29
NPS
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IQS
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About IQS' Brand
Among its major competitors, IQS is ranked in 3rd place for NPS while EtQ is 1st, and Veeva Systems is 2nd.
Brand at a Glance
4.1/5
Product Quality
4/5
Pricing
3.7/5
Customer Service
IQS Ranking
- #3 / 4 of its competitors
IQS NPS
IQS's Net Promoter Score (NPS) is a 29 with 48% Promoters, 33% Passives, and 19% Detractors. Net Promoter Score tracks whether IQS's customers would recommend using the product based on a scale of -100 to 100.
IQS Overall NPS
| 48% | Promoters |
|---|---|
| 33% | Passives |
| 19% | Detractors |
IQS NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 28 | Aug 2020 | 28 |
How Other Brands Compare
IQS is ranked third for NPS among its competitors. EtQ and Veeva Systems come in first and second, with AssurX coming in at #4.
IQS |  Veeva Systems |  EtQ |  AssurX | |
| Global Ranking | #- | #886 | #- | #- |
| NPS | 29 | 31 | 60 | - |
| Valuation Updated every 24 hours for public companies | - | $27.28B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
IQS NPS by Usage
IQS's NPS was rated 37 points by customers who have used IQS's products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 37 | 5 to 10 Years | 37 |
IQS NPS vs. Competitors
Compared to its competitors, IQS's NPS is rated right above AssurX, and is preceded by Veeva Systems.
| COMPANY | NPS Score | |
|---|---|---|
| EtQ | 60 |
| Veeva Systems | 31 |
| IQS | 29 |
| AssurX | N/A |
 | VDS | N/A |
IQS Product Quality
4.1/5
IQS has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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IQS Product Information
IQS serves markets in the United States, Asia, China, Europe, Japan, Australia, Canada, United Kingdom, Latin America, Germany, Brazil, and Mexico. IQS supports iOS and Web devices and offers products for medium and large sized businesses.
IQS’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.iqs.com
- Company Size
- 11-50 Employees
Industry
Tech
Hardware and Devices
SaaS
Languages Supported
English
French
German
Portuguese
Spanish
Chinese (Simplified)
Italian
Hungarian
Product Type
Corrective and Preventive Action Software
Quality Management Software
Compliance Software
Audit Software
IQS Product Quality vs. Competitors
Compared to its competitors, IQS's Product Quality score is rated right above EtQ.
| COMPANY | Product Quality Score | |
|---|---|---|
| IQS | 4.1/5 |
| EtQ | 4.1/5 |
| Veeva Systems | 3.9/5 |
| AssurX | N/A |
| VDS | N/A |
Unlock IQS Product Quality vs. Competitors Data
VS
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IQS Pricing
IQS ROI & Value For Money
4/5
IQS has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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IQS Pricing Plans
IQS has a pricing structure that accommodates medium and large businesses. Starting from $1525/month, IQS uses a subscription model. For the users that are not ready to commit yet, IQS also offers a free trial.
Who Uses IQS?
Medium Businesses
Large Enterprises
IQS Pricing vs. Competitors
Compared to its competitors, IQS's ROI score is rated right above Veeva Systems, and is preceded by EtQ.
| COMPANY | Pricing Score | |
|---|---|---|
| EtQ | 4.1/5 |
| IQS | 4/5 |
| Veeva Systems | 3.9/5 |
| AssurX | N/A |
| VDS | N/A |
Unlock IQS ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full IQS ROI vs. Competitors data and gain insights into your customers today.
IQS Customer Service
3.7/5
IQS has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About IQS's Customer Service
Address
North Olmsted, OH United States of America
Website
http://www.iqs.com
IQS Customer Service vs. Competitors
Compared to its competitors, IQS's Customer Service score is rated right above EtQ, and is preceded by Veeva Systems.
| COMPANY | Customer Service Score | |
|---|---|---|
| Veeva Systems | 4/5 |
| IQS | 3.7/5 |
| EtQ | 3.5/5 |
| AssurX | N/A |
| VDS | N/A |
Unlock IQS Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full IQS Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
IQS scored a 29 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of IQS would recommend the brand to a friend. ENPS measures how likely IQS employees would recommend working at IQS to a friend.
Net Promoter Score
29
NPS Score
| 48% | Promoters |
|---|---|
| 33% | Passive |
| 19% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
