-100
NPS
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Farmers National Banc Corp.
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About Farmers National Banc Corp. Brand
Among its major competitors, Farmers National Banc Corp. is ranked in 4th place for NPS while LegacyTexas Financial Group is 1st, and Bank of America is 2nd.Their current market cap is $390.84M
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Farmers National Banc Corp. Ranking
- #4 / 4 of its competitors
Farmers National Banc Corp. NPS
Farmers National Banc Corp.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Farmers National Banc Corp.'s customers would recommend using the product based on a scale of -100 to 100.
Farmers National Banc Corp. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Farmers National Banc Corp. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 -100 | Jun 2020 | -100 |
How Other Brands Compare
Farmers National Banc Corp. is ranked #4 for NPS among its competitors. LegacyTexas Financial Group and Bank of America come in first and second, with Flagstar Bancorp coming in at third. Among those competitors, it is the lowest valued company behind Bank of America.
Farmers National Banc Corp. |  Bank of America |  Flagstar Bancorp | LegacyTexas Financial Group | |
| Global Ranking | #- | #152 | #- | #- |
| NPS | -100 | 2 | -52 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $390.84M | $298.80B | $2.40B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Farmers National Banc Corp. NPS vs. Competitors
Compared to its competitors, Farmers National Banc Corp.'s NPS is rated right below Flagstar Bancorp.
| COMPANY | NPS Score | |
|---|---|---|
| LegacyTexas Financial Group | 100 |
| Bank of America | 2 |
| Flagstar Bancorp | -52 |
| Farmers National Banc Corp. | -100 |
Farmers National Banc Corp. Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Farmers National Banc Corp. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Farmers National Banc Corp. Customer Loyalty vs. Competitors
Compared to its competitors, Farmers National Banc Corp.'s Customer Loyalty score is rated right below Flagstar Bancorp.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| LegacyTexas Financial Group | 100% |
| Bank of America | 80% |
| Flagstar Bancorp | 78% |
| Farmers National Banc Corp. | 10% |
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Farmers National Banc Corp. Product Quality
1.5/5
Farmers National Banc Corp. has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Farmers National Banc Corp. Product Information
Farmers National Banc Corp.’s product quality score is a 1.5 out of 5 as rated by its users and customers.
Farmers National Banc Corp. Product Quality vs. Competitors
Compared to its competitors, Farmers National Banc Corp.'s Product Quality score is rated right below Flagstar Bancorp.
| COMPANY | Product Quality Score | |
|---|---|---|
| LegacyTexas Financial Group | 5/5 |
| Bank of America | 3.5/5 |
| Flagstar Bancorp | 2.3/5 |
| Farmers National Banc Corp. | 1.5/5 |
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Farmers National Banc Corp. Pricing
Farmers National Banc Corp. ROI & Value For Money
1.5/5
Farmers National Banc Corp. has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Farmers National Banc Corp. Pricing vs. Competitors
Compared to its competitors, Farmers National Banc Corp.'s ROI score is rated right below Flagstar Bancorp.
| COMPANY | Pricing Score | |
|---|---|---|
| LegacyTexas Financial Group | 5/5 |
| Bank of America | 3.3/5 |
| Flagstar Bancorp | 2.1/5 |
| Farmers National Banc Corp. | 1.5/5 |
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Farmers National Banc Corp. Customer Service
1.5/5
Farmers National Banc Corp. has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Farmers National Banc Corp.'s Customer Service
Website
http://www.farmersbankgroup.com
Farmers National Banc Corp. Customer Service vs. Competitors
Compared to its competitors, Farmers National Banc Corp.'s Customer Service score is rated right below Flagstar Bancorp.
| COMPANY | Customer Service Score | |
|---|---|---|
| LegacyTexas Financial Group | 5/5 |
| Bank of America | 3.4/5 |
| Flagstar Bancorp | 2/5 |
| Farmers National Banc Corp. | 1.5/5 |
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