-100
NPS
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DynTek
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About DynTek's Brand
virtualization and cloud computing Among its major competitors, DynTek is ranked in 4th place for NPS while SIGMAnet is 1st, and Schneider Electric is 2nd.
Brand at a Glance
4/5
Product Quality
DynTek Ranking
- #4 / 4 of its competitors
DynTek NPS
DynTek's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether DynTek's customers would recommend using the product based on a scale of -100 to 100.
DynTek Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
DynTek NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2025 -100 | Feb 2025 | -100 |
How Other Brands Compare
DynTek is ranked #4 for NPS among its competitors. SIGMAnet and Schneider Electric come in first and second, with 22nd Century Technologies coming in at third.
DynTek |  Schneider Electric |  SIGMAnet |  22nd Century Technologies | |
| Global Ranking | #- | #364 | #- | #- |
| NPS | -100 | 31 | 100 | -51 |
| Valuation Updated every 24 hours for public companies | - | $32.77B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DynTek NPS vs. Competitors
Compared to its competitors, DynTek's NPS is rated right below 22nd Century Technologies.
| COMPANY | NPS Score | |
|---|---|---|
| SIGMAnet | 100 |
| Schneider Electric | 31 |
 | MTM Technologies | N/A |
 | Forsythe | N/A |
| 22nd Century Technologies | -51 |
| DynTek | -100 |
DynTek Product Quality
4/5
DynTek has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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DynTek Product Information
DynTek’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.dyntek.com
- Company Size
- 201-500 Employees
Industry
Tech
Big Data
Enterprise
Hardware and Devices
SaaS
Small Business Services
DynTek Product Quality vs. Competitors
Compared to its competitors, DynTek's Product Quality score is rated right above 22nd Century Technologies, and is preceded by Schneider Electric.
| COMPANY | Product Quality Score | |
|---|---|---|
| Schneider Electric | 4/5 |
| DynTek | 4/5 |
| 22nd Century Technologies | 2.6/5 |
| SIGMAnet | N/A |
| MTM Technologies | N/A |
| Forsythe | N/A |
Unlock DynTek Product Quality vs. Competitors Data
VS
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DynTek Customer Satisfaction (CSAT)
DynTek Customer Satisfaction (CSAT) Score
100 / 100
DynTek has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
DynTek Customer Satisfaction vs. Competitors
Compared to its competitors, DynTek's Customer Satisfaction score is rated right above Schneider Electric.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| DynTek | 100% |
| Schneider Electric | 77% |
| 22nd Century Technologies | 33% |
| SIGMAnet | 0% |
| MTM Technologies | 0% |
| Forsythe | 0% |
Unlock DynTek Customer Satisfaction vs. Competitors Data
VS
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DynTek as an Employer
2.5/5
DynTek has a 2.5/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
DynTek scored a -100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of DynTek would recommend the brand to a friend. ENPS measures how likely DynTek employees would recommend working at DynTek to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
