0
NPS
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Gewiss
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About Gewiss' Brand
Manufacturer of systems and components for low voltage electrical installations. The company manufactures lighting equipment for industry, street lighting, interior and exterior decoration and emergency lighting. It also offers automatic and rotatory switches, thermal magnetic and residual current circuit breakers and cable ducting in metal. Among its major competitors, Gewiss is ranked in 3rd place for NPS while Schneider Electric is 1st, and Legrand is 2nd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3/5
Pricing
2.5/5
Customer Service
Gewiss Ranking
- #3 / 3 of its competitors
Gewiss NPS
Gewiss's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Gewiss's customers would recommend using the product based on a scale of -100 to 100.
Gewiss Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Gewiss NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 0 | Aug 2020 | 0 |
How Other Brands Compare
Gewiss is ranked third for NPS among its competitors. Schneider Electric and Legrand come in first and second.
Gewiss |  Schneider Electric |  Legrand | |
| Global Ranking | #- | #364 | #902 |
| NPS | 0 | 31 | 25 |
| Valuation Updated every 24 hours for public companies | - | $32.77B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Gewiss NPS vs. Competitors
Compared to its competitors, Gewiss's NPS is rated right below Legrand.
| COMPANY | NPS Score | |
|---|---|---|
| Schneider Electric | 31 |
| Legrand | 25 |
| Gewiss | 0 |
Gewiss Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Gewiss users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Gewiss Customer Loyalty vs. Competitors
Compared to its competitors, Gewiss's Customer Loyalty score is rated right above Legrand.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Gewiss | 100% |
| Legrand | 80% |
| Schneider Electric | 78% |
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Gewiss Product Quality
4/5
Gewiss has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Gewiss Product Information
Gewiss’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.gewiss.com
- Company Size
- 1,001-5,000 Employees
Gewiss Product Quality vs. Competitors
Compared to its competitors, Gewiss's Product Quality score is rated right above Legrand, and is preceded by Schneider Electric.
| COMPANY | Product Quality Score | |
|---|---|---|
| Schneider Electric | 4/5 |
| Gewiss | 4/5 |
| Legrand | 3.9/5 |
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Gewiss Pricing
Gewiss ROI & Value For Money
3/5
Gewiss has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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Gewiss Pricing vs. Competitors
Compared to its competitors, Gewiss's ROI score is rated right below Legrand.
| COMPANY | Pricing Score | |
|---|---|---|
| Schneider Electric | 3.9/5 |
| Legrand | 3.7/5 |
| Gewiss | 3/5 |
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Gewiss Customer Service
2.5/5
Gewiss has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Gewiss's Customer Service
Address
Via A. Volta, 1, Cenate Sotto, 24069
Website
www.gewiss.com
Gewiss Customer Service vs. Competitors
Compared to its competitors, Gewiss's Customer Service score is rated right below Legrand.
| COMPANY | Customer Service Score | |
|---|---|---|
| Schneider Electric | 4/5 |
| Legrand | 4/5 |
| Gewiss | 2.5/5 |
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Consumer vs. Employees
Gewiss scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Gewiss would recommend the brand to a friend. ENPS measures how likely Gewiss employees would recommend working at Gewiss to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
