Collibra NPS & Customer Reviews

Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Brand Page

Collibra

Marketing or Exec? Claim Your Free Account

Collibra

Rate this Brand

About Collibra's Brand

Since 2008, Collibra’s mission has been to change how organizations use data so our customers can change the world. Our cloud-based platform - the Collibra Data Intelligence Cloud - was built with the purpose of bringing simplicity and unity to the world’s rapidly-growing, fragmented data landscape. Combining security and accessibility, Collibra’s products deliver data our users can trust, helping them to get more out of their work and accelerate innovation. Among its major competitors, Collibra is ranked in 2nd place for NPS while Alation is 1st, and Datadog is 3rd.

Brand at a Glance

74%

Customer Loyalty

3.6/5

Product Quality

3.4/5

Pricing

3.7/5

Customer Service

Collibra Ranking

^#2 / 4 of its competitors

Collibra NPS

Collibra's Net Promoter Score (NPS) is a 31 with 59% Promoters, 13% Passives, and 28% Detractors. Net Promoter Score tracks whether Collibra's customers would recommend using the product based on a scale of -100 to 100.

Collibra Overall NPS

NPS

59%	Promoters
13%	Passives
28%	Detractors

Collibra NPS Trend

-100

-50

100

Summary	Date	Score
Sep 2022 28	Sep 2022	28
Nov 2022 34	Nov 2022	34
Dec 2022 30	Dec 2022	30
Jan 2023 24	Jan 2023	24
Jul 2023 22	Jul 2023	22
Oct 2023 26	Oct 2023	26
Jan 2024 21	Jan 2024	21
Feb 2024 24	Feb 2024	24
Mar 2024 18	Mar 2024	18
Jan 2025 21	Jan 2025	21
Mar 2025 24	Mar 2025	24
Oct 2025 31	Oct 2025	31

How Other Brands Compare

Collibra is ranked second for NPS among its competitors. Alation and Datadog come in first and third, with Databricks coming in at #4.

	Collibra	Datadog	Alation	Databricks
Global Ranking	#-	#699	#838	#-
NPS	31	29	45	29
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	Neutral
Valuation Updated every 24 hours for public companies	-	$19.33B	$250.00M	$6.20B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Collibra NPS by Gender

Collibra's NPS was rated 49 by Male customers on Comparably.

Male

Collibra's NPS was rated 49 by Male customers on Comparably.

66%

Promoters

17%

Passives

17%

Detractors

Female

N/A

Collibra's NPS is not yet rated by Female customers.

Promoters

Passives

Detractors

Collibra NPS by Ethnicity

Collibra's NPS was rated 100 points by Caucasian customers on Comparably.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 100	Caucasian	100

Collibra NPS by Age

Collibra's NPS was rated 100 points by customers ages 51-55 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

51-55

100%

Collibra NPS by Usage

Collibra's NPS was rated the highest by customers who have used Collibra's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
1 to 2 Years 100	1 to 2 Years	100
2 to 5 Years 50	2 to 5 Years	50

Collibra NPS vs. Competitors

Compared to its competitors, Collibra's NPS is rated right above Datadog, and is preceded by Alation.

COMPANY		NPS Score
	Alation	45
	Collibra	31
	Datadog	29
	Databricks	29

Collibra Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of Collibra users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

74%

26%

Collibra Customer Loyalty Score by Gender

Collibra's Customer Loyalty score was rated 85 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Collibra.

Male

85%

Yes

Female

N/A

Yes

Collibra Customer Loyalty Score by Ethnicity

Collibra's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Collibra.

100

out of 100

Caucasian

Collibra Customer Loyalty Score by Age

Collibra's Customer Loyalty score was rated 100% by customers ages 51-55 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Collibra.

20%

40%

60%

80%

100%

Summary	Age	Score
51-55 100%	51-55	100%

Collibra Customer Loyalty Score by Usage

Collibra's Customer Loyalty score was rated the highest by customers who have used Collibra's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

1 to 2 Years	100%
2 to 5 Years	78%

Collibra Customer Loyalty Score by Industry

Collibra's Customer Loyalty score was rated 85% by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	85%

Collibra Customer Loyalty vs. Competitors

Compared to its competitors, Collibra's Customer Loyalty score is rated right above Databricks, and is preceded by Alation.

