-10
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Julius Baer Group
Marketing or Exec? Claim Your Free Account
About Julius Baer Group's Brand
Jungle Pixel is a development and UI design studio that develops business-to-consumer social mobile apps. Among its major competitors, Julius Baer Group is ranked in 3rd place for NPS while Credit Suisse is 1st, and UBS is 2nd.Their current market cap is $14.67B
Brand at a Glance
76%
Customer Loyalty
3.3/5
Product Quality
3.1/5
Pricing
3.4/5
Customer Service
Julius Baer Group Ranking
- #3 / 4 of its competitors
Julius Baer Group NPS
Julius Baer Group's Net Promoter Score (NPS) is a -10 with 40% Promoters, 10% Passives, and 50% Detractors. Net Promoter Score tracks whether Julius Baer Group's customers would recommend using the product based on a scale of -100 to 100.
Julius Baer Group Overall NPS
| 40% | Promoters |
|---|---|
| 10% | Passives |
| 50% | Detractors |
Julius Baer Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 -100 | Sep 2021 | -100 |
Jan 2022 0 | Jan 2022 | 0 |
Mar 2022 33 | Mar 2022 | 33 |
Jun 2022 50 | Jun 2022 | 50 |
Aug 2022 40 | Aug 2022 | 40 |
Nov 2022 17 | Nov 2022 | 17 |
Apr 2023 -1 | Apr 2023 | -1 |
Dec 2023 -13 | Dec 2023 | -13 |
Jan 2024 -22 | Jan 2024 | -22 |
Dec 2025 -10 | Dec 2025 | -10 |
How Other Brands Compare
Julius Baer Group is ranked third for NPS among its competitors. Credit Suisse and UBS come in first and second, with Hanmi Financial Corporation coming in at #4. Among those competitors, it is the second most valued company behind UBS.
Julius Baer Group |  UBS |  Credit Suisse |  Hanmi Financial Corporation | |
| Global Ranking | #- | #245 | #401 | #- |
| NPS | -10 | -6 | 15 | - |
| Valuation Updated every 24 hours for public companies | $14.67B | $59.89B | $1.71B | $505.64M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Julius Baer Group NPS by Gender
Julius Baer Group's NPS was rated 34 by Male customers on Comparably.
Male
34
Julius Baer Group's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
N/A
Julius Baer Group's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Julius Baer Group NPS vs. Competitors
Compared to its competitors, Julius Baer Group's NPS is rated right below UBS.
| COMPANY | NPS Score | |
|---|---|---|
| Credit Suisse | 15 |
| Hanmi Financial Corporation | N/A |
 | GAM | N/A |
| One Credit | N/A |
 | Vontobel | N/A |
| UBS | -6 |
| Julius Baer Group | -10 |
Julius Baer Group Customer Loyalty
76%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
76% of Julius Baer Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Julius Baer Group Customer Loyalty Score by Gender
Julius Baer Group's Customer Loyalty score was rated 70 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Julius Baer Group.
Male
70%
Yes
Female
N/A
Yes
Julius Baer Group Customer Loyalty vs. Competitors
Compared to its competitors, Julius Baer Group's Customer Loyalty score is rated right above UBS, and is preceded by Credit Suisse.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Credit Suisse | 80% |
| Julius Baer Group | 76% |
| UBS | 70% |
| Hanmi Financial Corporation | N/A |
| GAM | N/A |
| One Credit | N/A |
| Vontobel | N/A |
Unlock Julius Baer Group Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Julius Baer Group Customer Loyalty vs. Competitors data and gain insights into your customers today.
Julius Baer Group Product Quality
3.3/5
Julius Baer Group has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Julius Baer Group's overall Product Quality score rated by its users and customers.
Julius Baer Group Product Information
Julius Baer Group’s product quality score is a 3.3 out of 5 as rated by its users and customers.
- Website
- http://www.juliusbaer.com
- Company Size
- 10,000+ Employees
Industry
Tech
FinTech
Quick Insights into Julius Baer Group Product Quality
Julius Baer Group's Product Quality score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Julius Baer Group's Product Quality.
Ranked Julius Baer Group Product Quality the Highest
Julius Baer Group Product Quality Score by Gender
Julius Baer Group's Product Quality score was rated 3.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Julius Baer Group.
