100
NPS
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Jasper Colin
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About Jasper Colin's Brand
Jasper Colin strives to be a global leader in collecting accountable and actionable market intelligence through best-in-class data collection and market research services by incorporating latest technologies and best resources Among its major competitors, Jasper Colin is ranked in 1st place for NPS while McKinsey & Company is 2nd, and WNS is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Jasper Colin Ranking
- #1 / 4 of its competitors
Jasper Colin NPS
Jasper Colin's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Jasper Colin's customers would recommend using the product based on a scale of -100 to 100.
Jasper Colin Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Jasper Colin NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2026 100 | Mar 2026 | 100 |
How Other Brands Compare
Jasper Colin is ranked first for NPS among its competitors. McKinsey & Company and WNS come in second and third, with Kantar coming in at #4.
Jasper Colin |  McKinsey & Company |  Kantar |  WNS | |
| Global Ranking | #- | #400 | #- | #- |
| NPS | 100 | 20 | 3 | 19 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $244.24M | $15.87B | $3.61B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Jasper Colin NPS vs. Competitors
Compared to its competitors, Jasper Colin's NPS is rated right above McKinsey & Company.
| COMPANY | NPS Score | |
|---|---|---|
| Jasper Colin | 100 |
| McKinsey & Company | 20 |
| WNS | 19 |
| Kantar | 3 |
 | DJs.com | N/A |
Jasper Colin Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Jasper Colin users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Jasper Colin Customer Loyalty vs. Competitors
Compared to its competitors, Jasper Colin's Customer Loyalty score is rated right above WNS .
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Jasper Colin | 100% |
| WNS | 80% |
| McKinsey & Company | 74% |
| Kantar | 73% |
| DJs.com | N/A |
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Jasper Colin Product Quality
5/5
Jasper Colin has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Jasper Colin Product Information
Jasper Colin’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.jaspercolin.com/
- Company Size
- 201-500 Employees
Industry
Marketing, Advertising and Research
Jasper Colin Product Quality vs. Competitors
Compared to its competitors, Jasper Colin's Product Quality score is rated right above McKinsey & Company.
| COMPANY | Product Quality Score | |
|---|---|---|
| Jasper Colin | 5/5 |
| McKinsey & Company | 4/5 |
| Kantar | 3.9/5 |
| WNS | 3.7/5 |
| DJs.com | N/A |
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Jasper Colin Pricing
Jasper Colin ROI & Value For Money
5/5
Jasper Colin has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Jasper Colin Pricing vs. Competitors
Compared to its competitors, Jasper Colin's ROI score is rated right above WNS .
| COMPANY | Pricing Score | |
|---|---|---|
| Jasper Colin | 5/5 |
| WNS | 3.9/5 |
| McKinsey & Company | 3.8/5 |
| Kantar | 3.4/5 |
| DJs.com | N/A |
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Jasper Colin Customer Satisfaction (CSAT)
Jasper Colin Customer Satisfaction (CSAT) Score
100 / 100
Jasper Colin has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Jasper Colin Customer Satisfaction vs. Competitors
Compared to its competitors, Jasper Colin's Customer Satisfaction score is rated right above McKinsey & Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Jasper Colin | 100% |
| McKinsey & Company | 78% |
| Kantar | 77% |
| WNS | 65% |
| DJs.com | 0% |
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Jasper Colin Customer Service
5/5
Jasper Colin has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Jasper Colin's Customer Service
Address
12 E 49th St 11th Floor, New York, NY 10017, United States, Alabama, NY 10017
Website
https://www.jaspercolin.com/
Phone Number
+1 917-710-3413
Jasper Colin's Social Links
Jasper Colin Customer Service vs. Competitors
Compared to its competitors, Jasper Colin's Customer Service score is rated right above WNS .
| COMPANY | Customer Service Score | |
|---|---|---|
| Jasper Colin | 5/5 |
| WNS | 3.9/5 |
| McKinsey & Company | 3.9/5 |
| Kantar | 3.7/5 |
| DJs.com | N/A |
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Jasper Colin as an Employer
4.7/5
Jasper Colin has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Jasper Colin scored a 100 for Net Promoter Score and a 88 for Employee Net Promoter Score. NPS gauges how likely a customer of Jasper Colin would recommend the brand to a friend. ENPS measures how likely Jasper Colin employees would recommend working at Jasper Colin to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
88
eNPS Score
| 94% | Promoters |
|---|---|
| 0% | Passive |
| 6% | Detractors |
