11
NPS
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DexCom
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About DexCom's Brand
Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Among its major competitors, DexCom is ranked in 6th place for NPS while Senseonics is 1st, and Abbott is 2nd. Overall, DexCom has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $40.29B
Brand at a Glance
79%
Customer Loyalty
3.4/5
Product Quality
3.3/5
Pricing
3.3/5
Customer Service
DexCom Ranking
- #4 / 4 of its competitors
DexCom NPS
DexCom's Net Promoter Score (NPS) is a 11 with 49% Promoters, 13% Passives, and 38% Detractors. Net Promoter Score tracks whether DexCom's customers would recommend using the product based on a scale of -100 to 100.
DexCom Overall NPS
| 49% | Promoters |
|---|---|
| 13% | Passives |
| 38% | Detractors |
DexCom NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 11 | Oct 2024 | 11 |
Nov 2024 11 | Nov 2024 | 11 |
Dec 2024 10 | Dec 2024 | 10 |
Jan 2025 10 | Jan 2025 | 10 |
Feb 2025 11 | Feb 2025 | 11 |
Mar 2025 11 | Mar 2025 | 11 |
Apr 2025 11 | Apr 2025 | 11 |
May 2025 10 | May 2025 | 10 |
Jul 2025 11 | Jul 2025 | 11 |
Sep 2025 11 | Sep 2025 | 11 |
Nov 2025 11 | Nov 2025 | 11 |
Jan 2026 11 | Jan 2026 | 11 |
How Other Brands Compare
DexCom is ranked #4 for NPS among its competitors. Abbott and Roche come in first and second, with Medtronic coming in at third. Among those competitors, it is the third most valued company behind Abbott.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DexCom NPS by Gender
Female customers rated DexCom's NPS 25 points higher than Male customers.
Male
-5
DexCom's NPS was rated -5 by Male customers on Comparably.
40%
Promoters
15%
Passives
45%
Detractors
Female
20
DexCom's NPS was rated 20 by Female customers on Comparably.
54%
Promoters
12%
Passives
34%
Detractors
DexCom NPS by Ethnicity
DexCom's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -10 | Caucasian | -10 |
Hispanic or Latino 33 | Hispanic or Latino | 33 |
African American/Black 20 | African American/Black | 20 |
Asian or Pacific Islander 54 | Asian or Pacific Islander | 54 |
Native American 34 | Native American | 34 |
Other -6 | Other | -6 |
DexCom NPS by Age
DexCom's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.
DexCom NPS by Usage
DexCom's NPS was rated the highest by customers who have used DexCom's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 16 | Less than 1 Year | 16 |
1 to 2 Years 17 | 1 to 2 Years | 17 |
2 to 5 Years 6 | 2 to 5 Years | 6 |
5 to 10 Years -15 | 5 to 10 Years | -15 |
Over 10 Years -15 | Over 10 Years | -15 |
DexCom NPS vs. Competitors
Compared to its competitors, DexCom's NPS is rated right above Tandem, and is preceded by Insulet Corporation.
| COMPANY | NPS Score | |
|---|---|---|
 | Senseonics | 50 |
 | Abbott | 35 |
 | Roche | 34 |
 | Medtronic | 30 |
 | Insulet Corporation | 15 |
| DexCom | 11 |
 | Tandem | -50 |
DexCom Customer Reviews
Out of the 30 DexCom customer reviews 18 were positive and 12 were constructive. DexCom customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
DexCom Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of DexCom users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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DexCom Customer Loyalty Score by Gender
Female customers rated DexCom's Customer Loyalty score 14% higher than Male customers.
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Male
76%
Yes
Female
90%
Yes
DexCom Customer Loyalty Score by Ethnicity
DexCom's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of DexCom.
