100
NPS
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Gojurn
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About Gojurn's Brand
Gojurn helps you discover great new experiences and empowers you to go and do them. Among its major competitors, Gojurn is ranked in 1st place for NPS while Goodreads.com is 2nd, and Yelp is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Gojurn Ranking
- #1 / 3 of its competitors
Gojurn NPS
Gojurn's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Gojurn's customers would recommend using the product based on a scale of -100 to 100.
Gojurn Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Gojurn NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2024 100 | May 2024 | 100 |
How Other Brands Compare
Gojurn is ranked first for NPS among its competitors. Goodreads.com and Yelp come in second and third.
Gojurn |  Yelp |  Goodreads.com | |
| Global Ranking | #- | #280 | #- |
| NPS | 100 | -6 | 26 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $3.11B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Gojurn NPS vs. Competitors
Compared to its competitors, Gojurn's NPS is rated right above Goodreads.com.
| COMPANY | NPS Score | |
|---|---|---|
| Gojurn | 100 |
| Goodreads.com | 26 |
| Yelp | -6 |
Gojurn Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Gojurn users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Gojurn Customer Loyalty vs. Competitors
Compared to its competitors, Gojurn's Customer Loyalty score is rated right above Goodreads.com.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Gojurn | 100% |
| Goodreads.com | 89% |
| Yelp | 68% |
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Gojurn Product Quality
5/5
Gojurn has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Gojurn Product Information
Gojurn’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.gojurn.com
- Company Size
- 1-10 Employees
Industry
Tech
Mobile App
SaaS
Gojurn Product Quality vs. Competitors
Compared to its competitors, Gojurn's Product Quality score is rated right above Goodreads.com.
| COMPANY | Product Quality Score | |
|---|---|---|
| Gojurn | 5/5 |
| Goodreads.com | 3.7/5 |
| Yelp | 3.3/5 |
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Gojurn Pricing
Gojurn ROI & Value For Money
5/5
Gojurn has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Gojurn Pricing vs. Competitors
Compared to its competitors, Gojurn's ROI score is rated right above Goodreads.com.
| COMPANY | Pricing Score | |
|---|---|---|
| Gojurn | 5/5 |
| Goodreads.com | 3.7/5 |
| Yelp | 3.2/5 |
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Gojurn Customer Satisfaction (CSAT)
Gojurn Customer Satisfaction (CSAT) Score
100 / 100
Gojurn has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Gojurn Customer Satisfaction vs. Competitors
Compared to its competitors, Gojurn's Customer Satisfaction score is rated right above Goodreads.com.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Gojurn | 100% |
| Goodreads.com | 72% |
| Yelp | 59% |
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Gojurn Customer Service
5/5
Gojurn has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Gojurn's Customer Service
Address
PO Box 187, Millbrae, CA 94030
Website
http://www.gojurn.com
Gojurn Customer Service vs. Competitors
Compared to its competitors, Gojurn's Customer Service score is rated right above Goodreads.com.
| COMPANY | Customer Service Score | |
|---|---|---|
| Gojurn | 5/5 |
| Goodreads.com | 3.6/5 |
| Yelp | 3.1/5 |
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