-100
NPS
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John L. Scott Real Estate
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About John L. Scott Real Estate's Brand
Among its major competitors, John L. Scott Real Estate is ranked in 3rd place for NPS while Zillow is 1st, and RE/MAX is 2nd.
John L. Scott Real Estate Ranking
- #3 / 4 of its competitors
John L. Scott Real Estate NPS
John L. Scott Real Estate's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether John L. Scott Real Estate's customers would recommend using the product based on a scale of -100 to 100.
John L. Scott Real Estate Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
John L. Scott Real Estate NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 -100 | Jul 2024 | -100 |
How Other Brands Compare
John L. Scott Real Estate is ranked third for NPS among its competitors. Zillow and RE/MAX come in first and second, with Windermere Real Estate coming in at #4.
John L. Scott Real Estate |  Zillow |  RE/MAX |  Windermere Real Estate | |
| Global Ranking | #- | #189 | #- | #- |
| NPS | -100 | 16 | -60 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $31.40B | $755.68M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
John L. Scott Real Estate NPS vs. Competitors
Compared to its competitors, John L. Scott Real Estate's NPS is rated right below RE/MAX.
| COMPANY | NPS Score | |
|---|---|---|
| Zillow | 16 |
| RE/MAX | -60 |
| John L. Scott Real Estate | -100 |
John L. Scott Real Estate as an Employer
4.7/5
John L. Scott Real Estate has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
John L. Scott Real Estate scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of John L. Scott Real Estate would recommend the brand to a friend. ENPS measures how likely John L. Scott Real Estate employees would recommend working at John L. Scott Real Estate to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