84
out of 100
Caucasian
85
out of 100
Hispanic or Latino
64
out of 100
African American/Black
86
out of 100
Asian or Pacific Islander
70
out of 100
Native American
74
out of 100
Other
DexCom Customer Loyalty Score by Age
DexCom's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 72% | 18-25 | 72% |
26-30 92% | 26-30 | 92% |
31-35 91% | 31-35 | 91% |
36-40 82% | 36-40 | 82% |
41-45 92% | 41-45 | 92% |
46-50 100% | 46-50 | 100% |
51-55 64% | 51-55 | 64% |
56-60 72% | 56-60 | 72% |
61-65 84% | 61-65 | 84% |
66+ 74% | 66+ | 74% |
DexCom Customer Loyalty Score by Usage
DexCom's Customer Loyalty score was rated the highest by customers who have used DexCom's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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DexCom Customer Loyalty Score by Industry
DexCom's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.
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DexCom Customer Loyalty vs. Competitors
Compared to its competitors, DexCom's Customer Loyalty score is rated right above Medtronic, and is preceded by Abbott.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Insulet Corporation | 83% |
| Roche | 82% |
| Abbott | 81% |
| DexCom | 79% |
| Medtronic | 77% |
| Senseonics | N/A |
| Tandem | N/A |
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DexCom Product Quality
3.4/5
DexCom has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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DexCom Product Information
DexCom’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Arts and Entertainment industry rated DexCom's product the highest. Reviewers from the Tech industry rated DexCom the lowest at 3.4.
- Website
- https://www.dexcom.com
- Company Size
- 5,001-10,000 Employees
Industry
Biotech and Pharmaceuticals
Quick Insights into DexCom Product Quality
DexCom's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Legal industry.
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Ranked DexCom Product Quality the Highest
Ranked DexCom Product Quality the Lowest
DexCom Product Quality Score by Gender
Female customers rated DexCom's Product Quality score 0.4 stars higher than Male customers.
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Male
3.2/5
Female
3.6/5
DexCom Product Quality Score by Ethnicity
DexCom's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of DexCom.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
Hispanic or Latino 4.2 | Hispanic or Latino | 4.2 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Native American 4.1 | Native American | 4.1 |
Other 3.2 | Other | 3.2 |
DexCom Product Quality Score by Age
DexCom's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 56-60.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 4.4 | 26-30 | 4.4 |
31-35 4.2 | 31-35 | 4.2 |
36-40 3.5 | 36-40 | 3.5 |
41-45 4.2 | 41-45 | 4.2 |
46-50 4.4 | 46-50 | 4.4 |
51-55 2.3 | 51-55 | 2.3 |
56-60 1.9 | 56-60 | 1.9 |
61-65 2.9 | 61-65 | 2.9 |
66+ 2.5 | 66+ | 2.5 |
DexCom Product Quality Score by Usage
DexCom's Product Quality score was rated the highest by customers who have used DexCom's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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DexCom Product Quality Score by Industry
DexCom's Product Quality score was rated the highest by Arts and Entertainment industry customers, and the lowest by Legal industry customers.
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DexCom Product Quality vs. Competitors
Compared to its competitors, DexCom's Product Quality score is rated right above Senseonics, and is preceded by Insulet Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Roche | 4.1/5 |
| Abbott | 4/5 |
| Medtronic | 3.9/5 |
| Insulet Corporation | 3.9/5 |
| DexCom | 3.4/5 |
| Senseonics | 2.7/5 |
| Tandem | N/A |
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DexCom Pricing
DexCom ROI & Value For Money
3.3/5
DexCom has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
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DexCom Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Manufacturing and Machinery industry. The users from the Legal industry think that they had the lowest ROI from DexCom.
Quick Insights into DexCom ROI
DexCom's ROI score was rated highest by customers from the Manufacturing and Machinery industry, and rated lowest by customers from the Legal industry.
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Ranked DexCom ROI the Highest
Ranked DexCom ROI the Lowest
DexCom ROI Score by Gender
Female customers rated DexCom's ROI score 0.4 stars higher than Male customers.
