-100
NPS
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Instaclustr
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About Instaclustr's Brand
Instaclustr is the open source as-a-service company, delivering reliability at scale. 24x7x365 Among its major competitors, Instaclustr is ranked in 3rd place for NPS while Confluent is 1st, and DataStax is 2nd.Their current valuation is $70.00M
Instaclustr Ranking
- #3 / 3 of its competitors
Instaclustr NPS
Instaclustr's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Instaclustr's customers would recommend using the product based on a scale of -100 to 100.
Instaclustr Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Instaclustr NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -100 | Jul 2023 | -100 |
How Other Brands Compare
Instaclustr is ranked third for NPS among its competitors. Confluent and DataStax come in first and second. Among those competitors, it is the third most valued company behind Confluent.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Instaclustr NPS vs. Competitors
Compared to its competitors, Instaclustr's NPS is rated right below DataStax.
| COMPANY | NPS Score | |
|---|---|---|
 | Confluent | 34 |
 | DataStax | 33 |
| Instaclustr | -100 |
Instaclustr as an Employer
4.7/5
Instaclustr has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Instaclustr scored a -100 for Net Promoter Score and a 86 for Employee Net Promoter Score. NPS gauges how likely a customer of Instaclustr would recommend the brand to a friend. ENPS measures how likely Instaclustr employees would recommend working at Instaclustr to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
86
eNPS Score
| 86% | Promoters |
|---|---|
| 14% | Passive |
| 0% | Detractors |
