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NPS
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Iron.io
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About Iron.io's Brand
Iron.io is a scalable message queue and serverless container processing platform for building distributed applications and services. Among its major competitors, Iron.io is ranked in 4th place for NPS while Amazon is 1st, and Google is 2nd. Overall, Iron.io has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $75.00M
Brand at a Glance
4.1/5
Product Quality
3.8/5
Pricing
3.7/5
Customer Service
Iron.io Ranking
- #4 / 4 of its competitors
Iron.io NPS
Iron.io's Net Promoter Score (NPS) is a 0 with 40% Promoters, 20% Passives, and 40% Detractors. Net Promoter Score tracks whether Iron.io's customers would recommend using the product based on a scale of -100 to 100.
Iron.io Overall NPS
| 40% | Promoters |
|---|---|
| 20% | Passives |
| 40% | Detractors |
Iron.io NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 0 | Aug 2020 | 0 |
How Other Brands Compare
Iron.io is ranked #4 for NPS among its competitors. Amazon and Google come in first and second, with Microsoft coming in at third. Among those competitors, it is the lowest valued company behind Microsoft.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Iron.io NPS by Usage
Iron.io's NPS was rated the highest by customers who have used Iron.io's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 19 | Less than 1 Year | 19 |
1 to 2 Years 7 | 1 to 2 Years | 7 |
5 to 10 Years -13 | 5 to 10 Years | -13 |
Iron.io Product Quality
4.1/5
Iron.io has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Iron.io Product Information
Iron.io serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Iron.io supports Web devices and offers products for small, medium, and large sized businesses.
Iron.io’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.iron.io
- Company Size
- 11-50 Employees
Industry
Tech
Enterprise
SaaS
Languages Supported
English
Iron.io Product Quality vs. Competitors
Compared to its competitors, Iron.io's Product Quality score is rated right above Microsoft, and is preceded by Google.
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Iron.io Pricing
Iron.io ROI & Value For Money
3.8/5
Iron.io has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Iron.io Pricing Plans
Iron.io has a pricing structure that accommodates small, medium, and large businesses. Starting from $149/month, Iron.io uses a subscription model.
Who Uses Iron.io?
Small Businesses
Medium Businesses
Large Enterprises
Iron.io Pricing vs. Competitors
Compared to its competitors, Iron.io's ROI score is rated right below Microsoft.
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Iron.io Customer Service
3.7/5
Iron.io has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Iron.io's Customer Service
Address
317 S 6th St, Las Vegas, NV 89101
Website
http://www.iron.io
Phone Number
1 888-501-4766
Iron.io Customer Service vs. Competitors
Compared to its competitors, Iron.io's Customer Service score is rated right below Microsoft.
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