-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
FilmOn
Marketing or Exec? Claim Your Free Account
About FilmOn's Brand
FilmOn is an internet-based television provider. Among its major competitors, FilmOn is ranked in 3rd place for NPS while YouTube is 1st, and Hulu is 2nd.
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
FilmOn Ranking
- #3 / 4 of its competitors
FilmOn NPS
FilmOn's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether FilmOn's customers would recommend using the product based on a scale of -100 to 100.
FilmOn Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
FilmOn NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 -100 | Jan 2025 | -100 |
How Other Brands Compare
FilmOn is ranked third for NPS among its competitors. YouTube and Hulu come in first and second, with Film Annex coming in at #4.
FilmOn |  YouTube |  Hulu |  Film Annex | |
| Global Ranking | #- | #75 | #127 | #- |
| NPS | -100 | 12 | -2 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $1.44T | $238.31B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
FilmOn Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of FilmOn users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
FilmOn Customer Loyalty vs. Competitors
Compared to its competitors, FilmOn's Customer Loyalty score is rated right below Hulu.
Unlock FilmOn Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full FilmOn Customer Loyalty vs. Competitors data and gain insights into your customers today.
FilmOn Product Quality
2.5/5
FilmOn has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock FilmOn's overall Product Quality score rated by its users and customers.
FilmOn Product Information
FilmOn’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://filmon.com
- Company Size
- 51-200 Employees
Industry
Tech
AdTech
Business Services
Content
Media
SaaS
Sports & Entertainment
FilmOn Product Quality vs. Competitors
Compared to its competitors, FilmOn's Product Quality score is rated right below Hulu.
Unlock FilmOn Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full FilmOn Product Quality vs. Competitors data and gain insights into your customers today.
FilmOn Pricing
FilmOn ROI & Value For Money
2.5/5
FilmOn has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock FilmOn's overall ROI score rated by its users and customers.
FilmOn Pricing vs. Competitors
Compared to its competitors, FilmOn's ROI score is rated right below Hulu.
Unlock FilmOn ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full FilmOn ROI vs. Competitors data and gain insights into your customers today.
FilmOn Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
FilmOn Customer Satisfaction vs. Competitors
Compared to its competitors, FilmOn's Customer Satisfaction score is rated right below Hulu.
Unlock FilmOn Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full FilmOn Customer Satisfaction vs. Competitors data and gain insights into your customers today.
FilmOn Customer Service
2.5/5
FilmOn has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock FilmOn's overall Customer Service score rated by its users and customers.
About FilmOn's Customer Service
Address
111 Wardour Street, W1F0UH,
Website
http://filmon.com
Phone Number
+1 877 733 1830
FilmOn Customer Service vs. Competitors
Compared to its competitors, FilmOn's Customer Service score is rated right below Hulu.
Unlock FilmOn Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full FilmOn Customer Service vs. Competitors data and gain insights into your customers today.
