60
NPS
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Dent Wizard International
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About Dent Wizard International's Brand
Among its major competitors, Dent Wizard International is ranked in 1st place for NPS while O'Reilly Auto Parts is 2nd, and AutoZone is 3rd.
Brand at a Glance
83%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Dent Wizard International Ranking
- #1 / 3 of its competitors
Dent Wizard International NPS
Dent Wizard International's Net Promoter Score (NPS) is a 60 with 60% Promoters, 40% Passives, and 0% Detractors. Net Promoter Score tracks whether Dent Wizard International's customers would recommend using the product based on a scale of -100 to 100.
Dent Wizard International Overall NPS
| 60% | Promoters |
|---|---|
| 40% | Passives |
| 0% | Detractors |
Dent Wizard International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 0 | Jan 2022 | 0 |
Mar 2022 0 | Mar 2022 | 0 |
Apr 2023 33 | Apr 2023 | 33 |
Sep 2023 50 | Sep 2023 | 50 |
Sep 2025 60 | Sep 2025 | 60 |
How Other Brands Compare
Dent Wizard International is ranked first for NPS among its competitors. O'Reilly Auto Parts and AutoZone come in second and third.
Dent Wizard International |  AutoZone |  O'Reilly Auto Parts | |
| Global Ranking | #- | #408 | #- |
| NPS | 60 | -6 | 7 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $43.48B | $35.50B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Dent Wizard International NPS vs. Competitors
Compared to its competitors, Dent Wizard International's NPS is rated right above O'Reilly Auto Parts.
| COMPANY | NPS Score | |
|---|---|---|
| Dent Wizard International | 60 |
| O'Reilly Auto Parts | 7 |
| AutoZone | -6 |
Dent Wizard International Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Dent Wizard International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Dent Wizard International Customer Loyalty vs. Competitors
Compared to its competitors, Dent Wizard International's Customer Loyalty score is rated right above O'Reilly Auto Parts.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Dent Wizard International | 83% |
| O'Reilly Auto Parts | 80% |
| AutoZone | 77% |
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Dent Wizard International Product Quality
3.7/5
Dent Wizard International has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Dent Wizard International's overall Product Quality score rated by its users and customers.
Dent Wizard International Product Information
Dent Wizard International’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- https://www.dentwizard.com/
- Company Size
- 1,001-5,000 Employees
Industry
Business Services
Dent Wizard International Product Quality vs. Competitors
Compared to its competitors, Dent Wizard International's Product Quality score is rated right above O'Reilly Auto Parts.
| COMPANY | Product Quality Score | |
|---|---|---|
| Dent Wizard International | 3.7/5 |
| O'Reilly Auto Parts | 3.4/5 |
| AutoZone | 3/5 |
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Dent Wizard International Pricing
Dent Wizard International ROI & Value For Money
3.7/5
Dent Wizard International has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Dent Wizard International Pricing vs. Competitors
Compared to its competitors, Dent Wizard International's ROI score is rated right above O'Reilly Auto Parts.
| COMPANY | Pricing Score | |
|---|---|---|
| Dent Wizard International | 3.7/5 |
| O'Reilly Auto Parts | 3.2/5 |
| AutoZone | 3/5 |
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Dent Wizard International Customer Satisfaction (CSAT)
Dent Wizard International Customer Satisfaction (CSAT) Score
75 / 100
Dent Wizard International has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Dent Wizard International Customer Satisfaction vs. Competitors
Compared to its competitors, Dent Wizard International's Customer Satisfaction score is rated right above O'Reilly Auto Parts.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Dent Wizard International | 75% |
| O'Reilly Auto Parts | 63% |
| AutoZone | 51% |
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Dent Wizard International Customer Service
3.7/5
Dent Wizard International has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Dent Wizard International's overall Customer Service score rated by its users and customers.
About Dent Wizard International's Customer Service
Address
4710 Earth City Expressway, 63044
Website
https://www.dentwizard.com/
Phone Number
3145921800
Dent Wizard International Customer Service vs. Competitors
Compared to its competitors, Dent Wizard International's Customer Service score is rated right above O'Reilly Auto Parts.
| COMPANY | Customer Service Score | |
|---|---|---|
| Dent Wizard International | 3.7/5 |
| O'Reilly Auto Parts | 3.2/5 |
| AutoZone | 2.9/5 |
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Dent Wizard International as an Employer
3.0/5
Dent Wizard International has a 3.0/5 stars for its overall company culture rated by their employees
bottom
35%
CEO of Dent Wizard International
In the Bottom 35% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Dent Wizard International scored a 60 for Net Promoter Score and a -23 for Employee Net Promoter Score. NPS gauges how likely a customer of Dent Wizard International would recommend the brand to a friend. ENPS measures how likely Dent Wizard International employees would recommend working at Dent Wizard International to a friend.
Net Promoter Score
60
NPS Score
| 60% | Promoters |
|---|---|
| 40% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-23
eNPS Score
| 33% | Promoters |
|---|---|
| 11% | Passive |
| 56% | Detractors |
