Envisionit NPS & Customer Reviews

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About Envisionit's Brand

We are an award-winning digital marketing agency with a serious ability to generate demand and nurture leads. Among its major competitors, Envisionit is ranked in 1st place for NPS while JB Chicago is 2nd, and Critical Mass is 3rd.

Brand at a Glance

100%

Customer Loyalty

5/5

Product Quality

5/5

Pricing

5/5

Customer Service

Envisionit Ranking

^#1 / 4 of its competitors

Envisionit NPS

Envisionit's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Envisionit's customers would recommend using the product based on a scale of -100 to 100.

Envisionit Overall NPS

100

NPS

100%	Promoters
0%	Passives
0%	Detractors

Envisionit NPS Trend

-100

-50

100

Summary	Date	Score
Sep 2023 100	Sep 2023	100
Feb 2025 100	Feb 2025	100

How Other Brands Compare

Envisionit is ranked first for NPS among its competitors. JB Chicago and Critical Mass come in second and third, with Sprinklr coming in at #4.

	Envisionit	Sprinklr	JB Chicago	Critical Mass
Global Ranking	#-	#534	#-	#-
NPS	100	10	100	38
Social Sentiment Calculated by analyzing social media and other online mentions	-	Positive	-	-
Valuation Updated every 24 hours for public companies	-	$1.80B	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Envisionit NPS vs. Competitors

Compared to its competitors, Envisionit's NPS is rated right above JB Chicago.

COMPANY		NPS Score
	Envisionit	100
	JB Chicago	100
	Critical Mass	38
	Digitas	20
	Sprinklr	10
	Gravity Media	N/A
	Launch Digital Marketing	N/A
	No Limit Agency	N/A

Envisionit Customer Reviews

Envisionit Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Envisionit users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100

100%

Envisionit Customer Loyalty vs. Competitors

Compared to its competitors, Envisionit's Customer Loyalty score is rated right above JB Chicago.

COMPANY		Customer Loyalty Score
	Envisionit	100%
	JB Chicago	100%
	Sprinklr	76%
	Critical Mass	72%
	Digitas	10%
	Gravity Media	N/A
	Launch Digital Marketing	N/A
	No Limit Agency	N/A

Unlock Envisionit Customer Loyalty vs. Competitors Data

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Envisionit Product Quality

5/5

Envisionit has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Envisionit Product Information

Envisionit’s product quality score is a 5 out of 5 as rated by its users and customers.

Website: http://envisionitagency.com/

Company Size: 11-50 Employees

Industry

Marketing, Advertising and Research

Envisionit Product Quality vs. Competitors

Compared to its competitors, Envisionit's Product Quality score is rated right above JB Chicago.

COMPANY		Product Quality Score
	Envisionit	5/5
	JB Chicago	5/5
	Sprinklr	3.9/5
	Critical Mass	3.7/5
	Digitas	3.2/5
	Gravity Media	N/A
	Launch Digital Marketing	N/A
	No Limit Agency	N/A

Unlock Envisionit Product Quality vs. Competitors Data

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Envisionit Pricing

Envisionit ROI & Value For Money

5/5

Envisionit has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Envisionit Pricing vs. Competitors

Compared to its competitors, Envisionit's ROI score is rated right above JB Chicago.

COMPANY		Pricing Score
	Envisionit	5/5
	JB Chicago	5/5
	Sprinklr	3.9/5
	Critical Mass	3.6/5
	Digitas	3.2/5
	Gravity Media	N/A
	Launch Digital Marketing	N/A
	No Limit Agency	N/A

Unlock Envisionit ROI vs. Competitors Data

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Envisionit Customer Satisfaction (CSAT)

Envisionit Customer Satisfaction (CSAT) Score

100 / 100

Envisionit has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Envisionit Customer Satisfaction vs. Competitors

Compared to its competitors, Envisionit's Customer Satisfaction score is rated right above JB Chicago.

COMPANY		Customer Satisfaction (CSAT) Score
	Envisionit	100%
	JB Chicago	100%
	Sprinklr	76%
	Critical Mass	63%
	Digitas	33%
	Gravity Media	0%
	Launch Digital Marketing	0%
	No Limit Agency	0%

Unlock Envisionit Customer Satisfaction vs. Competitors Data

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Envisionit Customer Service

5/5

Envisionit has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About Envisionit's Customer Service

Address

130 E. Randolph, Suite 1600, Chicago, IL 60601

Website

http://envisionitagency.com/

Phone Number

3122362000

Envisionit's Social Links

Envisionit Customer Service vs. Competitors

Compared to its competitors, Envisionit's Customer Service score is rated right above JB Chicago.

COMPANY		Customer Service Score
	Envisionit	5/5
	JB Chicago	5/5
	Digitas	4.2/5
	Critical Mass	3.8/5
	Sprinklr	3.8/5
	Gravity Media	N/A
	Launch Digital Marketing	N/A
	No Limit Agency	N/A

Unlock Envisionit Customer Service vs. Competitors Data

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Envisionit as an Employer

3.2/5

Envisionit has a 3.2/5 stars for its overall company culture rated by their employees

bottom

45%

CEO of Envisionit

Todd Brook

In the Bottom 45% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Envisionit scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Envisionit would recommend the brand to a friend. ENPS measures how likely Envisionit employees would recommend working at Envisionit to a friend.

Net Promoter Score

100

NPS Score

100%	Promoters
0%	Passive
0%	Detractors

Employee Net Promoter Score

eNPS Score

50%	Promoters
0%	Passive
50%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail