0
NPS
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Nucor Harris Rebar
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About Nucor Harris Rebar's Brand
Harris Rebar is North America’s leading fabricator, installer and distributor of concrete reinforcing steel and related products. Among its major competitors, Nucor Harris Rebar is ranked in 3rd place for NPS while Steel Dynamics is 1st, and Commercial Metals Company is 2nd.
Brand at a Glance
4/5
Product Quality
3/5
Pricing
Nucor Harris Rebar Ranking
- #3 / 3 of its competitors
Nucor Harris Rebar NPS
Nucor Harris Rebar's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Nucor Harris Rebar's customers would recommend using the product based on a scale of -100 to 100.
Nucor Harris Rebar Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Nucor Harris Rebar NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 100 | Nov 2023 | 100 |
Jan 2024 0 | Jan 2024 | 0 |
How Other Brands Compare
Nucor Harris Rebar is ranked third for NPS among its competitors. Steel Dynamics and Commercial Metals Company come in first and second.
Nucor Harris Rebar |  Steel Dynamics |  Commercial Metals Company | |
| Global Ranking | #- | #979 | #- |
| NPS | 0 | 49 | 0 |
| Valuation Updated every 24 hours for public companies | - | $17.11B | $5.60B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Nucor Harris Rebar NPS vs. Competitors
Compared to its competitors, Nucor Harris Rebar's NPS is rated right below Commercial Metals Company.
| COMPANY | NPS Score | |
|---|---|---|
| Steel Dynamics | 49 |
| Commercial Metals Company | 0 |
| Nucor Harris Rebar | 0 |
Nucor Harris Rebar Product Quality
4/5
Nucor Harris Rebar has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Nucor Harris Rebar Product Information
Nucor Harris Rebar’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.harrisrebar.com/
- Company Size
- 1,001-5,000 Employees
Industry
Construction
Nucor Harris Rebar Product Quality vs. Competitors
Compared to its competitors, Nucor Harris Rebar's Product Quality score is rated right above Commercial Metals Company, and is preceded by Steel Dynamics.
| COMPANY | Product Quality Score | |
|---|---|---|
| Steel Dynamics | 4/5 |
| Nucor Harris Rebar | 4/5 |
| Commercial Metals Company | 3.4/5 |
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Nucor Harris Rebar Pricing
Nucor Harris Rebar ROI & Value For Money
3/5
Nucor Harris Rebar has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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Nucor Harris Rebar Pricing vs. Competitors
Compared to its competitors, Nucor Harris Rebar's ROI score is rated right below Commercial Metals Company.
| COMPANY | Pricing Score | |
|---|---|---|
| Steel Dynamics | 4.1/5 |
| Commercial Metals Company | 3.5/5 |
| Nucor Harris Rebar | 3/5 |
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Nucor Harris Rebar Customer Satisfaction (CSAT)
Nucor Harris Rebar Customer Satisfaction (CSAT) Score
100 / 100
Nucor Harris Rebar has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Nucor Harris Rebar Customer Satisfaction vs. Competitors
Compared to its competitors, Nucor Harris Rebar's Customer Satisfaction score is rated right above Steel Dynamics.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nucor Harris Rebar | 100% |
| Steel Dynamics | 77% |
| Commercial Metals Company | 57% |
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Nucor Harris Rebar as an Employer
Consumer vs. Employees
Nucor Harris Rebar scored a 0 for Net Promoter Score and a 83 for Employee Net Promoter Score. NPS gauges how likely a customer of Nucor Harris Rebar would recommend the brand to a friend. ENPS measures how likely Nucor Harris Rebar employees would recommend working at Nucor Harris Rebar to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
83
eNPS Score
| 83% | Promoters |
|---|---|
| 17% | Passive |
| 0% | Detractors |