COMPANY		Customer Loyalty Score
	Datadog	79%
	Alation	77%
	Collibra	74%
	Databricks	73%

Unlock Collibra Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Collibra Customer Loyalty vs. Competitors data and gain insights into your customers today.

Collibra Product Quality

3.6/5

Collibra has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.

Sign Up to unlock Collibra's overall Product Quality score rated by its users and customers.

Collibra Product Information

Collibra’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Collibra's product the highest.

Website: http://www.collibra.com

Company Size: 1,001-5,000 Employees

Industry

Tech

AI, Big Data and Analytics

Enterprise

SaaS

Quick Insights into Collibra Product Quality

Collibra's Product Quality score was rated highest by customers who have used Collibra's products/services for 1 to 2 Years, and rated lowest by customers who have used Collibra's products/services for 2 to 5 Years.

Sign Up to unlock insights into how customers have ranked Collibra's Product Quality.

Ranked Collibra Product Quality the Highest

1 to 2 Years	5
Male	4.2
Tech	4.2

Ranked Collibra Product Quality the Lowest

2 to 5 Years	3

Collibra Product Quality Score by Gender

Collibra's Product Quality score was rated 4.2 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Collibra.

Male

4.2/5

Female

N/A

Collibra Product Quality Score by Ethnicity

Collibra's Product Quality score was rated 3.8 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Collibra.

Summary	Ethnicity	Score
Caucasian 3.8	Caucasian	3.8

Collibra Product Quality Score by Age

Collibra's Product Quality score was rated 3.8 stars by customers ages 51-55 on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Collibra.

Summary	Age	Score
51-55 3.8	51-55	3.8

Collibra Product Quality Score by Usage

Collibra's Product Quality score was rated the highest by customers who have used Collibra's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

1 to 2 Years	5
2 to 5 Years	3

Collibra Product Quality Score by Industry

Collibra's Product Quality score was rated 4.2 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech	4.2

Collibra Product Quality vs. Competitors

Compared to its competitors, Collibra's Product Quality score is rated right below Databricks.

COMPANY		Product Quality Score
	Datadog	4.1/5
	Alation	3.9/5
	Databricks	3.9/5
	Collibra	3.6/5

Unlock Collibra Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Collibra Product Quality vs. Competitors data and gain insights into your customers today.

Collibra Pricing

Collibra ROI & Value For Money

3.4/5

Collibra has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.

Sign Up to unlock Collibra's overall ROI score rated by its users and customers.

Collibra Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.

Quick Insights into Collibra ROI

Collibra's ROI score was rated highest by customers who have used Collibra's products/services for 1 to 2 Years, and rated lowest by customers who have used Collibra's products/services for 2 to 5 Years.

Sign Up to unlock insights into how customers have ranked Collibra's ROI score.

Ranked Collibra ROI the Highest

1 to 2 Years	4.8
51-55	4.8
Caucasian	4.8

Ranked Collibra ROI the Lowest

2 to 5 Years	3.7

Collibra ROI Score by Gender

Collibra's ROI score was rated 4 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Collibra.

Male

4/5

Female

N/A

Collibra ROI Score by Ethnicity

Collibra's ROI score was rated 4.8 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Collibra.

Summary	Ethnicity	Score
Caucasian 4.8	Caucasian	4.8

Collibra ROI Score by Age

Collibra's ROI score was rated 4.8 stars by customers ages 51-55 on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Collibra.

Summary	Age	Score
51-55 4.8	51-55	4.8

Collibra ROI Score by Usage

Collibra's ROI score was rated the highest by customers who have used Collibra's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

1 to 2 Years	4.8
2 to 5 Years	3.7

Collibra ROI Score by Industry

Collibra's ROI score was rated 4.1 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	4.1

Collibra Pricing vs. Competitors

Compared to its competitors, Collibra's ROI score is rated right below Databricks.

COMPANY		Pricing Score
	Datadog	4.1/5
	Alation	4/5
	Databricks	3.8/5
	Collibra	3.4/5

Unlock Collibra ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Collibra ROI vs. Competitors data and gain insights into your customers today.

