity's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers ages 31-35.
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Ranked Cohesity Product Quality the Highest
Ranked Cohesity Product Quality the Lowest
Cohesity Product Quality Score by Gender
Male customers rated Cohesity's Product Quality score 0.6 stars higher than Female customers.
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Male
4.2/5
Female
3.6/5
Cohesity Product Quality Score by Ethnicity
Cohesity's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Cohesity.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Asian or Pacific Islander 3.2 | Asian or Pacific Islander | 3.2 |
Other 3.9 | Other | 3.9 |
Cohesity Product Quality Score by Age
Cohesity's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.6 | 31-35 | 2.6 |
36-40 3.5 | 36-40 | 3.5 |
41-45 4.8 | 41-45 | 4.8 |
51-55 4.1 | 51-55 | 4.1 |
Cohesity Product Quality Score by Usage
Cohesity's Product Quality score was rated the highest by customers who have used Cohesity's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Cohesity Product Quality Score by Industry
Cohesity's Product Quality score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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Cohesity Product Quality vs. Competitors
Compared to its competitors, Cohesity's Product Quality score is rated right above Tarmin, and is preceded by Dropbox.
| COMPANY | Product Quality Score | |
|---|---|---|
| DataCore Software | 5/5 |
| Dropbox | 3.8/5 |
| Cohesity | 3.3/5 |
| Tarmin | N/A |
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Cohesity Pricing
Cohesity ROI & Value For Money
3.5/5
Cohesity has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Cohesity Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Cohesity.
Quick Insights into Cohesity ROI
Cohesity's ROI score was rated highest by customers ages 41-45, and rated lowest by customers ages 31-35.
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Ranked Cohesity ROI the Highest
Ranked Cohesity ROI the Lowest
Cohesity ROI Score by Gender
Male customers rated Cohesity's ROI score 0.8 stars higher than Female customers.
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Male
4.2/5
Female
3.4/5
Cohesity ROI Score by Ethnicity
Cohesity's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Asian or Pacific Islander 3.2 | Asian or Pacific Islander | 3.2 |
Other 4.7 | Other | 4.7 |
Cohesity ROI Score by Age
Cohesity's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.6 | 31-35 | 2.6 |
36-40 3.3 | 36-40 | 3.3 |
41-45 4.8 | 41-45 | 4.8 |
51-55 4.1 | 51-55 | 4.1 |
Cohesity ROI Score by Usage
Cohesity's ROI score was rated the highest by customers who have used Cohesity's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Cohesity ROI Score by Industry
Cohesity's ROI score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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Cohesity Pricing vs. Competitors
Compared to its competitors, Cohesity's ROI score is rated right above Tarmin, and is preceded by Dropbox.
| COMPANY | Pricing Score | |
|---|---|---|
| DataCore Software | 4.7/5 |
| Dropbox | 3.8/5 |
| Cohesity | 3.5/5 |
| Tarmin | N/A |
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Cohesity Customer Satisfaction (CSAT)
Cohesity Customer Satisfaction (CSAT) Score
53 / 100
Cohesity has an overall Customer Satisfaction score of 53 rated by its users and customers.
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Very Satisfied
29%
Satisfied
24%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
11%
Very Dissatisfied
24%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Cohesity Customer Satisfaction
Cohesity's Customer Satisfaction score was rated highest by customers who have used Cohesity's products/services for 2 to 5 Years, and rated lowest by customers ages 31-35.
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Ranked Cohesity Customer Satisfaction the Highest
Ranked Cohesity Customer Satisfaction the Lowest
Cohesity Customer Satisfaction Score by Gender
Male customers rated Cohesity's Customer Satisfaction score 36 points higher than Female customers.
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76 / 100
MaleVery Satisfied | 38% | |
|---|---|---|
Satisfied | 38% | |
Neither Satisfied nor Dissatisfied | 24% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
40 / 100
FemaleVery Satisfied | 40% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 60% |
Cohesity Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Cohesity's Customer Satisfaction (CSAT) score was rated 60% according to Caucasian users and customers.
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60 / 100
Very Satisfied
20%
Satisfied
40%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
20%
CSAT according to Asian or Pacific Islander
Cohesity's Customer Satisfaction (CSAT) score was rated 50% according to Asian or Pacific Islander users and customers.
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50 / 100
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%
CSAT according to Other
Cohesity's Customer Satisfaction (CSAT) score was rated 60% according to Other users and customers.
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60 / 100
Very Satisfied
60%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
40%
Cohesity Customer Satisfaction Score by Age
Cohesity's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 0% | |||||||||||||||
| 41-45 | 100% |
Cohesity Customer Satisfaction Score by Usage
Cohesity's Customer Satisfaction score was rated the highest by customers who have used Cohesity's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Cohesity Customer Satisfaction Score by Industry
Cohesity's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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}Cohesity Customer Satisfaction vs. Competitors
Compared to its competitors, Cohesity's Customer Satisfaction score is rated right above Tarmin, and is preceded by Dropbox.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| DataCore Software | 67% |
| Dropbox | 67% |
| Cohesity | 53% |
| Tarmin | 0% |
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Cohesity Customer Service
3.4/5
Cohesity has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Cohesity's Customer Service
Address
2625 Augustine Dr, Santa Clara, CA 95054
Website
http://www.cohesity.com/
Cohesity's Social Links
Quick Insights into Cohesity Customer Service
Cohesity's Customer Service score was rated highest by customers ages 41-45, and rated lowest by customers ages 31-35.
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Ranked Cohesity Customer Service the Highest
Ranked Cohesity Customer Service the Lowest
Cohesity Customer Service Score by Gender
Male customers rated Cohesity's Customer Service score 1.4 stars higher than Female customers.
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Male
4.2/5
Female
2.8/5
Cohesity Customer Service Score by Ethnicity
Cohesity's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Cohesity.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 3.8 | Other | 3.8 |
Cohesity Customer Service Score by Age
Cohesity's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 1.9 | 31-35 | 1.9 |
36-40 3.6 | 36-40 | 3.6 |
41-45 4.8 | 41-45 | 4.8 |
51-55 3.8 | 51-55 | 3.8 |
Cohesity Customer Service Score by Usage
Cohesity's Customer Service score was rated the highest by customers who have used Cohesity's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Cohesity Customer Service Score by Industry
Cohesity's Customer Service score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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Cohesity Customer Service vs. Competitors
Compared to its competitors, Cohesity's Customer Service score is rated right above Tarmin, and is preceded by Dropbox.
| COMPANY | Customer Service Score | |
|---|---|---|
| DataCore Software | 4.7/5 |
| Dropbox | 3.6/5 |
| Cohesity | 3.4/5 |
| Tarmin | N/A |
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Cohesity as an Employer
2.6/5
Cohesity has a 2.6/5 stars for its overall company culture rated by their employees
bottom
20%
Consumer vs. Employees
Cohesity scored a -6 for Net Promoter Score and a -42 for Employee Net Promoter Score. NPS gauges how likely a customer of Cohesity would recommend the brand to a friend. ENPS measures how likely Cohesity employees would recommend working at Cohesity to a friend.
Net Promoter Score
-6
NPS Score
| 37% | Promoters |
|---|---|
| 20% | Passive |
| 43% | Detractors |
Employee Net Promoter Score
-42
eNPS Score
| 21% | Promoters |
|---|---|
| 16% | Passive |
| 63% | Detractors |