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Male
3.1/5
Female
3.5/5
DexCom ROI Score by Ethnicity
DexCom's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of DexCom.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 4.1 | African American/Black | 4.1 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Native American 4.3 | Native American | 4.3 |
Other 3.1 | Other | 3.1 |
DexCom ROI Score by Age
DexCom's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.9 | 26-30 | 3.9 |
31-35 4 | 31-35 | 4 |
36-40 3.6 | 36-40 | 3.6 |
41-45 3.8 | 41-45 | 3.8 |
46-50 4.2 | 46-50 | 4.2 |
51-55 2 | 51-55 | 2 |
56-60 1.7 | 56-60 | 1.7 |
61-65 3.1 | 61-65 | 3.1 |
66+ 2.5 | 66+ | 2.5 |
DexCom ROI Score by Usage
DexCom's ROI score was rated the highest by customers who have used DexCom's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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DexCom ROI Score by Industry
DexCom's ROI score was rated the highest by Manufacturing and Machinery industry customers, and the lowest by Legal industry customers.
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DexCom Pricing vs. Competitors
Compared to its competitors, DexCom's ROI score is rated right above Tandem, and is preceded by Insulet Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Senseonics | 5/5 |
| Roche | 4/5 |
| Medtronic | 3.9/5 |
| Abbott | 3.9/5 |
| Insulet Corporation | 3.8/5 |
| DexCom | 3.3/5 |
| Tandem | N/A |
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DexCom Customer Satisfaction (CSAT)
DexCom Customer Satisfaction (CSAT) Score
64 / 100
DexCom has an overall Customer Satisfaction score of 64 rated by its users and customers.
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Very Satisfied
39%
Satisfied
25%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
7%
Very Dissatisfied
18%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into DexCom Customer Satisfaction
DexCom's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by customers from the Legal industry.
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Ranked DexCom Customer Satisfaction the Highest
Ranked DexCom Customer Satisfaction the Lowest
DexCom Customer Satisfaction Score by Gender
Female customers rated DexCom's Customer Satisfaction score 10 points higher than Male customers.
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55 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 22% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 8% | |
Very Dissatisfied | 25% |
65 / 100
FemaleVery Satisfied | 39% | |
|---|---|---|
Satisfied | 26% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 9% | |
Very Dissatisfied | 17% |
DexCom Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
DexCom's Customer Satisfaction (CSAT) score was rated 53% according to Caucasian users and customers.
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53 / 100
Very Satisfied
32%
Satisfied
21%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
11%
Very Dissatisfied
29%
CSAT according to Hispanic or Latino
DexCom's Customer Satisfaction (CSAT) score was rated 83% according to Hispanic or Latino users and customers.
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83 / 100
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to African American/Black
DexCom's Customer Satisfaction (CSAT) score was rated 60% according to African American/Black users and customers.
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60 / 100
Very Satisfied
20%
Satisfied
40%
Neither Satisfied nor Dissatisfied
40%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
DexCom's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
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100 / 100
Very Satisfied
54%
Satisfied
46%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Native American
DexCom's Customer Satisfaction (CSAT) score was rated 67% according to Native American users and customers.
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67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
DexCom's Customer Satisfaction (CSAT) score was rated 48% according to Other users and customers.
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48 / 100
Very Satisfied
24%
Satisfied
24%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
12%
Very Dissatisfied
24%
DexCom Customer Satisfaction Score by Age
DexCom's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of DexCom.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 86% | |||||||||||||||
| 26-30 | 100% | |||||||||||||||
| 31-35 | 86% | |||||||||||||||
| 36-40 | 64% | |||||||||||||||
| 41-45 | 78% | |||||||||||||||
| 46-50 | 86% | |||||||||||||||
| 51-55 | 25% | |||||||||||||||
| 56-60 | 27% | |||||||||||||||
| 61-65 | 51% | |||||||||||||||
| 66+ | 28% |
DexCom Customer Satisfaction Score by Usage
DexCom's Customer Satisfaction score was rated the highest by customers who have used DexCom's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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DexCom Customer Satisfaction Score by Industry
DexCom's Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Legal industry customers.