Male
3.5/5
Female
N/A
Julius Baer Group Product Quality vs. Competitors
Compared to its competitors, Julius Baer Group's Product Quality score is rated right above Hanmi Financial Corporation, and is preceded by UBS.
| COMPANY | Product Quality Score | |
|---|---|---|
| Credit Suisse | 3.8/5 |
| UBS | 3.5/5 |
| Julius Baer Group | 3.3/5 |
| Hanmi Financial Corporation | N/A |
| GAM | N/A |
| One Credit | N/A |
| Vontobel | N/A |
Unlock Julius Baer Group Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Julius Baer Group Product Quality vs. Competitors data and gain insights into your customers today.
Julius Baer Group Pricing
Julius Baer Group ROI & Value For Money
3.1/5
Julius Baer Group has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Julius Baer Group's overall ROI score rated by its users and customers.
Quick Insights into Julius Baer Group ROI
Julius Baer Group's ROI score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Julius Baer Group's ROI score.
Ranked Julius Baer Group ROI the Highest
Julius Baer Group ROI Score by Gender
Julius Baer Group's ROI score was rated 3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Julius Baer Group.
Male
3/5
Female
N/A
Julius Baer Group Pricing vs. Competitors
Compared to its competitors, Julius Baer Group's ROI score is rated right above Hanmi Financial Corporation, and is preceded by UBS.
| COMPANY | Pricing Score | |
|---|---|---|
| Credit Suisse | 3.6/5 |
| UBS | 3.4/5 |
| Julius Baer Group | 3.1/5 |
| Hanmi Financial Corporation | N/A |
| GAM | N/A |
| One Credit | N/A |
| Vontobel | N/A |
Unlock Julius Baer Group ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Julius Baer Group ROI vs. Competitors data and gain insights into your customers today.
Julius Baer Group Customer Satisfaction (CSAT)
Julius Baer Group Customer Satisfaction (CSAT) Score
76 / 100
Julius Baer Group has an overall Customer Satisfaction score of 76 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
38%
Satisfied
38%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Julius Baer Group Customer Satisfaction
Julius Baer Group's Customer Satisfaction score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Julius Baer Group's Customer Satisfaction.
Ranked Julius Baer Group Customer Satisfaction the Highest
Julius Baer Group Customer Satisfaction Score by Gender
Julius Baer Group's Customer Satisfaction score was rated 67 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Julius Baer Group.
67 / 100
MaleVery Satisfied | 34% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Julius Baer Group Customer Satisfaction vs. Competitors
Compared to its competitors, Julius Baer Group's Customer Satisfaction score is rated right above UBS.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Julius Baer Group | 76% |
| UBS | 65% |
| Credit Suisse | 64% |
| Hanmi Financial Corporation | 0% |
| GAM | 0% |
| One Credit | 0% |
| Vontobel | 0% |
Unlock Julius Baer Group Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Julius Baer Group Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Julius Baer Group Customer Service
3.4/5
Julius Baer Group has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Julius Baer Group's overall Customer Service score rated by its users and customers.
About Julius Baer Group's Customer Service
Address
Zurich, KS Switzerland
Website
http://www.juliusbaer.com
Quick Insights into Julius Baer Group Customer Service
Julius Baer Group's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Julius Baer Group's Customer Service score.
Ranked Julius Baer Group Customer Service the Highest
Julius Baer Group Customer Service Score by Gender
Julius Baer Group's Customer Service score was rated 3.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Julius Baer Group.
Male
3.8/5
Female
N/A
Julius Baer Group Customer Service vs. Competitors
Compared to its competitors, Julius Baer Group's Customer Service score is rated right above Hanmi Financial Corporation, and is preceded by UBS.
| COMPANY | Customer Service Score | |
|---|---|---|
| Credit Suisse | 3.7/5 |
| UBS | 3.5/5 |
| Julius Baer Group | 3.4/5 |
| Hanmi Financial Corporation | N/A |
| GAM | N/A |
| One Credit | N/A |
| Vontobel | N/A |
Unlock Julius Baer Group Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Julius Baer Group Customer Service vs. Competitors data and gain insights into your customers today.
Julius Baer Group as an Employer
3.3/5
Julius Baer Group has a 3.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Julius Baer Group scored a -10 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Julius Baer Group would recommend the brand to a friend. ENPS measures how likely Julius Baer Group employees would recommend working at Julius Baer Group to a friend.
Net Promoter Score
-10
NPS Score
| 40% | Promoters |
|---|---|
| 10% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
