100
NPS
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Face-Six
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About Face-Six's Brand
Face-Six offers variety of solutions which allow you to utilize accurate, robust and fast face recognition technology. Among its major competitors, Face-Six is ranked in 1st place for NPS while Patagonia is 2nd, and IceBreaker is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Face-Six Ranking
- #1 / 4 of its competitors
Face-Six NPS
Face-Six's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Face-Six's customers would recommend using the product based on a scale of -100 to 100.
Face-Six Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Face-Six NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 100 | Jul 2023 | 100 |
How Other Brands Compare
Face-Six is ranked first for NPS among its competitors. Patagonia and IceBreaker come in second and third, with Cascade Designs coming in at #4.
Face-Six |  Patagonia |  IceBreaker |  Cascade Designs | |
| Global Ranking | #- | #163 | #- | #- |
| NPS | 100 | 60 | 50 | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Face-Six NPS vs. Competitors
Compared to its competitors, Face-Six's NPS is rated right above Patagonia.
| COMPANY | NPS Score | |
|---|---|---|
| Face-Six | 100 |
| Patagonia | 60 |
| IceBreaker | 50 |
| Cascade Designs | N/A |
 | SmartWool | N/A |
Face-Six Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Face-Six users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Face-Six Customer Loyalty vs. Competitors
Compared to its competitors, Face-Six's Customer Loyalty score is rated right above Patagonia.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Face-Six | 100% |
| Patagonia | 81% |
| IceBreaker | 55% |
| Cascade Designs | N/A |
| SmartWool | N/A |
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Face-Six Product Quality
5/5
Face-Six has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Face-Six's overall Product Quality score rated by its users and customers.
Face-Six Product Information
Face-Six’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.face-six.com/
- Company Size
- 1-10 Employees
Industry
Tech
SaaS
Face-Six Product Quality vs. Competitors
Compared to its competitors, Face-Six's Product Quality score is rated right above Patagonia.
| COMPANY | Product Quality Score | |
|---|---|---|
| Face-Six | 5/5 |
| Patagonia | 4.5/5 |
| IceBreaker | 4.1/5 |
| Cascade Designs | N/A |
| SmartWool | N/A |
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Face-Six Pricing
Face-Six ROI & Value For Money
5/5
Face-Six has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Face-Six Pricing vs. Competitors
Compared to its competitors, Face-Six's ROI score is rated right above Patagonia.
| COMPANY | Pricing Score | |
|---|---|---|
| Face-Six | 5/5 |
| Patagonia | 4.2/5 |
| IceBreaker | 3.3/5 |
| Cascade Designs | N/A |
| SmartWool | N/A |
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Face-Six Customer Satisfaction (CSAT)
Face-Six Customer Satisfaction (CSAT) Score
100 / 100
Face-Six has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Face-Six Customer Satisfaction vs. Competitors
Compared to its competitors, Face-Six's Customer Satisfaction score is rated right above IceBreaker.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Face-Six | 100% |
| IceBreaker | 100% |
| Patagonia | 92% |
| Cascade Designs | 0% |
| SmartWool | 0% |
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Face-Six Customer Service
5/5
Face-Six has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Face-Six's Customer Service
Address
5348 Vegas Dr, Las Vegas, NV
Website
http://www.face-six.com/
Face-Six Customer Service vs. Competitors
Compared to its competitors, Face-Six's Customer Service score is rated right above Patagonia.
| COMPANY | Customer Service Score | |
|---|---|---|
| Face-Six | 5/5 |
| Patagonia | 4.3/5 |
| IceBreaker | 3.2/5 |
| Cascade Designs | N/A |
| SmartWool | N/A |
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