3
NPS
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Foster farms
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About Foster farms' Brand
Among its major competitors, Foster farms is ranked in 3rd place for NPS while Perdue Farms is 1st, and Sanderson Farms is 2nd.
Brand at a Glance
65%
Customer Loyalty
3.1/5
Product Quality
3.7/5
Pricing
3.8/5
Customer Service
Foster farms Ranking
- #3 / 4 of its competitors
Foster farms NPS
Foster farms's Net Promoter Score (NPS) is a 3 with 46% Promoters, 11% Passives, and 43% Detractors. Net Promoter Score tracks whether Foster farms's customers would recommend using the product based on a scale of -100 to 100.
Foster farms Overall NPS
| 46% | Promoters |
|---|---|
| 11% | Passives |
| 43% | Detractors |
Foster farms NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -12 | Jul 2023 | -12 |
Aug 2023 -17 | Aug 2023 | -17 |
Sep 2023 -12 | Sep 2023 | -12 |
Oct 2023 -5 | Oct 2023 | -5 |
Jan 2024 -9 | Jan 2024 | -9 |
Mar 2024 -14 | Mar 2024 | -14 |
Apr 2024 -8 | Apr 2024 | -8 |
Oct 2024 -5 | Oct 2024 | -5 |
Dec 2024 0 | Dec 2024 | 0 |
Jun 2025 -4 | Jun 2025 | -4 |
Aug 2025 0 | Aug 2025 | 0 |
Dec 2025 3 | Dec 2025 | 3 |
How Other Brands Compare
Foster farms is ranked third for NPS among its competitors. Perdue Farms and Sanderson Farms come in first and second, with ForFarmers coming in at #4.
Foster farms |  Perdue Farms |  Sanderson Farms |  ForFarmers | |
| Global Ranking | #- | #924 | #- | #- |
| NPS | 3 | 51 | 25 | - |
| Valuation Updated every 24 hours for public companies | - | - | $3.63B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Foster farms NPS by Gender
Foster farms's NPS was rated -50 by Male customers on Comparably.
Male
-50
Foster farms's NPS was rated -50 by Male customers on Comparably.
25%
Promoters
0%
Passives
75%
Detractors
Female
N/A
Foster farms's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Foster farms NPS by Ethnicity
Foster farms's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Foster farms NPS vs. Competitors
Compared to its competitors, Foster farms's NPS is rated right below Sanderson Farms.
| COMPANY | NPS Score | |
|---|---|---|
| Perdue Farms | 51 |
| Sanderson Farms | 25 |
| Foster farms | 3 |
Foster farms Customer Loyalty
65%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
65% of Foster farms users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Foster farms Customer Loyalty Score by Gender
Foster farms's Customer Loyalty score was rated 55 by Male customers on Comparably.
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Male
55%
Yes
Female
N/A
Yes
Foster farms Customer Loyalty Score by Ethnicity
Foster farms's Customer Loyalty score was rated 55% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Foster farms.
55
out of 100
Caucasian
Foster farms Customer Loyalty vs. Competitors
Compared to its competitors, Foster farms's Customer Loyalty score is rated right below Sanderson Farms.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Perdue Farms | 82% |
| Sanderson Farms | 80% |
| Foster farms | 65% |
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Foster farms Product Quality
3.1/5
Foster farms has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.
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Foster farms Product Information
Foster farms’s product quality score is a 3.1 out of 5 as rated by its users and customers.
- Website
- http://www.fosterfarms.com
- Company Size
- 201-500 Employees
Quick Insights into Foster farms Product Quality
Foster farms's Product Quality score was rated highest by Male customers.
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Ranked Foster farms Product Quality the Highest
Foster farms Product Quality Score by Gender
Foster farms's Product Quality score was rated 2.6 by Male customers on Comparably.
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Male
2.6/5
Female
N/A
Foster farms Product Quality Score by Ethnicity
Foster farms's Product Quality score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Foster farms.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Foster farms Product Quality vs. Competitors
Compared to its competitors, Foster farms's Product Quality score is rated right below Sanderson Farms.
| COMPANY | Product Quality Score | |
|---|---|---|
| Perdue Farms | 4.3/5 |
| Sanderson Farms | 3.9/5 |
| Foster farms | 3.1/5 |
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Foster farms Pricing
Foster farms ROI & Value For Money
3.7/5
Foster farms has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Quick Insights into Foster farms ROI
Foster farms's ROI score was rated highest by Male customers.
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Ranked Foster farms ROI the Highest
Foster farms ROI Score by Gender
Foster farms's ROI score was rated 3.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Foster farms.
Male
3.6/5
Female
N/A
Foster farms ROI Score by Ethnicity
Foster farms's ROI score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Foster farms.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Foster farms Pricing vs. Competitors
Compared to its competitors, Foster farms's ROI score is rated right below Sanderson Farms.
| COMPANY | Pricing Score | |
|---|---|---|
| Perdue Farms | 4.1/5 |
| Sanderson Farms | 3.9/5 |
| Foster farms | 3.7/5 |
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Foster farms Customer Satisfaction (CSAT)
Foster farms Customer Satisfaction (CSAT) Score
55 / 100
Foster farms has an overall Customer Satisfaction score of 55 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
44%
Satisfied
11%
Neither Satisfied nor Dissatisfied
28%
Dissatisfied
6%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Foster farms Customer Satisfaction
Foster farms's Customer Satisfaction score was rated highest by Male customers.
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Ranked Foster farms Customer Satisfaction the Highest
Foster farms Customer Satisfaction Score by Gender
Foster farms's Customer Satisfaction score was rated 50 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Foster farms.
50 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 50% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Foster farms Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Foster farms' Customer Satisfaction (CSAT) score was rated 25% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Foster farms.
25 / 100
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
25%
Foster farms Customer Satisfaction vs. Competitors
Compared to its competitors, Foster farms's Customer Satisfaction score is rated right below Sanderson Farms.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Perdue Farms | 83% |
| Sanderson Farms | 65% |
| Foster farms | 55% |
Unlock Foster farms Customer Satisfaction vs. Competitors Data
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Foster farms Customer Service
3.8/5
Foster farms has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Foster farms's Customer Service
Website
http://www.fosterfarms.com
Quick Insights into Foster farms Customer Service
Foster farms's Customer Service score was rated highest by Male customers.
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Ranked Foster farms Customer Service the Highest
Foster farms Customer Service Score by Gender
Foster farms's Customer Service score was rated 3 by Male customers on Comparably.
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Male
3/5
Female
N/A
Foster farms Customer Service Score by Ethnicity
Foster farms's Customer Service score was rated 2.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Foster farms.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Foster farms Customer Service vs. Competitors
Compared to its competitors, Foster farms's Customer Service score is rated right above Sanderson Farms, and is preceded by Perdue Farms.
| COMPANY | Customer Service Score | |
|---|---|---|
| Perdue Farms | 4.2/5 |
| Foster farms | 3.8/5 |
| Sanderson Farms | 3.7/5 |
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Foster farms as an Employer
2.4/5
Foster farms has a 2.4/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Foster farms scored a 3 for Net Promoter Score and a -32 for Employee Net Promoter Score. NPS gauges how likely a customer of Foster farms would recommend the brand to a friend. ENPS measures how likely Foster farms employees would recommend working at Foster farms to a friend.
Net Promoter Score
3
NPS Score
| 46% | Promoters |
|---|---|
| 11% | Passive |
| 43% | Detractors |
Employee Net Promoter Score
-32
eNPS Score
| 28% | Promoters |
|---|---|
| 12% | Passive |
| 60% | Detractors |
