100
NPS
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Josephine
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About Josephine's Brand
Get a flat 30% discount on all products, templates, modules and mobile apps. Among its major competitors, Josephine is ranked in 2nd place for NPS while Telepizza is 1st, and Tata is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Josephine Ranking
- #2 / 4 of its competitors
Josephine NPS
Josephine's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Josephine's customers would recommend using the product based on a scale of -100 to 100.
Josephine Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Josephine NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Josephine Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Josephine users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Josephine Customer Loyalty vs. Competitors
Compared to its competitors, Josephine's Customer Loyalty score is rated right above Tata.
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Josephine Product Quality
5/5
Josephine has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Josephine Product Information
Josephine’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Tech
Consumer Services
Food and Beverages
Josephine Product Quality vs. Competitors
Compared to its competitors, Josephine's Product Quality score is rated right above Tata, and is preceded by Telepizza.
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Josephine Pricing
Josephine ROI & Value For Money
5/5
Josephine has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Josephine Pricing vs. Competitors
Compared to its competitors, Josephine's ROI score is rated right above Tata, and is preceded by Telepizza.
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Josephine Customer Satisfaction (CSAT)
Josephine Customer Satisfaction (CSAT) Score
100 / 100
Josephine has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Josephine Customer Satisfaction vs. Competitors
Compared to its competitors, Josephine's Customer Satisfaction score is rated right above Tata, and is preceded by Telepizza.
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Josephine Customer Service
5/5
Josephine has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Josephine's Customer Service
Address
Oakland, CA
Website
https://blogs.agriya.com/2015/07/27/agriya-announced-super-unbelievable-aadi-sale-clients/
Phone Number
+91 44 4010 1717
Josephine Customer Service vs. Competitors
Compared to its competitors, Josephine's Customer Service score is rated right above Tata.
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