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DemystData
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About DemystData's Brand

Our mission is to unlock global financial services by providing actionable access to high quality customer information. Among its major competitors, DemystData is ranked in 1st place for NPS while MuleSoft is 2nd, and Socure is 3rd.

Brand at a Glance

100%
Customer Loyalty
4.5/5
Product Quality
4.5/5
Pricing
5/5
Customer Service

DemystData Ranking

DemystData NPS

DemystData's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether DemystData's customers would recommend using the product based on a scale of -100 to 100.

DemystData Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
DemystData Overall NPS

DemystData NPS Trend

-100
-50
0
50
100
Feb 2021
100
Feb 2021100
Dec 2021
100
Dec 2021100

How Other Brands Compare

DemystData is ranked first for NPS among its competitors. MuleSoft and Socure come in second and third, with Browz coming in at #4.

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DemystData's Logo
DemystData
MuleSoft's Logo
MuleSoft
Socure's Logo
Socure
Browz's Logo
Browz
Global Ranking#-#574#-#-
NPS1004130-100
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNegative-
Valuation Updated every 24 hours for public companies--$200.00M-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

DemystData NPS vs. Competitors

Compared to its competitors, DemystData's NPS is rated right above MuleSoft.

COMPANYNPS Score
DemystData
100
MuleSoft
41
Socure
30
Browz
-100

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DemystData Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of DemystData users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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100
100%
0
0%
DemystData Customer Loyalty

DemystData Customer Loyalty vs. Competitors

Compared to its competitors, DemystData's Customer Loyalty score is rated right above Browz.

COMPANYCustomer Loyalty Score
DemystData100%
Browz100%
MuleSoft74%
Socure66%

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DemystData Product Quality

4.5/5

DemystData has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.

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DemystData Product Information

DemystData’s product quality score is a 4.5 out of 5 as rated by its users and customers.

Website
http://demystdata.com
Company Size
11-50 Employees

Industry

Tech
Analytics
Big Data
FinTech

DemystData Product Quality vs. Competitors

Compared to its competitors, DemystData's Product Quality score is rated right above MuleSoft.

COMPANYProduct Quality Score
DemystData4.5/5
MuleSoft4.2/5
Socure3.9/5
Browz1.5/5

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DemystData Pricing

DemystData ROI & Value For Money

4.5/5

DemystData has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.

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DemystData Pricing vs. Competitors

Compared to its competitors, DemystData's ROI score is rated right above MuleSoft.

COMPANYPricing Score
DemystData4.5/5
MuleSoft4/5
Socure3.6/5
Browz1.5/5

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DemystData Customer Satisfaction (CSAT)

DemystData Customer Satisfaction (CSAT) Score

100 / 100

DemystData has an overall Customer Satisfaction score of 100 rated by its users and customers.

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Very Satisfied0%
Satisfied100%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

DemystData Customer Satisfaction vs. Competitors

Compared to its competitors, DemystData's Customer Satisfaction score is rated right above Socure.

COMPANYCustomer Satisfaction (CSAT) Score
DemystData100%
Socure100%
MuleSoft69%
Browz0%

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DemystData Customer Service

5/5

DemystData has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About DemystData's Customer Service

Address

28 West 25th Street, 9th Floor, New York City, NY 10010


Website

http://demystdata.com


Phone Number

8043863321

DemystData Customer Service vs. Competitors

Compared to its competitors, DemystData's Customer Service score is rated right above MuleSoft.

COMPANYCustomer Service Score
DemystData5/5
MuleSoft3.9/5
Socure3.7/5
Browz1.5/5

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DemystData as an Employer

2.5/5

DemystData has a 2.5/5 stars for its overall company culture rated by their employees

  DemystData CEO
bottom
25%
CEO of DemystData

In the Bottom 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

DemystData scored a 100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of DemystData would recommend the brand to a friend. ENPS measures how likely DemystData employees would recommend working at DemystData to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

-34
eNPS Score
33%Promoters
0%Passive
67%Detractors

Global Ranking Snapshot

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