

Happify provides an online experience using activities and games based on the principles of positive psychology for a more fulfilling life. Among its major competitors, Happify is ranked in 3rd place for NPS while Headspace is 1st, and GLAMSQUAD is 2nd.Their current valuation is $60.00M
Happify's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Happify's customers would recommend using the product based on a scale of -100 to 100.
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jun 2020 -100 | Jun 2020 | -100 |
Happify is ranked third for NPS among its competitors. Headspace and GLAMSQUAD come in first and second, with Gyroscope Innovations coming in at #4. Among those competitors, it is the third most valued company behind Headspace.
![]() Happify | ![]() Headspace | ![]() GLAMSQUAD | ![]() Gyroscope Innovations | |
| Global Ranking | #- | #18 | #- | #- |
| NPS | -100 | 41 | 0 | - |
| Valuation Updated every 24 hours for public companies | $60.00M | $350.00M | $70.00M | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Happify users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Compared to its competitors, Happify's Customer Loyalty score is rated right above Headspace.
Happify has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Happify’s product quality score is a 2.5 out of 5 as rated by its users and customers.
Compared to its competitors, Happify's Product Quality score is rated right below GLAMSQUAD.
Happify has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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Compared to its competitors, Happify's ROI score is rated right below GLAMSQUAD.
Happify has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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584 Broadway, Ste 1206, New York City, NY
http://www.happify.com
Compared to its competitors, Happify's Customer Service score is rated right below GLAMSQUAD.
Happify scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Happify would recommend the brand to a friend. ENPS measures how likely Happify employees would recommend working at Happify to a friend.
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |