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About Happify's Brand

Happify provides an online experience using activities and games based on the principles of positive psychology for a more fulfilling life. Among its major competitors, Happify is ranked in 3rd place for NPS while Headspace is 1st, and GLAMSQUAD is 2nd.Their current valuation is $60.00M

Brand at a Glance

100%
Customer Loyalty
2.5/5
Product Quality
3/5
Pricing
3/5
Customer Service

Happify Ranking

Happify NPS

Happify's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Happify's customers would recommend using the product based on a scale of -100 to 100.

Happify Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Happify Overall NPS

Happify NPS Trend

-100
-50
0
50
100
Jun 2020
-100
Jun 2020-100

How Other Brands Compare

Happify is ranked third for NPS among its competitors. Headspace and GLAMSQUAD come in first and second, with Gyroscope Innovations coming in at #4. Among those competitors, it is the third most valued company behind Headspace.

Happify's Logo
Happify
Headspace's Logo
Headspace
GLAMSQUAD's Logo
GLAMSQUAD
Gyroscope Innovations' Logo
Gyroscope Innovations
Global Ranking#-#18#-#-
NPS-100410-
Valuation Updated every 24 hours for public companies$60.00M$350.00M$70.00M-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Happify NPS vs. Competitors

Compared to its competitors, Happify's NPS is rated right below GLAMSQUAD.

COMPANYNPS Score
Headspace
41
GLAMSQUAD
0
Happify
-100

Happify Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Happify users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Happify Customer Loyalty

Happify Customer Loyalty vs. Competitors

Compared to its competitors, Happify's Customer Loyalty score is rated right above Headspace.

COMPANYCustomer Loyalty Score
Happify100%
Headspace82%
GLAMSQUAD72%

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Happify's Logo
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Happify Product Quality

2.5/5

Happify has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.

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Happify Product Information

Happify’s product quality score is a 2.5 out of 5 as rated by its users and customers.

Website
http://www.happify.com
Company Size
11-50 Employees

Industry

Tech
Ecommerce and Marketplaces
Gaming
Healthcare

Happify Product Quality vs. Competitors

Compared to its competitors, Happify's Product Quality score is rated right below GLAMSQUAD.

COMPANYProduct Quality Score
Headspace4.3/5
GLAMSQUAD3.6/5
Happify2.5/5

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Happify Pricing

Happify ROI & Value For Money

3/5

Happify has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

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Happify Pricing vs. Competitors

Compared to its competitors, Happify's ROI score is rated right below GLAMSQUAD.

COMPANYPricing Score
Headspace3.9/5
GLAMSQUAD3.6/5
Happify3/5

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Happify Customer Service

3/5

Happify has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.

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About Happify's Customer Service

Address

584 Broadway, Ste 1206, New York City, NY


Website

http://www.happify.com

Happify Customer Service vs. Competitors

Compared to its competitors, Happify's Customer Service score is rated right below GLAMSQUAD.

COMPANYCustomer Service Score
Headspace3.9/5
GLAMSQUAD3.7/5
Happify3/5

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Consumer vs. Employees

Happify scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Happify would recommend the brand to a friend. ENPS measures how likely Happify employees would recommend working at Happify to a friend.

Net Promoter Score

-100
NPS Score
0%Promoters
0%Passive
100%Detractors

Employee Net Promoter Score

0
eNPS Score
33%Promoters
34%Passive
33%Detractors

Global Ranking Snapshot

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1
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W. Craig Jelinek
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2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail