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NPS
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iMemories
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About iMemories' Brand
iMemories is an internet-based service allowing consumers to share and preserve their photos and videos across multiple consumer platforms. Among its major competitors, iMemories is ranked in 3rd place for NPS while Instapage is 1st, and CoStar Group is 2nd.Their current valuation is $50.00M
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4.5/5
Customer Service
iMemories Ranking
- #3 / 4 of its competitors
iMemories NPS
iMemories's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether iMemories's customers would recommend using the product based on a scale of -100 to 100.
iMemories Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
iMemories NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 0 | May 2023 | 0 |
How Other Brands Compare
iMemories is ranked third for NPS among its competitors. Instapage and CoStar Group come in first and second, with Gravity coming in at #4. Among those competitors, it is the third most valued company behind CoStar Group.
iMemories |  CoStar Group |  Instapage |  Gravity | |
| Global Ranking | #- | #522 | #- | #- |
| NPS | 0 | 0 | 36 | -100 |
| Valuation Updated every 24 hours for public companies | $50.00M | $36.00B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
iMemories NPS vs. Competitors
Compared to its competitors, iMemories's NPS is rated right above EverPresent, and is preceded by CoStar Group.
| COMPANY | NPS Score | |
|---|---|---|
| Instapage | 36 |
| CoStar Group | 0 |
| iMemories | 0 |
 | EverPresent | N/A |
 | One Technologies | N/A |
| Gravity | -100 |
iMemories Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of iMemories users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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iMemories Customer Loyalty vs. Competitors
Compared to its competitors, iMemories's Customer Loyalty score is rated right above CoStar Group.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| iMemories | 100% |
| CoStar Group | 75% |
| Instapage | N/A |
| Gravity | N/A |
| EverPresent | N/A |
| One Technologies | N/A |
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iMemories Product Quality
4/5
iMemories has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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iMemories Product Information
iMemories’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.imemories.com
- Company Size
- 51-200 Employees
Industry
Consumer Services
iMemories Product Quality vs. Competitors
Compared to its competitors, iMemories's Product Quality score is rated right above CoStar Group, and is preceded by Instapage.
| COMPANY | Product Quality Score | |
|---|---|---|
| Instapage | 4.4/5 |
| iMemories | 4/5 |
| CoStar Group | 3.6/5 |
| Gravity | N/A |
| EverPresent | N/A |
| One Technologies | N/A |
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iMemories Pricing
iMemories ROI & Value For Money
4/5
iMemories has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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iMemories Pricing vs. Competitors
Compared to its competitors, iMemories's ROI score is rated right above Instapage.
| COMPANY | Pricing Score | |
|---|---|---|
| iMemories | 4/5 |
| Instapage | 3.9/5 |
| CoStar Group | 3.3/5 |
| Gravity | N/A |
| EverPresent | N/A |
| One Technologies | N/A |
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iMemories Customer Satisfaction (CSAT)
iMemories Customer Satisfaction (CSAT) Score
100 / 100
iMemories has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
iMemories Customer Satisfaction vs. Competitors
Compared to its competitors, iMemories's Customer Satisfaction score is rated right above CoStar Group.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| iMemories | 100% |
| CoStar Group | 65% |
| Instapage | 0% |
| Gravity | 0% |
| EverPresent | 0% |
| One Technologies | 0% |
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iMemories Customer Service
4.5/5
iMemories has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About iMemories's Customer Service
Address
9160 E Del Camino Drive, Suite B1, Scottsdale, AZ 85258
Website
http://www.imemories.com
Phone Number
4802236518
iMemories Customer Service vs. Competitors
Compared to its competitors, iMemories's Customer Service score is rated right above Instapage.
| COMPANY | Customer Service Score | |
|---|---|---|
| iMemories | 4.5/5 |
| Instapage | 3.7/5 |
| CoStar Group | 3.4/5 |
| Gravity | N/A |
| EverPresent | N/A |
| One Technologies | N/A |
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