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{
"title": "DexCom Customer Satisfaction Score by Industry",
"text": "DexCom's Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Legal industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 69,
"stars": 0,
"csatScore": 69,
"text": "DexCom's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 69
},
{
"label": "Accounting",
"groupId": 495,
"score": 71,
"stars": 0,
"csatScore": 71,
"text": "DexCom's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 71
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 67,
"stars": 0,
"csatScore": 67,
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"scoreClassName": "",
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},
{
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"groupId": 499,
"score": 67,
"stars": 0,
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"scoreClassName": "",
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},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 100,
"stars": 0,
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"scoreClassName": "max",
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},
{
"label": "Biotech and Pharmaceuticals",
"groupId": 503,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "DexCom's Customer Satisfaction score is rated by Biotech and Pharmaceuticals customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 50,
"stars": 0,
"csatScore": 50,
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"scoreClassName": "",
"scoreLabel": 50
},
{
"label": "Education",
"groupId": 515,
"score": 86,
"stars": 0,
"csatScore": 86,
"text": "DexCom's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 86
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 54,
"stars": 0,
"csatScore": 54,
"text": "DexCom's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 54
},
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "DexCom's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "DexCom's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "max",
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},
{
"label": "Marketing, Advertising and Research",
"groupId": 535,
"score": 66,
"stars": 0,
"csatScore": 66,
"text": "DexCom's Customer Satisfaction score is rated by Marketing, Advertising and Research customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 66
},
{
"label": "Retail",
"groupId": 559,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "DexCom's Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
}
]
}DexCom Customer Satisfaction vs. Competitors
Compared to its competitors, DexCom's Customer Satisfaction score is rated right above Senseonics, and is preceded by Medtronic.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Roche | 81% |
| Abbott | 76% |
| Insulet Corporation | 74% |
| Medtronic | 72% |
| DexCom | 64% |
| Senseonics | 0% |
| Tandem | 0% |
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DexCom Customer Service
3.3/5
DexCom has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
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About DexCom's Customer Service
Address
6340 Sequence Dr, San Diego, CA 92121
Website
https://www.dexcom.com
DexCom's Social Links
Quick Insights into DexCom Customer Service
DexCom's Customer Service score was rated highest by Hispanic or Latino customers, and rated lowest by customers from the Legal industry.
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Ranked DexCom Customer Service the Highest
Ranked DexCom Customer Service the Lowest
DexCom Customer Service Score by Gender
Female customers rated DexCom's Customer Service score 0.2 stars higher than Male customers.
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Male
3.2/5
Female
3.4/5
DexCom Customer Service Score by Ethnicity
DexCom's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of DexCom.
0
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40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.1 | Caucasian | 3.1 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
African American/Black 4.2 | African American/Black | 4.2 |
Asian or Pacific Islander 4.2 | Asian or Pacific Islander | 4.2 |
Native American 4.3 | Native American | 4.3 |
Other 2.8 | Other | 2.8 |
DexCom Customer Service Score by Age
DexCom's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 4.3 | 26-30 | 4.3 |
31-35 3.8 | 31-35 | 3.8 |
36-40 3.5 | 36-40 | 3.5 |
41-45 3.6 | 41-45 | 3.6 |
46-50 4.3 | 46-50 | 4.3 |
51-55 3.6 | 51-55 | 3.6 |
56-60 1.9 | 56-60 | 1.9 |
61-65 2.4 | 61-65 | 2.4 |
66+ 2.4 | 66+ | 2.4 |
DexCom Customer Service Score by Usage
DexCom's Customer Service score was rated the highest by customers who have used DexCom's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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DexCom Customer Service Score by Industry
DexCom's Customer Service score was rated the highest by Manufacturing and Machinery industry customers, and the lowest by Legal industry customers.
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DexCom Customer Service vs. Competitors
Compared to its competitors, DexCom's Customer Service score is rated right above Tandem, and is preceded by Insulet Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Senseonics | 5/5 |
| Roche | 4.1/5 |
| Medtronic | 4/5 |
| Abbott | 3.9/5 |
| Insulet Corporation | 3.6/5 |
| DexCom | 3.3/5 |
| Tandem | N/A |
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DexCom as an Employer
4.2/5
DexCom has a 4.2/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
DexCom scored a 11 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of DexCom would recommend the brand to a friend. ENPS measures how likely DexCom employees would recommend working at DexCom to a friend.
Net Promoter Score
11
NPS Score
| 49% | Promoters |
|---|---|
| 13% | Passive |
| 38% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 51% | Promoters |
|---|---|
| 18% | Passive |
| 31% | Detractors |
