-100
NPS
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Foodsby
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About Foodsby's Brand
Foodsby is an online marketplace connecting employees in office buildings with local restaurants to provide hard-working professionals with Among its major competitors, Foodsby is ranked in 3rd place for NPS while Just Eat is 1st, and DoorDash is 2nd.Their current valuation is $60.00M
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4/5
Customer Service
Foodsby Ranking
- #3 / 4 of its competitors
Foodsby NPS
Foodsby's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Foodsby's customers would recommend using the product based on a scale of -100 to 100.
Foodsby Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Foodsby NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 -100 | Nov 2021 | -100 |
How Other Brands Compare
Foodsby is ranked third for NPS among its competitors. Just Eat and DoorDash come in first and second, with Platterz coming in at #4. Among those competitors, it is the third most valued company behind DoorDash.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Foodsby Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Foodsby users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Foodsby Customer Loyalty vs. Competitors
Compared to its competitors, Foodsby's Customer Loyalty score is rated right above DoorDash.
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VS
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Foodsby Product Quality
4/5
Foodsby has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Foodsby Product Information
Foodsby’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.foodsby.com
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
Consumer Services
Food and Beverages
Marketplaces
Foodsby Product Quality vs. Competitors
Compared to its competitors, Foodsby's Product Quality score is rated right above Just Eat.
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VS
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Foodsby Pricing
Foodsby ROI & Value For Money
4.5/5
Foodsby has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Foodsby Pricing vs. Competitors
Compared to its competitors, Foodsby's ROI score is rated right above Just Eat.
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VS
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Foodsby Customer Satisfaction (CSAT)
Foodsby Customer Satisfaction (CSAT) Score
100 / 100
Foodsby has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Foodsby Customer Satisfaction vs. Competitors
Compared to its competitors, Foodsby's Customer Satisfaction score is rated right above Just Eat.
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Foodsby Customer Service
4/5
Foodsby has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Foodsby's Customer Service
Address
733 S Marquette Ave, Minneapolis, MN 55402
Website
http://www.foodsby.com
Phone Number
000-000-0000
Foodsby Customer Service vs. Competitors
Compared to its competitors, Foodsby's Customer Service score is rated right above Just Eat.
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Foodsby as an Employer
4.6/5
Foodsby has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Foodsby scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Foodsby would recommend the brand to a friend. ENPS measures how likely Foodsby employees would recommend working at Foodsby to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
