-100
NPS
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Earlens
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About Earlens' Brand
Earlens is a medical device company specialized in manufacturing hearing aids. The world’s first and only nonsurgical direct drive technology. Among its major competitors, Earlens is ranked in 3rd place for NPS while Zimmer Biomet is 1st, and Inogen is 2nd. Overall, Earlens has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $810.00M
Earlens Ranking
- #3 / 4 of its competitors
Earlens NPS
Earlens's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Earlens's customers would recommend using the product based on a scale of -100 to 100.
Earlens Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Earlens NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2024 -100 | Jun 2024 | -100 |
How Other Brands Compare
Earlens is ranked third for NPS among its competitors. Zimmer Biomet and Inogen come in first and second, with Arstasis coming in at #4. Among those competitors, it is the second most valued company behind Zimmer Biomet.
Earlens |  Zimmer Biomet |  Inogen |  Arstasis | |
| Global Ranking | #- | #999 | #- | #- |
| NPS | -100 | 27 | -16 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $810.00M | $33.33B | $238.73M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Earlens NPS vs. Competitors
Compared to its competitors, Earlens's NPS is rated right below Inogen.
| COMPANY | NPS Score | |
|---|---|---|
| Zimmer Biomet | 27 |
 | Sonic Innovations | N/A |
| Inogen | -16 |
| Earlens | -100 |
Earlens as an Employer
3.8/5
Earlens has a 3.8/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Earlens scored a -100 for Net Promoter Score and a 46 for Employee Net Promoter Score. NPS gauges how likely a customer of Earlens would recommend the brand to a friend. ENPS measures how likely Earlens employees would recommend working at Earlens to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
46
eNPS Score
| 64% | Promoters |
|---|---|
| 18% | Passive |
| 18% | Detractors |
