-5
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
GE Oil & Gas
Marketing or Exec? Claim Your Free Account
About GE Oil & Gas' Brand
GE Oil & Gas works on the things that matter in the oil and gas industry. We push the boundaries of technology to fuel the future. Among its major competitors, GE Oil & Gas is ranked in 3rd place for NPS while Schlumberger is 1st, and Halliburton is 2nd.Their current valuation is $116.66B
Brand at a Glance
71%
Customer Loyalty
3.6/5
Product Quality
3.2/5
Pricing
3.3/5
Customer Service
GE Oil & Gas Ranking
- #3 / 4 of its competitors
GE Oil & Gas NPS
GE Oil & Gas's Net Promoter Score (NPS) is a -5 with 30% Promoters, 35% Passives, and 35% Detractors. Net Promoter Score tracks whether GE Oil & Gas's customers would recommend using the product based on a scale of -100 to 100.
GE Oil & Gas Overall NPS
| 30% | Promoters |
|---|---|
| 35% | Passives |
| 35% | Detractors |
GE Oil & Gas NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 13 | Dec 2022 | 13 |
May 2023 11 | May 2023 | 11 |
Aug 2023 0 | Aug 2023 | 0 |
Sep 2023 0 | Sep 2023 | 0 |
Jan 2024 8 | Jan 2024 | 8 |
Apr 2024 0 | Apr 2024 | 0 |
Jun 2024 -1 | Jun 2024 | -1 |
Aug 2024 0 | Aug 2024 | 0 |
Sep 2024 0 | Sep 2024 | 0 |
Apr 2025 0 | Apr 2025 | 0 |
Jun 2025 -6 | Jun 2025 | -6 |
Jan 2026 -5 | Jan 2026 | -5 |
How Other Brands Compare
GE Oil & Gas is ranked third for NPS among its competitors. Schlumberger and Halliburton come in first and second, with Hughes coming in at #4. Among those competitors, it is the most valued company.
GE Oil & Gas |  Schlumberger |  Halliburton |  Hughes | |
| Global Ranking | #- | #603 | #685 | #- |
| NPS | -5 | 33 | 17 | -100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $116.66B | $2.86B | $19.23B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GE Oil & Gas NPS by Gender
GE Oil & Gas's NPS was rated 0 by Male customers on Comparably.
Male
0
GE Oil & Gas's NPS was rated by Male customers on Comparably.
25%
Promoters
50%
Passives
25%
Detractors
Female
N/A
GE Oil & Gas's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
GE Oil & Gas NPS vs. Competitors
Compared to its competitors, GE Oil & Gas's NPS is rated right above Hughes, and is preceded by Halliburton.
| COMPANY | NPS Score | |
|---|---|---|
| Schlumberger | 33 |
| Halliburton | 17 |
| GE Oil & Gas | -5 |
| Hughes | -100 |
GE Oil & Gas Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of GE Oil & Gas users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GE Oil & Gas Customer Loyalty Score by Gender
GE Oil & Gas's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of GE Oil & Gas.
Male
100%
Yes
Female
N/A
Yes
GE Oil & Gas Customer Loyalty vs. Competitors
Compared to its competitors, GE Oil & Gas's Customer Loyalty score is rated right below Halliburton.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Hughes | 100% |
| Schlumberger | 81% |
| Halliburton | 79% |
| GE Oil & Gas | 71% |
Unlock GE Oil & Gas Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Oil & Gas Customer Loyalty vs. Competitors data and gain insights into your customers today.
GE Oil & Gas Product Quality
3.6/5
GE Oil & Gas has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Oil & Gas' overall Product Quality score rated by its users and customers.
GE Oil & Gas Product Information
GE Oil & Gas’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- https://www.geoilandgas.com
- Company Size
- 10,000+ Employees
Industry
Energy
Quick Insights into GE Oil & Gas Product Quality
GE Oil & Gas's Product Quality score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked GE Oil & Gas' Product Quality.
Ranked GE Oil & Gas Product Quality the Highest
GE Oil & Gas Product Quality Score by Gender
GE Oil & Gas's Product Quality score was rated 4 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of GE Oil & Gas.
Male
4/5
Female
N/A
GE Oil & Gas Product Quality vs. Competitors
Compared to its competitors, GE Oil & Gas's Product Quality score is rated right above Hughes, and is preceded by Halliburton.
| COMPANY | Product Quality Score | |
|---|---|---|
| Schlumberger | 4/5 |
| Halliburton | 3.7/5 |
| GE Oil & Gas | 3.6/5 |
| Hughes | 1.5/5 |
Unlock GE Oil & Gas Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Oil & Gas Product Quality vs. Competitors data and gain insights into your customers today.
GE Oil & Gas Pricing
GE Oil & Gas ROI & Value For Money
3.2/5
GE Oil & Gas has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Oil & Gas' overall ROI score rated by its users and customers.
Quick Insights into GE Oil & Gas ROI
GE Oil & Gas's ROI score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked GE Oil & Gas' ROI score.
Ranked GE Oil & Gas ROI the Highest
GE Oil & Gas ROI Score by Gender
GE Oil & Gas's ROI score was rated 3.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of GE Oil & Gas.
Male
3.9/5
Female
N/A
GE Oil & Gas Pricing vs. Competitors
Compared to its competitors, GE Oil & Gas's ROI score is rated right above Hughes, and is preceded by Halliburton.
| COMPANY | Pricing Score | |
|---|---|---|
| Schlumberger | 3.9/5 |
| Halliburton | 3.7/5 |
| GE Oil & Gas | 3.2/5 |
| Hughes | 1.5/5 |
Unlock GE Oil & Gas ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Oil & Gas ROI vs. Competitors data and gain insights into your customers today.
GE Oil & Gas Customer Satisfaction (CSAT)
GE Oil & Gas Customer Satisfaction (CSAT) Score
87 / 100
GE Oil & Gas has an overall Customer Satisfaction score of 87 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
20%
Satisfied
67%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into GE Oil & Gas Customer Satisfaction
GE Oil & Gas's Customer Satisfaction score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked GE Oil & Gas' Customer Satisfaction.
Ranked GE Oil & Gas Customer Satisfaction the Highest
GE Oil & Gas Customer Satisfaction Score by Gender
GE Oil & Gas's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of GE Oil & Gas.
100 / 100
MaleVery Satisfied | 25% | |
|---|---|---|
Satisfied | 75% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
GE Oil & Gas Customer Satisfaction vs. Competitors
Compared to its competitors, GE Oil & Gas's Customer Satisfaction score is rated right above Schlumberger.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| GE Oil & Gas | 87% |
| Schlumberger | 81% |
| Halliburton | 73% |
| Hughes | 0% |
Unlock GE Oil & Gas Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Oil & Gas Customer Satisfaction vs. Competitors data and gain insights into your customers today.
GE Oil & Gas Customer Service
3.3/5
GE Oil & Gas has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock GE Oil & Gas' overall Customer Service score rated by its users and customers.
About GE Oil & Gas's Customer Service
Website
https://www.geoilandgas.com
Phone Number
44 19 1247 3200
Quick Insights into GE Oil & Gas Customer Service
GE Oil & Gas's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked GE Oil & Gas' Customer Service score.
Ranked GE Oil & Gas Customer Service the Highest
GE Oil & Gas Customer Service Score by Gender
GE Oil & Gas's Customer Service score was rated 4.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of GE Oil & Gas.
Male
4.1/5
Female
N/A
GE Oil & Gas Customer Service vs. Competitors
Compared to its competitors, GE Oil & Gas's Customer Service score is rated right above Hughes, and is preceded by Halliburton.
| COMPANY | Customer Service Score | |
|---|---|---|
| Schlumberger | 4/5 |
| Halliburton | 3.7/5 |
| GE Oil & Gas | 3.3/5 |
| Hughes | 1.5/5 |
Unlock GE Oil & Gas Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full GE Oil & Gas Customer Service vs. Competitors data and gain insights into your customers today.
GE Oil & Gas as an Employer
3.9/5
GE Oil & Gas has a 3.9/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
GE Oil & Gas scored a -5 for Net Promoter Score and a -18 for Employee Net Promoter Score. NPS gauges how likely a customer of GE Oil & Gas would recommend the brand to a friend. ENPS measures how likely GE Oil & Gas employees would recommend working at GE Oil & Gas to a friend.
Net Promoter Score
-5
NPS Score
| 30% | Promoters |
|---|---|
| 35% | Passive |
| 35% | Detractors |
Employee Net Promoter Score
-18
eNPS Score
| 38% | Promoters |
|---|---|
| 6% | Passive |
| 56% | Detractors |