Collibra Customer Satisfaction (CSAT)

Collibra Customer Satisfaction (CSAT) Score

77 / 100

Collibra has an overall Customer Satisfaction score of 77 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	54%
Satisfied	23%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	0%
Very Dissatisfied	15%

Very Satisfied

54%

Satisfied

23%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

15%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Collibra Customer Satisfaction

Collibra's Customer Satisfaction score was rated highest by Male customers.

Sign Up to unlock insights into how customers have ranked Collibra's Customer Satisfaction.

Ranked Collibra Customer Satisfaction the Highest

Male	67%
Tech	67%
2 to 5 Years	66%

Collibra Customer Satisfaction Score by Gender

Collibra's Customer Satisfaction score was rated 67 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Collibra.

67 / 100

Male

	Very Satisfied	67%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	33%

Collibra Customer Satisfaction Score by Usage

Collibra's Customer Satisfaction score was rated 66 points by customers who have used Collibra's products/services for 2 to 5 Years.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

2 to 5 Years	66

Collibra Customer Satisfaction Score by Industry

Collibra's Customer Satisfaction score was rated 67 points by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "Collibra Customer Satisfaction Score by Industry",
	"text": "Collibra's Customer Satisfaction score was rated 67 points by Tech industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Collibra's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 67
		}
	]
}

Tech	67

Collibra Customer Satisfaction vs. Competitors

Compared to its competitors, Collibra's Customer Satisfaction score is rated right above Datadog, and is preceded by Databricks.

COMPANY		Customer Satisfaction (CSAT) Score
	Alation	90%
	Databricks	78%
	Collibra	77%
	Datadog	75%

Unlock Collibra Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Collibra Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Collibra Customer Service

3.7/5

Collibra has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Collibra's overall Customer Service score rated by its users and customers.

About Collibra's Customer Service

Address

107 Greenwich St, York, NY 10006

Website

http://www.collibra.com

Phone Number

1(646)893-3042

Collibra's Social Links

linkedin.com/company/collibra

Quick Insights into Collibra Customer Service

Collibra's Customer Service score was rated highest by customers who have used Collibra's products/services for 1 to 2 Years, and rated lowest by customers who have used Collibra's products/services for 2 to 5 Years.

Sign Up to unlock insights into how customers have ranked Collibra's Customer Service score.

Ranked Collibra Customer Service the Highest

1 to 2 Years	4.8
51-55	4.8
Caucasian	4.8

Ranked Collibra Customer Service the Lowest

2 to 5 Years	3.7

Collibra Customer Service Score by Gender

Collibra's Customer Service score was rated 3.9 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Collibra.

Male

3.9/5

Female

N/A

Collibra Customer Service Score by Ethnicity

Collibra's Customer Service score was rated 4.8 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Collibra.

100

Summary	Ethnicity	Customer Service Score
Caucasian 4.8	Caucasian	4.8

Collibra Customer Service Score by Age

Collibra's Customer Service score was rated 4.8 stars by customers ages 51-55 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Collibra.

100

Summary	Age	Customer Service Score
51-55 4.8	51-55	4.8

Collibra Customer Service Score by Usage

Collibra's Customer Service score was rated the highest by customers who have used Collibra's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

1 to 2 Years	4.8
2 to 5 Years	3.7

Collibra Customer Service Score by Industry

Collibra's Customer Service score was rated 4.1 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	4.1

Collibra Customer Service vs. Competitors

Compared to its competitors, Collibra's Customer Service score is rated right below Databricks.

COMPANY		Customer Service Score
	Datadog	4.1/5
	Alation	3.8/5
	Databricks	3.8/5
	Collibra	3.7/5

Unlock Collibra Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Collibra Customer Service vs. Competitors data and gain insights into your customers today.

Collibra as an Employer

4.6/5

Collibra has a 4.6/5 stars for its overall company culture rated by their employees

top

CEO of Collibra

Felix Van de Maele

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Collibra scored a 31 for Net Promoter Score and a 43 for Employee Net Promoter Score. NPS gauges how likely a customer of Collibra would recommend the brand to a friend. ENPS measures how likely Collibra employees would recommend working at Collibra to a friend.

Net Promoter Score

NPS Score

59%	Promoters
13%	Passive
28%	Detractors

Employee Net Promoter Score

eNPS Score

63%	Promoters
17%	Passive
20%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail