100
NPS
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Cordis
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About Cordis' Brand
Cordis Corporation, a Johnson & Johnson company, has pioneered less invasive treatments for vascular disease. Among its major competitors, Cordis is ranked in 1st place for NPS while TERUMO MEDICAL CORPORATION is 2nd, and Boston Scientific is 3rd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
4.5/5
Pricing
3.5/5
Customer Service
Cordis Ranking
- #1 / 4 of its competitors
Cordis NPS
Cordis's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Cordis's customers would recommend using the product based on a scale of -100 to 100.
Cordis Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Cordis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2024 100 | Jun 2024 | 100 |
How Other Brands Compare
Cordis is ranked first for NPS among its competitors. TERUMO MEDICAL CORPORATION and Boston Scientific come in second and third, with jj coming in at #4.
Cordis |  Boston Scientific |  TERUMO MEDICAL CORPORATION |  jj | |
| Global Ranking | #- | #323 | #- | #- |
| NPS | 100 | 24 | 34 | - |
| Valuation Updated every 24 hours for public companies | - | $54.80B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cordis NPS vs. Competitors
Compared to its competitors, Cordis's NPS is rated right above TERUMO MEDICAL CORPORATION.
| COMPANY | NPS Score | |
|---|---|---|
| Cordis | 100 |
| TERUMO MEDICAL CORPORATION | 34 |
| Boston Scientific | 24 |
| jj | N/A |
 | Edwards & Co | N/A |
Cordis Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Cordis users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Cordis Customer Loyalty vs. Competitors
Compared to its competitors, Cordis's Customer Loyalty score is rated right above TERUMO MEDICAL CORPORATION.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Cordis | 100% |
| TERUMO MEDICAL CORPORATION | 100% |
| Boston Scientific | 80% |
| jj | N/A |
| Edwards & Co | N/A |
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Cordis Product Quality
1.5/5
Cordis has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Cordis Product Information
Cordis’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.cordis.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Healthcare
Cordis Product Quality vs. Competitors
Compared to its competitors, Cordis's Product Quality score is rated right above jj, and is preceded by Boston Scientific.
| COMPANY | Product Quality Score | |
|---|---|---|
| TERUMO MEDICAL CORPORATION | 5/5 |
| Boston Scientific | 3.7/5 |
| Cordis | 1.5/5 |
| jj | N/A |
| Edwards & Co | N/A |
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Cordis Pricing
Cordis ROI & Value For Money
4.5/5
Cordis has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Cordis Pricing vs. Competitors
Compared to its competitors, Cordis's ROI score is rated right above Boston Scientific, and is preceded by TERUMO MEDICAL CORPORATION.
| COMPANY | Pricing Score | |
|---|---|---|
| TERUMO MEDICAL CORPORATION | 5/5 |
| Cordis | 4.5/5 |
| Boston Scientific | 3.8/5 |
| jj | N/A |
| Edwards & Co | N/A |
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Cordis Customer Satisfaction (CSAT)
Cordis Customer Satisfaction (CSAT) Score
100 / 100
Cordis has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Cordis Customer Satisfaction vs. Competitors
Compared to its competitors, Cordis's Customer Satisfaction score is rated right above Boston Scientific.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Cordis | 100% |
| Boston Scientific | 69% |
| TERUMO MEDICAL CORPORATION | 50% |
| jj | 0% |
| Edwards & Co | 0% |
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Cordis Customer Service
3.5/5
Cordis has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Cordis's Customer Service
Address
Hialeah, FL
Website
http://www.cordis.com
Phone Number
7325627910
Cordis Customer Service vs. Competitors
Compared to its competitors, Cordis's Customer Service score is rated right above jj, and is preceded by Boston Scientific.
| COMPANY | Customer Service Score | |
|---|---|---|
| TERUMO MEDICAL CORPORATION | 5/5 |
| Boston Scientific | 3.8/5 |
| Cordis | 3.5/5 |
| jj | N/A |
| Edwards & Co | N/A |
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Consumer vs. Employees
Cordis scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Cordis would recommend the brand to a friend. ENPS measures how likely Cordis employees would recommend working at Cordis to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
